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Hotel Avenida Palace

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Hotel Avenida Palace
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2,493 Reviews from our TripAdvisor Community

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Showing 1,671: English reviews
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England
Reviewed yesterday NEW

this hotel was fantastic loads of lovely chairs around and the deco fantastic the breakfast was great choices and the staff made you feel very welcome it was right in the city near to every thing metro rail next door and 10 mins walk to the sea bar was open from lunch time till late night

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Helpful?
1Thank Bunny031
Sag Harbor, Ny
Reviewed 2 days ago NEW

This hotel is well-priced and beautifully old fashioned with the best breakfast and a bar that offers a good simple menu. They often have visiting musicians who play in one of the beautiful common rooms. It is in the center of restaurants, transportation, shopping. It is also in an area that has a number of homeless people. Our room was...

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1Thank SagHarborAlice
Haslemere - Surrey
Reviewed 2 days ago NEW

The Avenida Palace is in a perfect position to explore Lisbon on foot, as it is in the centre of the shopping district and only a short walk from the port and the grand public buildings. It is also a genuine palace, with the appropriate grand public rooms. It is true that the bathrooms, although marble, are a little outdated,...

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Helpful?
Thank Nicholas W
Scotland
Reviewed 1 week ago

Oh how I wish I'd looked at some of the 3 star reviews on here and questioned why Timeout Lisbon and Lonely Planet don't list this place. The hotel's own photography is to be congratulated for making the Avenida Palace look much grander than it actually is. That big red lounge? You don't see the reception/concierge area in front of...

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4Thank Funky_travel_junky
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, After reading the review following your stay at the Avenida Palace, I found that we did not meet your expectations and I conclude that your experience didn't reflect our standards, which I deeply regret. On the other hand, you considered our location to be excellent. Our free wi-fi service has also pleased you. In fact, our concern with...

Madrid, Spain
Reviewed 1 week ago via mobile

The hotel is situated right in the center of Lisbon. Service is very nice,, all personal are very correct and friendly. There's a very nice and quiet bar in the hotel, which offers a variety of cocktails. Breakfast is quite nice. It's a shame that we stayed only one night and didn't have a chance to try the afternoon tea....

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1Thank Natt611
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time to leave such a kind review about your stay at the Avenida Palace. It was a pleasure to read your lovely words on our hotel, its location and service. I am also delighted to know that you enjoyed our bar and our buffet breakfast. It will be a pleasure to share your...

Darlington, United Kingdom
Reviewed 1 week ago

Everything about this hotel is top quality, the comfort of the rooms, the magnificent decor of the public rooms and corridors, the breakfast, and last but not least the excellent staff. It is located close to the main squares of central Lisbon, with a vast selection of food outlets nearby. Transport links are excellent, being adjacent to Restauradores metro for...

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Helpful?
2Thank dl3dave
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for the excellent rating on TripAdvisor and for recommending the Avenida Palace to other travelers. I really loved reading your review and am delighted to know that you found everything about the hotel top quality. As our team constantly strives to achieve a high level of quality, it was a pleasure to read your...

Lisbon, Portugal
Reviewed 1 week ago

Location is perfect for a visitor to Lisbon. Extremely helpful and upbeat staff. We booked on line and got an upgrade to a junior suite. The ambience is of a palace with high ceilings and reception rooms

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1Thank nickfely
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying with us and for taking the time to post your kind words about our location, ambience and about our staff. I also want to thank you for referring the benefits for booking directly through the Hotel website, which are listed in it as “Direct Booking Benefits”. I hope to have the honor...

Chelmsford, United Kingdom
Reviewed 1 week ago

After choosing to come to Lisbon for our silver wedding anniversary, I browsed trip adviser to find the perfect hotel. Time and again I was drawn back to Avenida Palace. How glad I am that I booked it. Before we even arrived , I emailed the hotel as I was having difficulty booking a visit whilst we were in Lisbon...

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5Thank ventons
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Avenida Palace on such a special occasion and for taking the time to leave your kind remarks on TripAdvisor. We try our utmost every day to satisfy and even exceed our guests’ expectations and so, we are very pleased to know that you were glad you booked our...

Berlin, Germany
Reviewed 2 weeks ago

We stayed at this hotel in February with my three small children. After coming from Seville and the excellent Hotel Alfonso XIII we were rather underwhelmed by the Avenida Palace. The building is excellent, but the service and amenities are rather overstated in its marketing and its rooms are small. Of course there is no pool at this city centre...

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Helpful?
1Thank Glengarry3007
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for taking the time to post your review following your stay at the Avenida Palace. I am happy to see that there are some features of the Avenida Palace that you quite enjoyed, namely our building and location and the excellence of our Concierge service. As a matter of fact, accordingly to our Guest's reviews and...

Sevenoaks District, United Kingdom
Reviewed 2 weeks ago

Took my younger brother to Lisbon for his first visit. The grandeur of the AvenidaPalace created a wonderful first ind lasting impression. Will always stay at this Hotel on future visits. I could find no fault, grand elegant rooms, sizeable bedroom, great breakfast, and courteous staff. Perfectly positioned.

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1Thank johngX5895WC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, I am delighted that you chose to stay with your brother at the Avenida Palace and, on behalf of the entire team, I would like to thank you for your kind feedback. I am thrilled to know that the experience with us contributed to a wonderful first impression of Lisbon. We constantly strive to achieve a high level...

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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more   less 

Additional Information about Hotel Avenida Palace

Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: RM781 - RM1,286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Avenida Palace 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Avenida Palace Hotel
Hotel Style:
#5 Romantic Hotel in Lisbon
#5 Family Hotel in Lisbon
#6 Luxury Hotel in Lisbon
#10 Business Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Avenida Palace staff and other travellers.
39 questions
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Runcorn, United Kingdom
over a year ago
Phoenix, Maryland
6 months ago
London, United Kingdom

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Questions? Get answers from Hotel Avenida Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unsure of a problem with any room”
 of 5 bubbles dl3dave, 12 Mar 2017 | Read review
“book online”
 of 5 bubbles nickfely, 10 Mar 2017 | Read review
“Room 506 was a great room”
 of 5 bubbles LillyJ10007, 4 Mar 2017 | Read review
“Had a room looking onto main square, found it quiet at night, might be a little noisy in mornings.”
 of 5 bubbles lizcairns2017, 25 Feb 2017 | Read review
“We were on the 4th floor. Very quite with City view.”
 of 5 bubbles GillL-Wirral, 13 Feb 2017 | Read review
5 of 5