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HF Fenix Lisboa

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#74 of 247 Hotels in Lisbon
Certificate of Excellence
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HF Fenix Lisboa
HF Fenix Lisboa
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2,094 Reviews from our TripAdvisor Community

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Showing 479: English reviews
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Clearwater, Florida
Reviewed 1 week ago

The HF Fenix hotel is a large, modern hotel with the amenities and service expected in a first class hotel. The location is great with easy Metro access, good restaurants in walking distance and a variety of tours that are based very close by. The guest rooms are a bit cramped but the bed is large and good. The only...

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Helpful?
Thank Robert B
Montreal
Reviewed 1 week ago

This is a very nice hotel, in the middle of Lisbon, near by the Hop on Hop off. 20 min walk from the main attraction area, with lots of restaurant and shops. Room was very good, big and with all the amenities you are looking for. The staff is great and they are friendly and helpful. Their breakfast was just...

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1Thank walouigi
Ottawa, Canada
Reviewed 2 weeks ago

What a surprisingly great find this was. Had booked and cancel a couple of other hotels until I decided to go with Fenix Lisboa. Great location, next to metro, bus, hop on hop off bus terminal, professional staff, a bit dark hallway to room, but clean room and bathroom. We got a good view of the Parque Eduardo. The breakfast...

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Thank Sampageeta
Cork, Ireland
Reviewed 2 weeks ago

It was our second visit in Hotel Fenix Lisboa within a year. And definitely not the last one. Hotel has an excellent location - literally right by Marques de Pombal metro station, just a stone's throw from Lisbon city centre. Our room was spacious, well equipped with big bathroom with a walk in shower and both were very clean. Beds...

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1Thank Bluecaffe
Reviewed 3 weeks ago via mobile

Great hotel conveniently located with modern facilities to suit all budgets. Friendly, helpful staff make your stay trouble free. The restaurant provides an excellent selection of food and the rooftop bar is a nice touch on a sunny day 😎 I would highly recommend this hotel and will definitely stay here again, thank you 🖒

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Thank Michael O
Palm Springs, California
Reviewed 3 weeks ago

The hotel is well situated near a major Metro station/ Very good breakfast in pleasant atmosphere. Accommodating front desk. Rooms a bit small but not tiny, and I would consider using this property again.

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Thank scanmod1950
Bristol, United Kingdom
Reviewed 5 weeks ago

We loved our stay here. Hotel easy to find as very close to Metro. I would not feel happy to suggest using the Metro from airport as queues for tickets was very, very long, try a bus or cab instead. The room was of a good size and loved the music themed decor in the room and throughout the hotel....

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1Thank Denizdameniz
London, Canada
Reviewed 14 March 2017

Arrived at this downtown hotel for a 2 day stay as we toured Lisbon. The room was quite small, balls of dust were discovered on the storage shelves and the dresser drawers had hair and other dirt in them. The bathroom's soap dispenser was empty and also had hair and other dirt from earlier tenants. The toilet brush was missing...

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Thank Paul S
Hornell, New York
Reviewed 16 February 2017

Checking into this hotel was a pleasure. It is in a great location for walking all over the lovely parts of the city. The staff was friendly, welcoming and very accommodating. The breakfast was wonderful and complimentary. The room was spacious, clean and beds were very comfortable.

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1Thank NanolaMarie
HFHoteisFenix, Quality & Customer Relationship Manager at HF Fenix Lisboa, responded to this review

Dear Guest, Thanks in advance for your preference and the time you spent sharing your comments, which we will pass on to the entire team. We were extremely pleased to hear that we met your expectations! We hope to see you again in the near future! :) Best regards, Quality & Customer Relationship Manager

Reviewed 14 February 2017 via mobile

Fantastic hotel! Staff were very friendly. We arrived quite early but were allowed to check in as our room was ready. The room was beautiful. The location was ideal. A short walk to downtown Lisbon and it is literally at the entrance of the underground tram service. The view was amazing from our room also. The breakfast was very varied...

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Helpful?
Thank Jotwohig
HFHoteisFenix, Quality & Customer Relationship Manager at HF Fenix Lisboa, responded to this review

Dear guest, Thank you so much for your time and feedback at TripAdvisor. We will share your AMAZING opinion with our Team. We were very pleased to know that your stay was a success and was very well received by the whole team. Hope to see you soon in our Hotel. Best regards, Quality & Customer Relationship Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In a city with so much to offer that there is no time to lose.Stay in the centre, facing Marquês de Pombal, with Avenida da Liberdade, Lisbon's downtown and Bairro Alto very closed.With access provided by the entire public transportation network at its front step, in this hotel you do not need a personal vehicle, an advantage in leisure as well as work trips.And if it is easy to arrive and leave, the good part is staying. The HF Fénix Lisboa is a space of great comfort, where you will want to spend your time. Besides the room offer adequate for different tastes and needs, this hotel has excellent social and leisure areas, such as the City Garden Lounge. You can enjoy free Internet access in all areas of the hotel, as well as several other services thought out especially for you to feel at home. ... more   less 

Additional Information about HF Fenix Lisboa

Address: Praca Pombal 8, Lisbon 1269-133, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: RM405 - RM673 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HF Fenix Lisboa 4*
Number of rooms: 188
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Also Known As:
Hf Fenix Lisboa Lisbon
Hf Fenix Lisboa Hotel Lisbon
Hotel Style:
#28 Family Hotel in Lisbon
#57 Romantic Hotel in Lisbon
#58 Business Hotel in Lisbon
#61 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from HF Fenix Lisboa staff and other travellers.
37 questions
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9 months ago
Walsall, United Kingdom
7 months ago

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Questions? Get answers from HF Fenix Lisboa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the view on the libertada stree”
  • View from our room
walouigi, 11 Apr 2017 | Read review
“Rooms facing the Marquez de Pombal and Parque Eduardo VII should be great!”
Sampageeta, 10 Apr 2017 | Read review
“Rooms in the back are quiet.”
scanmod1950, 31 Mar 2017 | Read review
“Rooms facing the square have a nice view.”
NanolaMarie, 15 Feb 2017 | Read review
“Street facing rooms have great view of the city center but are noisier.”
phinm91, 24 Jan 2017 | Read review
5 of 5