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Altis Grand Hotel

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#92 of 247 Hotels in Lisbon
Certificate of Excellence
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1 room 2 adults 0 children
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Altis Grand Hotel
Altis Grand Hotel
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755 Reviews from our TripAdvisor Community

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Showing 314: English reviews
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London, United Kingdom
Reviewed yesterday NEW

My friends and I stayed at the Altis Grand for a long weekend break which was lovely! The room was spacious and modern with all the amenities we needed. The toiletries are fantastic and the maids who cleaned our room everyday were very pleasant! Our sheets were changed everyday which was perfect! One thing I was surprised about was how...

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1Thank SM689
Addlestone, United Kingdom
Reviewed 2 days ago NEW

I stayed for 2 nights on business and found the hotel exceptional and the staff were fantastic. The room was very modern and clean and attention to detail was evident everywhere with quality furnishings. I had an issue with my room service dinner the 1st night and they couldn't do enough for me and made me feel well looked after....

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1Thank Tashybud
El Paso, Texas
Reviewed 4 days ago NEWvia mobile

Highly rated! We were not disappointed 😊 rooms were clean and hotel well kept. Breakfast buffet was perfect. Service was excellent. Very well staffed at front desk. Especially super we're the Filipas at the concierge desk. Felipa Batista. Great problem solver. Found a Catholic Church close by that we could attend. She was very personable and went the extra mile...

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Helpful?
Thank Carlos Antonio J
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a nice review about your hotel experience. We are delighted to know that you had a pleasant stay and felt the genuine hospitality of our staff. It is always very rewarding to see all these compliments! Thank you very much...

Vaxholm, Sweden
Reviewed 1 week ago NEW

Perfect breakfast and helpful staff. A bit pricy and rather small rooms. The location is ok, it's located in a silent, rather modern area of the city, but it's quite a walk 20min, to the city center. The old town is not too far away. The subway is only 5 in away though

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Helpful?
Thank CaptainFrost
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write about your hotel experience. We are delighted to know that you had a pleasant stay and felt the genuine hospitality of our staff. It is always very rewarding to know that! Thank you very much for your recommendation! We will be...

Camberley, United Kingdom
Reviewed 1 week ago

Had a few very nice nights at the Altis Grand. The location is good - quiet part of town and about 20-25 minutes walk to the centre. Rooms are spacious and could accommodate a second bed. The extra bed, which we had requested in advance was in the room when we arrived which was good as we often have to...

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Helpful?
Thank Berdy2014
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, We really appreciate for taking the time to write such a detaild review about your hotel experience. Your feedback is very important! Thank you very much for your recommendation! We will be very happy to receive you once again at Altis Grand Hotel. Best regards, Joana Ribeiro | Guest Experience Ambassador

Tucson
Reviewed 2 weeks ago

This is a very nice hotel with great staff and very nice rooms. The location is not the best for tourists visiting the city. The interesting, historic areas are not really close so they are a long walk away. The breakfast buffet is great. The hotel arranged for a car to pick us up at the airport and the arrangements...

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Helpful?
Thank LuckySammy
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, We really appreciate for taking the time to write about your hotel experience. Your feedback is very important! We are delighted to know how nice was your stay with us. We are proud to see your compliments regarding our team and his service. It is always very rewarding to know that! Thank you very much for your...

Belfast, United Kingdom
Reviewed 3 weeks ago

We stayed at Altis Grand for 4 nights to celebrate my husband's birthday. I can really recommend this hotel, the photos speak for themselves. But better still was the guest experience set up. As it was my husbands birthday they surprised him with cake and sparkling wine in our room on the evening we arrived- a really nice touch. Very...

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Helpful?
Thank Mairead M
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear Mrs. Mairead, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a detailed review about your hotel experience. The team of Altis Grand Hotel is committed to promote and provide enjoyable and memorable stays. We are delighted to see that our Guest Experience Team made the difference during such a special...

Donegal
Reviewed 3 weeks ago

The hotel is large with good amenities and staff are friendly and helpful however the mirrors and lighting in our room and room of our friends was very poor. There was also a lack of sockets for charging phones and using hair straightener etc.

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Helpful?
Thank SofiaDonegal
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, We really appreciate for taking the time to write about your hotel experience. Your feedback is very important! We are proud to see your compliment regarding our dedicated team. It is always very good receive this kind of feedback from our guests! We took good care of the notes that you have highlighted and they are going...

Romeoville, Illinois
Reviewed 3 weeks ago via mobile

I stayed 3 nights in March 2017. We walked to the around town each night with little news for cabs, etc. the rooms were nice. The view from the top floor was excellent. The food in the restaurants was also very good. I thought it was odd that there was no iron in the room but they did provide one...

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Helpful?
Thank caseyrobertson134
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, We really appreciate for taking the time to write about your hotel experience. Your feedback is very important! It is such a delight to know that you had a pleasant stay with us. It is always very rewarding to know that! Thank you very much for your recommendation! We will be very happy to receive you once...

Carson City, Nevada
Reviewed 3 weeks ago

This is a lovely hotel a few blocks off the main street of AV Liberdade, thus a bit quieter. Lovely lobby area and comfortable rooms. This is a busy hotel full of tour groups, but the front desk handles them well. Good restaurants within walking distance.

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Helpful?
Thank Ronni H
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write about your hotel experience. Your feedback is very important! Thank you very much for your recommendation! We will be very happy to receive you once again at Altis Grand Hotel. Best regards, Joana Ribeiro | Guest Experience Ambassador

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Altis Grand Hotel, five star Conference & Business Hotel, combines elegance, sophistication and comfort with the best location in Lisbon's city centre. Recently renovated the hotel has 300 bedrooms and suites, including the brand new deluxe rooms, with great views over the cultural and historical quarters, Internet access, Full HD LCD TV and mini-bar, a fully equipped business centre and 20 multipurpose meeting spaces with capacity from 8 up to 750 people, suitable for the most demanding events. There is also a covered heated swimming pool, a spa with jacuzzi, sauna, turkish bath, fitness room and 5 tratments and rituals rooms. With 3 bars and 2 restaurants. To enjoy the Portuguese excellent cuisine, there`s a panoramic restaurant on the top floor - the D. Fernando Grill, for a casual meal the coffee-shop in the lobby or for a private group meal the Girassol restaurant. A complimentary shuttle service is also available between the Altis Hotels and the airport. Hotel Altis is member of the Luxury collection of Great Hotels of the World. ... more   less 

Additional Information about Altis Grand Hotel

Address: Rua Castilho 11, Lisbon 1269-072, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: RM607 - RM1,706 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Grand Hotel 5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#19 Spa Hotel in Lisbon
#33 Romantic Hotel in Lisbon
#39 Family Hotel in Lisbon
#63 Business Hotel in Lisbon
#72 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Grand Hotel staff and other travellers.
25 questions
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Questions? Get answers from Altis Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
Natalia_Fraser, 24 Mar 2017 | Read review
“The higher the room the better the view, room 403 is looking at the ceiling of the pool.....”
FredvanhetNederend, 22 Mar 2017 | Read review
“I think it's quite a selective hotel ...so no problem”
941hilaryt, 8 Mar 2017 | Read review
“Ask for a room on the higher floors”
AlisonD489, 14 Feb 2017 | Read review
“try to find your luck in any other 5star hotel, there are many in this beautifyl city”
lifeisustawalk, 17 Jan 2017 | Read review
5 of 5