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Novotel Lisboa

Travellers' Choice award winner
#105 of 248 Hotels in Lisbon
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Novotel Lisboa
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2,600 Reviews from our TripAdvisor Community

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Showing 663: English reviews
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bristol
Reviewed 1 week ago

We stayed here in our first visit to Lisbon. The area is good but I would say just on the edge of being too far from the centre. The area is connected well by bus and metro and the hop on hop off busses stop outside the hotel. We were on the 10th floor in room 1014. We did hear...

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Helpful?
Thank greenie101
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We appreciate that you have shared your experience at Novotel Lisboa. We sorry that your experience at the swimming pool did not meet your expectations; i can assure you that we are taking the appropriate measures to continuously improve the quality of our services. Sincerely, Vera Madureira

Munich, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017 via mobile

Novotel Lisboa is not centrally located for tourists (i.e. commuting, shops, restaurants) but for us (couple with teenage son) it was perfect - in front of the hotel is a bus stop for the Yellow Bus Tours (3 bus routes, 2 trams, 1 boat) which we used for 2 long days, a 12 minute walk to the Rede Express Bus...

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Thank Luis M
About Hotel's Favourite Review
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback. We are very satisfied that you had enjoyed your stay in Novotel Lisboa. We hope your next visit will be as pleasant as the previous one. Sincerely, Vera Madureira

Reviewed 2 weeks ago

in the hotels/ office zone but well connected with the city center by undergroud in 10minutes. 30minutes walking distance from the center. Complete & various breakfast. Correct facilities (fitness/ outdoor pool etc). Rooms ok - only defect very small window so not much light. Kind hotel staff.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank kasia262017
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We are very happy that you enjoyed your stay with us. Satisfied customers are our greatest reward. Comeback soon! Best regards, Vera Madureira

Auckland, New Zealand
Reviewed 2 weeks ago

Stay at a Mercure hotel you will be far better off. As a Accor member you are put on the 9th or 1f1th floor not entitled to room slippers or bathrobes Mercury you receive these privillages automaticly.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Lynn L
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We appreciate that you have shared your experience at Novotel Lisboa. We sorry that your experience at the bar did not meet your expectations; i can assure you that we are taking the appropriate measures to continuously improve the quality of our services. Sincerely, Vera Madureira

London, United Kingdom
Reviewed 2 weeks ago

Took the train from Faro to Lisbon for two night stay. Nice hotel and very comfortable. Would stay there again. Good value. Close to metro so easy to get around the city. Also close to main line station.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank George H
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your comment. We are very glad that you had enjoyed your stay with us. We hope to welcome you in the near future. Sincerely, Vera Madureira

Leicester, England
Reviewed 3 weeks ago

The same hotel as Rick Stein stopped in. Wonderful tasting buffet breakfast, pure quality. 10 minutes walk from the underground. Staff very friendly and helpful. The thing that did stand out were the freshly made custard tarts brought to your individual tables in the morning for breakfast, what a delightful gentleman always with a very welcoming smile, do not hesitate...

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Helpful?
Thank MarysiaW
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for your comment about Novotel Lisboa. Your opinion is very important for us. We hope to welcome you in the near future. Sincerely, Vera Madureira

Dublin, Ireland
Reviewed 4 weeks ago via mobile

Nice hotel. Weather was fabulous while we were there it woud have been nice to be able to open the very.small window. Bathroom was lovely . But not within walking distance of the centre, very little around the hotel in terms of bars and restaurants in fact there are non that we saw. Hotel restaurant was nice very limited menu,...

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Helpful?
Thank edeldeb
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for taking the time to post this review. We hope your next visit will be as pleasant as the previous one. Sincerely, Vera Madureira

Reviewed 22 April 2017 via mobile

The hotel is conveniently located about a 5 minute walk to the metro where you can easily get into the city within about 15 minutes. The check in staff are fabulous. In particular, there was a staff member called Marta who ended up taking so much time to explain to us the places to visit, information about the metro, restaurants...

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Helpful?
Thank Nimisha W
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Vera Madureira

Sheffield, Uk
Reviewed 20 April 2017

Review collected in partnership with Accorhotels.com
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Thank Richy-UK_1
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

NY
Reviewed 17 April 2017

the location seems a bit far from the center of the city but there is public transport and we had a car so it was convenient. there is meter parking across from the hotel and public parking around the hotel if you don't want to pay the hotel fees. the hotel breakfast was good and there are good choices within...

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Helpful?
Thank ekavis
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for the great feedback regarding our property and your recent stay with us. We do hope to keep meeting your expectations in future. Regards, Vera Madureira

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Novotel Lisboa is a 4 star hotel in the centre of Lisbon, next to Praca de Espanha and the Gulbenkian Foundation and just 2 km from Marques de Pombal Square. Perfect for your next business trip or for a holiday with your family, the hotel offers 249airconditioned rooms, including 150 non smoking rooms and 1 suite, seven meeting rooms for your conference and seminar needs, a restaurant, bar, private parking and a swimming pool. Pets welcome. ... more   less 

Additional Information about Novotel Lisboa

Address: Avenida Jose Malhoa 1, Lisbon 1099-051, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: RM426 - RM747 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lisboa 4*
Number of rooms: 249
Reservation Options:
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Also Known As:
Novotel Lisboa Hotel Lisbon
Novotel Hotel Lisbon
Novotel Hotel Lisboa
Novotel Lisbon
Lisbon Novotel
Hotel Style:
#18 Green Hotel in Lisbon
#41 Business Hotel in Lisbon
#45 Family Hotel in Lisbon
#77 Romantic Hotel in Lisbon
#84 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lisboa staff and other travellers.
40 questions
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Denia, Spain
over a year ago
Dublin, Ireland
2 months ago

See all questions (40)

Questions? Get answers from Novotel Lisboa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to be away from the lifts”
greenie101, 21 May 2017 | Read review
“4th floor with the best view of the viaduct”
MarysiaW, 2 May 2017 | Read review
“quite rooms”
ekavis, 17 Apr 2017 | Read review
“Higher floors would be desirable.”
redsoxbernie, 14 Apr 2017 | Read review
“Seems that highest floor(s?) get easily out of hot water”
loukepetouke, 7 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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