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Pestana Palace Lisboa Hotel & National Monument

ElvolineUS$226*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$246*
US$226*
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US$239*
US$239*
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Pestana Palace Lisboa Hotel & National Monument
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1,691 Reviews from our TripAdvisor Community

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Showing 843: English reviews
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Reviewed 5 days ago NEWvia mobile

Stay in this hotel for 3 nights to experience the palace. I have been staying in quite a number of palaces that turns into hotel but this one can be considered nicely done. The interior and decor was fantastic. Service also excellent The courtyard is also nice. I had a jog in the morning when you still can hear all...

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Helpful?
Thank Martin L
Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Martin L, thank you so much for your review and for sharing your experience with us. Is is a pleasure to receive positive feedback like yours. We look forward to receive you again. Sincerely,

Helsinki, Finland
Reviewed 5 days ago NEW

Really good value for money. No weaknesses. We were upgraded as the receptionist knew that this was my wife anniversary and we got complimentary excellent sparkling wine and chocolates on her birthday. Breakfast and dinner of high quality. High standard facilities and service.

Review collected in partnership with this hotel
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Helpful?
Thank Ilkka R
Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Ilkka R, Thank you for your kind review of the Pestana Palace Lisboa. It gives me a great pleasure to read that our service provided you a wonderful experience during your visit to Lisbon. Rest assured I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Best regards,

Australia
Reviewed 6 days ago NEW

wonderful stay. incredibly helpful friendly staff. Ricardo the door man is their best kept secret! will certainly be recommending to our fellow Australians. only recommendation to hotel would be to include complimentary water and tea and coffee facilities in the rooms

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Thank fremantlesydney
Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear fremantlesydney, Thank you for your kind review of the Pestana Palace Lisboa and please rest assured I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Sincerely

Windsor, United Kingdom
Reviewed 1 week ago

We stayed for two nights at the Pestana Palace and encountered numerous minor problems, which collectively added-up to a very disappointing experience. Virtually no porters, and on one day there was a conference that was clearly far more important than any guests, so all the porters had vanished for several hours. Very slow service of eggs at breakfast. No complementary...

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1Thank robertpmosley
Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear robertpmosley, Thank you for taking time to share your experience. We continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. All the clients are important for us. It is our hope that you...

Reviewed 1 week ago via mobile

Outside of Lissabon, offering silence and unforgettable experience if u r traveling w. Family. Excellent services inc. pool & SPA. Very nice garden. Very chip taxi service to get the centrum. Recommend :)

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Thank Koba M
Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Koba M, thank you for sharing your experience at Pestana Palace Lisboa; we look forward to receive you again. Sincerely

Marlboro, New Jersey
Reviewed 1 week ago via mobile

This is an actual palace, and it's beautiful with ornate detail. Staff is very friendly & polite. We had drinks at the bar/lounge in the afternoon & cocktails were great. Then we returned there for dinner dinner instead of main dining room because it felt too formal for our more casual stay, glad we did. Enjoyed the food & had...

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Helpful?
Thank Dina P
Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Dina P, Thank you for your kind review of the Pestana Palace Lisboa. It gives me a great pleasure to read that our service provided you a wonderful experience during your visit to Lisbon. Rest assured I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Sincerely,

Ontario, Canada
Reviewed 1 week ago

An oasis in the big city. A wonderful place to enjoy a special home away from home. The Palace is beautiful and a must see. The staff are respectful, genuine and certainly happy in their environment. It shows. The food amazing and the Bar a friendly fun place to be because Miguel makes it so. He is genuinely welcoming.

Review collected in partnership with this hotel
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Thank t0ny790
Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear t0ny790, thank you for sharing your experience at Pestana Palace Lisboa. It is a pleasure for us to receive positive feedback. We look forward to receive you again. Sincerely,

Leuven, Belgium
Reviewed 2 weeks ago

I had an excellent stay - the location is quiet but still in the city - room with very good bed, nice surroundings, garden, very good breakfast, lots of choice friendly staff, nice restaurant, good meeting facilities, good food

Review collected in partnership with this hotel
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Thank OscarFabGee
Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear OscarFabGee, thank you for sharing your experience at Pestana Palace Lisboa; it is a pleasure for us to receive your feedback. We look forward to receive you again. Best regards,

Reviewed 2 weeks ago

Very nice hotel, superb experience! The staff is very helpfull and professional. Don't forget to enjoy the nice pool and spa as well! You can take the shuttle from the hotel to the city center or grab a cab. The Belem tower is within walking distance.

Review collected in partnership with this hotel
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Helpful?
Thank Patrick L
Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Patrick L, Thank you for your kind review of the Pestana Palace Lisboa. Rest assured I will share your feedback with the Hotel Team. It gives us a great pleasure to read that our service provided you a wonderful experience during your visit to Lisbon. We look forward to receive you again. Sincerely,

Zurich, Switzerland
Reviewed 2 weeks ago

A very pleasant stay at the Pestana Palace.. very friendly and polite staff.. wonderful breakfast and beautiful living rooms and lobbies... i really enjoyed it and recommand this hôtel very much so..... looking forward to come back to beautiful Lisboa

Review collected in partnership with this hotel
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Thank Mclaude963
Ferreira T, * at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Mclaude963, We appreciate your comments regarding your stay at Pestana Palace Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team and we look forward to serving you in the future. Sincerely,

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Pestana Palace Hotel & National Monument, member of the "The Leading Hotels of the World", is a 5 star hotel in a 19th century palace located in the city of Lisbon, and its gardens, with a variety of plants and subtropical trees, are classified as "National Monument". ... more   less 

Additional Information about Pestana Palace Lisboa Hotel & National Monument

Address: Rua Jau 54, Lisbon 1300-314, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: RM920 - RM1,530 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palace Lisboa Hotel & National Monument 5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Hotwire, Agoda, Priceline, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Pestana Palace Lisboa Hotel & National Monument reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Palace Lisbon
Hotel Pestana Palace
Hotel Style:
#3 Business Hotel in Lisbon
#8 Spa Hotel in Lisbon
#16 Romantic Hotel in Lisbon
#19 Family Hotel in Lisbon
#27 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palace Lisboa Hotel & National Monument staff and other travellers.
21 questions
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See all questions (21)

Questions? Get answers from Pestana Palace Lisboa Hotel & National Monument staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to book a room in the second block (left side of palace). right side have no view and noise”
fremantlesydney, 22 Apr 2017 | Read review
“Ask for a garden view”
jesterlives, 27 Mar 2017 | Read review
“Luxury, but depends on the time of the year. We got good rates because of off season”
Slyke18, 11 Feb 2017 | Read review
“Make sure you keep a copy of everything that you request at booking. The best view is their garden view”
  • Not 5-star standards in todays world
  • one bottle of water. thats it.
  • Sink is too small
  • Desktop screen made a TV. Too small
  • Curtains dont cover the entire window. Llots of light entering the room even if curtains are clo
  • Thats their king-size bed (connected two single beds)
jamilj2013, 8 Feb 2017 | Read review
“stay in the historic building!”
  • the view outside the room is amazing!
  • bed!
  • classic!
  • living room of the suite!
  • lovely corner of the room!
  • balcony!
fox_yue_hu, 15 Jan 2017 | Read review
5 of 5
Elvoline
US$226* /night
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Expedia.comUS$239
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Prices are for 1 room, 2 adults
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