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Pestana Cidadela Cascais

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Pestana Cidadela Cascais
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1,093 Reviews from our TripAdvisor Community

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Showing 614: English reviews
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Birmingham, England, United Kingdom
Reviewed 1 week ago via mobile

As a group we have agreed that this place has the best toilet. Everybody knows it, I have been involved this sort of thing my whole life, I'm very good at it. Everyone says so. Anyone who doesn't rate this toilet should a fake news. The toilet is terrific. You will love it. Beer is over 4 euros whaaaaat!?

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Helpful?
Thank Tom W
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mr. Tom W First of all we would like to thank you for your kind words about the bathroom facilities, despite of it we hope that you truly enjoyed the whole stay including the other facilities that we offer and also the hotel surroundings. Receive our best regards Marta Esteves Guest Services Manager

Bridport, United Kingdom
Reviewed 1 week ago

This hotel is ultra modern within an ancient citadel. The staff are courteous and efficient, the bedrooms are very comfortable with fab bathrooms, some with views over the sea or onto a strong geometric group of buildings like a de Chirico architectural painting. It has a fine rooftop pool in a garden with sun loungers and a great indoor one...

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Helpful?
Thank MuttonSt
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mr. MuttonSt, First of all we would like to thank your for choosing Pestana Cidadela Cascais for your last stay in Cascais. We are glad to see that you enjoyed your stay with us. We agree with you that our facilities are very well decorated, comfortable and with a terrific location. We will be very pleased if you consider...

seixal
Reviewed 2 weeks ago

nice place, nice people, nice food, lovely place to stay nice place for meetings with very good conditions i would like to came back for holidays My first time was for business in a group for a meeting in the hotel

Review collected in partnership with this hotel
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Helpful?
Thank mariabeatrizpereirag
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mrs. mariabeatrizpereirag First of all we would like to thank you for your nice review about your recent experience in our company. It is a pleasure to read that you enjoyed your stay and pretend to return. Your words will be shared with the hotel staff. We hope to receive you in a near future. Kind regards Marta Esteves...

New York City, New York
Reviewed 2 weeks ago

The staff did everything they could do and then some to make this a luxurious retreat. Location was amazing. I will recommend this hotel to everyone I know. The location is perfect. The breakfast room overlooks the ocean. You can watch the sunrise over He Atlantic and waves crash on the sand while you sip your coffee or tea.

Review collected in partnership with this hotel
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Helpful?
Thank jamielF6971TX
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mr. jamielF6971TX, First of all we thank you for your preference towards Pestana Cidadela Cascais. We are glad to notice how much you enjoyed your stay in our company. We agree with you about our fantastic location and view from our breakfast room overlooking the sea and the Cascais marine. We truly hope to have the opportunity to meet...

Bucharest, Romania
Reviewed 3 weeks ago via mobile

I stayed a couple of times in the themed room and have to admit I fully enjoyed the creativity of the rooms. For someone who loves art it's definitely the best bet in Cascais area. Plus they have a great interior pool with jacuzzi , a hammam and sauna that runs until late so what else can one ask for?...

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Helpful?
Thank Patricia C
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mrs. Patricia C First of ll let us thank you for your preference towards Pestana Cidadela Cascais, it is an enormous pleasure for us to read such nice comments about our themed rooms and our facilities in general. We will await your return and we will be more than pleased to receive once again. Warm regards Marta Esteves Guest...

Bellevue, Washington
Reviewed 30 December 2016

Outstanding. Excellent. Location is novel and perfect for enjoying Cascais. Absolutely loved staying in Cascais and commuting to Lisbon (very easy connection). Much better than staying in the city. The staff was a 10+. The hotel is clean and professional, but the staff were beyond that, at the level I would have expected at a much more prestigious and exclusive...

Review collected in partnership with this hotel
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Helpful?
2Thank danielhX6453NL
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear Mr/Mrs danielhX6453NL First of all we would like to thank you for your kind comments about our sorroundings, facilities and staff. Your words were very much appreciated and will be shared with all the team members. Please receive our kindest regards, we hope to receive you again in the future. Joana Soeiro Hotel Manager

Guildford, United Kingdom
Reviewed 29 November 2016

Nice comfortable hotel in superb surroundings. Very quiet out of season. Very good breakfast but the main restaurant was closed and the "sister" bar/restaurant was unwilling to serve tapas and wine only in the evening.

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2Thank Roguejumbo
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mr. Roguejumbo We were delighted to know that you had a pleasant stay with us and also the particularity of our great location. We truly thank you for your valuable comments about our services and facilities. we are looking forward to have the opportunity of welcoming you again at Pestana Cidadela Cascais. Receive our best regards Joana Soeiro Hotel...

Reviewed 28 November 2016

Went there for a short romantic weekend with the wife. Fantastic location and setting. Top service, Very nice and friendly people. Ask for a new room as room allocated in the first place felt a bit humid. A bit pricey but worth the experience.

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Helpful?
Thank Baguette et C
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mr. Baguette et C, We were very glad reading your kind comments about your experience. Your comments about our top services and friendly staff will be shared in order to motivate a team that is always seeking the best for their clients. Hope we have the opportunity to receive you again. Warmest regards Joana Soeiro Hotel Manager

New York City, New York
Reviewed 24 November 2016

A five star property in a special and unique setting, with lovely accomodations and good food in the restuarants. The existence of this property in the midst of an art center. Great pools and very friendly and accomodating staff

Review collected in partnership with this hotel
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Helpful?
1Thank Frank I
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mr. Frank I, We would like to thank you for choosing Pestana Cidadela Cascais for your stay in Lisbon. We have to agree with you when you say that our property is unique and our staff is friendly, those comments are very important for us. Your comments will be shared with the Pestana team, which are fully committed on...

Waiblingen, Germany
Reviewed 21 November 2016

Close to the City Center, offers great views over the Marina while having breakfast. If you are interested in Arts: Museums are in the area nearby. Restaurant offers good Food with a very good Service.

Review collected in partnership with this hotel
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Helpful?
Thank juergenwanner
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mr. juergenwanner We were delighted to know that you had a pleasant stay with us. Thank you for the time you have taken to offer your valuable comments. we are looking forward to have the opportunity of welcoming you again at Pestana Cidadela Cascais. We are available for any further assistance. Kind regards, Joana Soeiro Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
This luxury hotel, Pestana Cidadela Cascais, is set within the walls of the historical fortress, the emblematic 16th century Citadel of Cascais, in the centre of Cascais. It is a place where ancient meets modern, and many of the rooms are dramatically set into the former barracks which makes each space a different experience, while others, more modern, enjoy spectacular views to the sea or over the huge internal patio spaces. ... more   less 

Additional Information about Pestana Cidadela Cascais

Address: Avenida Dom Carlos I | Fortaleza da Cidadela, Cascais 2750-310, Portugal (Formerly Pousada de Cascais)
Region: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: RM515 - RM1,302 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Cidadela Cascais 5*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and Priceline so you can book your Pestana Cidadela Cascais reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Family Hotel in Cascais
#6 Business Hotel in Cascais
#6 Spa Hotel in Cascais
#6 On the Beach Hotel in Cascais
#8 Luxury Hotel in Cascais
#11 Romantic Hotel in Cascais
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Cidadela Cascais staff and other travellers.
11 questions
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Questions? Get answers from Pestana Cidadela Cascais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Same floor and corridor as breakfast restaurant facing either way”
 of 5 bubbles MuttonSt, 16 Feb 2017 | Read review
“Please not the court!”
 of 5 bubbles Dimonte0412, 26 Oct 2016 | Read review
“Superior Sea view room is the most expensive but really doesn't worth it”
  • not the most impressive sea view from the balcony
 of 5 bubbles vz700, 27 Sep 2016 | Read review
“Ask for a room with a balcony”
 of 5 bubbles Herman1745, 20 Sep 2016 | Read review
“Junior suites are beautiful! But all rooms we saw looked of a lovely quality.”
  • Standard room
  • Junior suite bedroom
 of 5 bubbles Buggybex, 16 Sep 2016 | Read review
5 of 5