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Pensao Royal

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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215 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Reviewed 5 December 2015

We were dismayed to arrive here as the website clearly showed a wonderful illuminated building (which you assume is the hotel) situated further along on the other side of the street. This illustration now seems to have been removed, and the actual entrance to the hotel is a gloomy and smelly doorway. There is no lift and 60 steps, which...

1Thank DaleCheshire
Cortland, New York
Reviewed 19 October 2015

We spent the last 3 nights here and found it to be very clean, quiet, secure, great central location just steps from the metro, and we had the best hostel breakfast ever with dozens of selections! Paula was extremely helpful with directions, recommendations and lending items. All the rooms have a private bath. The only thing that might concern some...

2Thank Karen M
Reviewed 4 October 2015 via mobile

Paula is well informed, readily available,and more than willing to help with all matters. The breakfast is good and the location is centrally located. And the rooms were clean. Paula made us feel welcome .

Thank Daniel Melissa F
Berlin, Germany
Reviewed 30 September 2015

My friend and I were staying in this hostel for quite a long time, almost two weeks. It is located PERFECTLY in the center of Lisbon, just a few steps from Baixa/Chiado subway station. The hostel is not very big, but it offers a family atmosphere. Our room was very small, with two seperate beds. It would have been nice...

5Thank Smain B
Elsegem, Belgium
Reviewed 13 September 2015

The rooms are nice and very clean. The owner Paula made a nice, very large breakfast every morning! She was also great for inside tips for trips in and around Lisbon! This place is a good value for it's money, we will come back and we recommend it to people that go to Lisbon!

Thank KatDV
Bratislava, Slovakia
Reviewed 26 June 2015

The hotel is situated in the middle of the historic center, so it´s closed to all main attractions. Also the famous tram no. 28 is just one street down from this hotel, so it´s easy to get the tram. Rooms are very nice with private shower and WC. The price include breakfast, so you can eat something sweet but also...

1Thank evuss
Gothenburg, Sweden
Reviewed 14 June 2015 via mobile

Central location, very close to metro, tram line 28, and walking distance to some central points of interest. Nice, clean, sturdy. Good service, a little bit evasive manner, but maybe it's due to us in some way? Interesting decor, Alice in Wonderland and pinkification. Stairs are a bit of a work out after a day in the city, not for...

Thank Megafred
Boston, Massachusetts
Reviewed 28 May 2015 via mobile

My older (mid-60s) parents and I stayed in this hostel for three nights. The rooms are a bit small but Paula, one of the owners, is phenomenal and everything was clean, warm, and welcoming. Paula prepared a wonderful breakfast every morning and gave us personalized itineraries and excellent restaurant recommendations. She was also available for any questions, any time. I...

Thank Ellen S
Waltham Cross, United Kingdom
Reviewed 21 February 2015

We stayed for a week in September 2014. After researching various places online we decided to give Pensao Royal a go - it was the price and also pictures of other travellers who have visited. The location is great. You can walk anywhere from here. Be ready to walk up 3 floors to reach your room - there is no...

1Thank doughnutanddonkey
Bristol, United Kingdom
Reviewed 5 February 2015

This was my second visit to Pensao Royal after 5 years and have to stay it was still as pleasant as the previous time. Paula is a lovely person and makes sure there is always a big enough spread at breakfast which includes cold cuts, cheese, fresh fruits and cakes. She gives very helpful travel tips especially where we can...

Thank Barca31

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07/05/2017 08/05/2017
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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood


  • Breakfast included
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Multilingual Staff

Additional Information about Pensao Royal

Address: Rua do Crucifixo 50, 3rd fl, Lisbon 1100, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: RM232 - RM363 (Based on Average Rates for a Standard Room)
Number of rooms: 5
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Also Known As:
Pensao Royal Hotel Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Pensao Royal staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid being above the British Bar below.”
andreasimonas, 27 Jun 2016 | Read review
“Pink room has a double bed, single bed and cot - would be good for a small family”
Kirky_yelp, 11 Oct 2014 | Read review
“If you like cats...you have to have the cat room!”
  • view from window
  • cat room
gaildevonshirelass, 14 Jun 2014 | Read review
“we had a pink room..”
naplesnole77, 25 Apr 2014 | Read review
“A good tip for a finding the right room? stay somewhere else!”
894kerryj, 28 Mar 2014 | Read review
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