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Our room and bathroom were very good and clean. The bed was great and the room was quite spacious. We loved breakfast with local products. The location was excellent, right in the middle of the historical area.
Right in the heart of the old city, quite near the historical sites and museums, this hotel offers a clean, comfortable and quiet stay. The internet is a bit slow but available throughout the hotel. Breakfast is good. The staff is friendly and helpful.
Thank James M
Response from MontebeloHotels, Gestor de Relações com o Cliente at Hotel Palacio Dos MelosResponded 20 July 2017
Thank you very much for your visit and kind words. Hope you can visit us again some time in the future.
Average place, doesn't look like being 4 star hotel.
Very slow internet connection and dark rooms. Only one light bulb in the bathroom.
Customer service on the other hand was very nice and helpful. Great location and quiet overall.More
Response from MontebeloHotels, Gestor de Relações com o Cliente at Hotel Palacio Dos MelosResponded 5 June 2017
First of all, let us thank you for your visit and review. It's very important for us to have the feedback of those who visit us in order to improve our services.
We're sorry they weren't as we want them to be: irreproachable. But we...More
Picked for its central location and parking, a very good room was given, with a bathroom as big as the bedroom. Nice spacious room, surprisingly modern for a hotel housed in an old, traditional building. Comfortable beds, good amenities and a jacuzzi bath if that...More
Response from MontebeloHotels, Public Relations Manager at Hotel Palacio Dos MelosResponded 24 March 2017
Thank you for the time spent in sending this comment. We took into account all your comments, as we always aim to improve.
Montebelo Hotels & Resorts
Stayed one night and enjoyed the large room, spacious bath with jet tub and bidet, and the comfortable bed. Great view of the town out the large windows. Delicious breakfast and caring helpful staff. Highly recommended.
Thank tom m
Response from MontebeloHotels, Public Relations Manager at Hotel Palacio Dos MelosResponded 30 September 2016
Thank you very much for your comment.
Looking forward to see you again at Hotel Palácio dos Melos.
Montebelo Hotels & Resorts
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Refrigerator in room
Things to do
US$69 - US$95 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Best Value Hotel in Viseu
#3 Luxury Hotel in Viseu
Non-Smoking Rooms ,
Number of rooms
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