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Pestana Cidadela Cascais

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1,063 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Guildford, United Kingdom
Reviewed 1 week ago

Nice comfortable hotel in superb surroundings. Very quiet out of season. Very good breakfast but the main restaurant was closed and the "sister" bar/restaurant was unwilling to serve tapas and wine only in the evening.

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Thank Roguejumbo
Reviewed 1 week ago

Went there for a short romantic weekend with the wife. Fantastic location and setting. Top service, Very nice and friendly people. Ask for a new room as room allocated in the first place felt a bit humid. A bit pricey but worth the experience.

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Thank Baguette et C
New York City, New York
Reviewed 1 week ago

A five star property in a special and unique setting, with lovely accomodations and good food in the restuarants. The existence of this property in the midst of an art center. Great pools and very friendly and accomodating staff

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Helpful?
Thank Frank I
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mr. Frank I, We would like to thank you for choosing Pestana Cidadela Cascais for your stay in Lisbon. We have to agree with you when you say that our property is unique and our staff is friendly, those comments are very important for us. Your comments will be shared with the Pestana team, which are fully committed on...

Waiblingen, Germany
Reviewed 2 weeks ago

Close to the City Center, offers great views over the Marina while having breakfast. If you are interested in Arts: Museums are in the area nearby. Restaurant offers good Food with a very good Service.

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Helpful?
Thank juergenwanner
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mr. juergenwanner We were delighted to know that you had a pleasant stay with us. Thank you for the time you have taken to offer your valuable comments. we are looking forward to have the opportunity of welcoming you again at Pestana Cidadela Cascais. We are available for any further assistance. Kind regards, Joana Soeiro Hotel Manager

A TripAdvisor Member
Level Contributor
14 reviews
14 hotel reviews
Reviewed 2 weeks ago via mobile

This hotel is located 40 minutes from Lisbon airport. The premises have been newly refurbished. The rooms are very modern but some have no view at all so take care of you want a view on the sea. Great place for a seminar or for leisure. The village is very pleasant and Lisbon city center is easily accessible by car...

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Thank A TripAdvisor Member
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mr/Mrs. Thank you for your kind words about your recent stay at Pestana Cidadela Cascais, Pousada & Art District. Your comments were very much appreciated and will be shared with all our team members. We hope we can have the opportunity to receive you again in a near future to provide you once again an excellent service. Kindest regards,...

Oberageri, Switzerland
Reviewed 3 weeks ago

We stayed only 2 nights in November in this beautiful art hotel. Our room was modern and comfortable. We had a room with a view to the habour. The hotel is in walking distance to the Cascais old town center. A good spot for eating out was the VilaCascais restaurant. We played golf on the Oitavis golf course which was...

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Helpful?
Thank 675christar
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mr. 675christar, Thank you so much for your generous compliments about the service you have received at Pestana Cidadela Cascais. Our main goal is to deliver an exceptional experience to our guests and we are glad that you had a great stay with us. We would like to inform you that we will share your words with our employees....

Singapore
Reviewed 3 weeks ago via mobile

We stayed here for a business conference and this was one hotel which was actually how it looks in the photos. The ambience and decor were fantastic and the service excellent. The lobby is impressive and exactly as is shown in the photos. The check in process though could have been better. We had pre informed the hotel about the...

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Thank babla75
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mrs. babla75, We thank you for your kind words, for us it is very important your comments about your experience in order to keep the excellence in our services and staff. Your comments will be shared with the whole team and your suggestions will be considered. Please inform us if you pretend to return to Pestana Cidadela Cascais in...

Stekene, Belgium
Reviewed 3 weeks ago

excellent staying : the rooms ar large , nice and clean. The service is af a high standard. The food is very good. The service is excellent. The wellness accommodation is most satisfiing. The building is authentic : a real posada - atmosphere with a great view on the yacht-harbor.

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Thank dannydeyaert
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mrs. dannydeyaert, Thank you for your kind words and to have chosen Pestana Cidadela Cascais to spend your night in Cascais. If it was a short stay you have now strong reasons to return and to spend a little bit more of your time in our company. Your comments will be shared with our team members. Warmest regards, Joana...

Dublin, Ireland
Reviewed 5 weeks ago

2nd visit to this hotel and stayed 4 nights in a junior suite. Room was excellent with 2 seating areas and some interesting art. gym is small and but well fitted out. The barman was extremely knowledgeable about the local wines and gave two great recommendations. Room was extremely quiet and well kept. Check in/out was friendly and efficient. The...

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1Thank Pat M
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Pat M, On behalf of the whole team at Pestana Cidadela Cascais, Pousada & Art District let me thank you so much for choosing to stay in our hotel for the second time. We are truly committed to deliver an exceptional experience to our guests and we are glad to hear that we have achieved that during the time...

Sutton
Reviewed 1 November 2016

From arrival to departure our experience at this hotel was excellent. The staff were warm and friendly, the surroundings a wonderful mix of modern and old world and the breakfast the best in a 14 day trip.

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1Thank Ellen B
Marta E, Guest Relations Manager at Pestana Cidadela Cascais, responded to this review

Dear Mrs. Ellen B, We are so glad to read from you such kind words. Your valuable comments will be shared with our friendly staff, it is a very important motivation for the whole team. We hope we can have the opportunity to receive you in a near future and to provide you once again an excellent stay. Warmest regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Beachfront
  • Free Breakfast
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This luxury hotel, Pestana Cidadela Cascais, is set within the walls of the historical fortress, the emblematic 16th century Citadel of Cascais, in the centre of Cascais. It is a place where ancient meets modern, and many of the rooms are dramatically set into the former barracks which makes each space a different experience, while others, more modern, enjoy spectacular views to the sea or over the huge internal patio spaces. ... more   less 

Additional Information about Pestana Cidadela Cascais

Address: Avenida Dom Carlos I | Fortaleza da Cidadela, Cascais 2750-310, Portugal (Formerly Pousada de Cascais)
Region: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: RM587 - RM1,184 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Cidadela Cascais 5*
Number of rooms: 126
Reservation Options:
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Hotel Style:
#5 Family Hotel in Cascais
#6 On the Beach Hotel in Cascais
#6 Business Hotel in Cascais
#6 Spa Hotel in Cascais
#8 Luxury Hotel in Cascais
#11 Romantic Hotel in Cascais
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Cidadela Cascais staff and other travellers.
8 questions
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Leigh-on Sea, United Kingdom

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Questions? Get answers from Pestana Cidadela Cascais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please not the court!”
 of 5 bubbles Dimonte0412, 26 Oct 2016 | Read review
“Superior Sea view room is the most expensive but really doesn't worth it”
  • not the most impressive sea view from the balcony
 of 5 bubbles vz700, 27 Sep 2016 | Read review
“Ask for a room with a balcony”
 of 5 bubbles Herman1745, 20 Sep 2016 | Read review
“Junior suites are beautiful! But all rooms we saw looked of a lovely quality.”
  • Standard room
  • Junior suite bedroom
 of 5 bubbles Buggybex, 16 Sep 2016 | Read review
“We had a superior seaview room on the second floor closer to the pool. Very good view of the marina and the Atlantic.”
 of 5 bubbles georgehT5160LB, 9 Sep 2016 | Read review
5 of 5
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