This hotel knows how to go above and beyond for their guests. After being closed for 2 months due to Covid-19, me and my colleagues were their first guests after the reopening. Not only did they master the Covid-19 procedures perfectly but they were still able to give a personalized service and made us feel at home away from home. Having breakfast in the restaurant or in the safety of our own rooms, the choice was up to us, helping with finding out which shops were open and which were closed, nothing was too much to ask for these kind people. The room was clean, all single use items wrapped in plastic, masks and handsanitizer tissues available to use when leaving the room. A warm family hotel with amazing staff, I can highly recommend staying here and can’t wait to visit again!…
First of all I want to emphasize that this is a wonderful hotel that deservs all the superlatifs! For all what it gives you I think is not expensive at all and gives you high return to every penny. Something unexpected brought me and my wife to CorpoSanto Hotel. My sister from Argentina (75 years old) was traveling in Lisbon by her own and staying in this hotel. She fell down while visiting the city and was hospitalized by ambulance and went into a serious surgery. The hotel was advised. As soon as they heard it they took care of her, phoned me to Israel where I live, and until I arrived and also after, they visited her every single day, bringing her to the hospital all what she needed and more (flowers, cake, food, personal efects, etc.) and called me every day to inform about her situation. I want to thank the whole staff that since we arrived they asked about her all the time and received her after leaving the hospital with all the honors. Very specially I want to thank to Pedro Falcao, the "ambassador of the hotel" and guide for their free walking tours for the guests, for visiting her all the time and doing the outmost in order to help her and us. This hotel is excellent in all the possible parameters (bedrooms, service, location, team, breakfast, restaurant, etc) and gives you much more than what you expect making your stay very pleasant and unique. Even in the sad circumstances that we stayed in it we enjoyed every minute. It' s not obvious at all that even a 5 star hotel takes care of a guest that had an accident in such a "human and family way". Thank very much Pedro and thank you to the whole team. We won' t forget you!…
We stayed at this hotel from May 20th to may 23rd - during COVID19 - we've been told they had no guest since 60! days. We got upgraded to really nice and beautiful rooms with a warm welcome letter. Everything was really at a high standard. Staff was always friendly and helpful even with all they masks and protections they had to wear they keept smiling. Perfect location of the hotel, breakfast was searved individual acording to our wishes. We will definetly come back, even private! Thank you very much again for making our stay as comfortable as possible.
We stayed at this hotel during COVID and were really impressed by their high standards of sanitation. There were sanitizers everywhere, hand wipes in our room, snacks in the lobby were individually wrapped, and all staff had masks on. Very friendly staff and a beautiful and clean hotel. This is not our first time here and we are definitely coming back again.
We went to this hotel during the month of may. The people working there are really friendly and professional. We received an upgrade without asking anything and the room was nice, big,clean and really comfortable. The location of the hotel is nice. We will come back without any doubt. Thank you very much you were so kind to us it was really appreciated.
"best location, fully service for traveler, free ice cream and water, light snacks and wine ...ect"Read full review
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