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9HOTEL MERCY

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#67 of 247 Hotels in Lisbon
Certificate of Excellence
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9HOTEL MERCY
9HOTEL MERCY
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704 Reviews from our TripAdvisor Community

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Rome, Italy
Reviewed 3 days ago NEW

We stayed here in april. Great location, quiet room though on the street. Great breakfast and very friendly staff. The wifi isn't very satisfactory and the bathroom is a bit small but...we'll go back! Thank you!!!

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1 review
Reviewed 4 days ago NEWvia mobile

Average hotel with minimum requirements in service. If you are looking just for the location - go for it. Otherwise: Lisboa offers way much more. Why? Rooftop closed: Chose this hotel according to the rooftop. However, the rooftop is closed due to constructions. Only the hotel fails to mention that at any moment and couldn't understand why that would annoy...

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Washington DC, District of Columbia
Reviewed 1 week ago

The location couldn't be better. We (2 adults, one teenager) stayed in a very spacious suite with 3 sky views and a small terrace with a charming view. We loved that the shower, the toilette, and the sink were separated from each other. There was also a claw foot bath tub in the bedroom, which was very convenient since 2...

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RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Ligia Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We are sorry for the rooftop, but some one as broke the glass from the Bar, but we will open next week. I hope to see you soon again... Best Regards Ricardo Verissimo

Utrecht, The Netherlands
Reviewed 1 week ago

Very nice hotel. Stayed for 3 nights. Very quiet and relaxed. Breakfast is perfect and the staff is super friendly. We had suite 602 with a cute little terras. Nice to sun tan in the afternoon. Didn't try the restaurant, hope to do so next time. Will come back!

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RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Jamie Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Istanbul, Turkey
Reviewed 2 weeks ago

If you like design hotels, with friendly staff and huge rooms, this should be the place you should stay in Lisbon. Morever, their location is just in the heart of the city, just step on the street. :)

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RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Glasgow, United Kingdom
Reviewed 2 weeks ago

We really loved this hotel. Everything is great about the location, style, cleanliness, fantastic staff who couldn't do enough for you giving directions and recommending which trips to take. Also Couples bar beside hotel is really good.

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Thank Gordon Stewart A
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Gordon Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Reading, United Kingdom
Reviewed 2 weeks ago

Went to Lisbon for just under 4 days and the hotel was great. The location is very good, in the city centre without it being too loud or busy around the hotel. The hotel is near almost everything you could want to do in Lisbon.

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RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

London, United Kingdom
Reviewed 2 weeks ago

9Hotel Mercy is situated in a fantastic location. The staff are friendly and the hotel is clean and modern. The room was a little smaller than expected, but the shower was good and they had a powerful hairdryer. A great place to see Lisbon as the hotel is easy walking distance from metro and tram stops.

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Thank Laura F
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Laura Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Manchester, New Hampshire
Reviewed 2 weeks ago

Friendly and pleasant staff and great location. Good value, clean facilities, clean and modern rooms. Good transport links and walking distance to bars and restaurants. I would recommend to anyone person having a city break

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RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear David Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Bucharest, Romania
Reviewed 3 weeks ago

you can improve your standard"s: the breakfast is OK, you have to design the room for two persons with two chairs if the weather is not good and if two persons want to spent time inside, maybe they have some temporary guests - everybody have to stay on bed or go outside; the housekeeping needs to be carefully supervised every...

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Thank 553vladh
RicardoVer77, Gerente geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

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Staying in Chiado & Carmo

Neighbourhood Profile
Chiado & Carmo
The traditionally trendy "Chiado" (literally, "squeak", the nickname of a 16th century poet) offers plenty of cafes, restaurants and bars where you can stop for a cafe or cocktail, after exploring its streets, shops, art galleries, theaters, museums and viewpoints. It's also the home to the statue of the famous statue of portuguese poet Fernando Pessoa, having is usual espresso at "A Brasileira" as he used to. You can also enjoy breathtaking views of Lisbon from the Elevador de Santa Justa or the Carmo Convent, for example. A commercial neighborhood at its core, especially for its Garrett and Carmo streets, Chiado is to this day a mandatory visit in Lisbon.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The 9HOTEL MERCY is a contemporary Four Star lifestyle Hotel, very charming, with a top location in Lisbon: between the districts of Bairro Alto and Chiado. The architectural project was signed by the acclaimed architect Miguel Saraiva, internationally well-known and nominated for the Portuguese Real Estate Oscars 2012.The hotel offers 47 rooms, with 5 different room types to meet your needs, some with breathtaking views over the river or the Castle. On the top floor, 2 suites with a private small terrace with views over the rooftops of Lisbon and a Terrace bar opened for your pleasure from April to October.Also available a lounge bar, an internet corner and Free internet wireless in bedrooms and public areas. Our staff will be happy to welcome you and help you in anyway you need! Lisbon Smiles! ... more   less 

Additional Information about 9HOTEL MERCY

Address: Rua da Misericordia 76, Lisbon 1200-273, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Chiado & Carmo
Price Range: RM775 - RM1,585 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 9HOTEL MERCY 4*
Number of rooms: 47
Reservation Options:
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Hotel Style:
#27 Romantic Hotel in Lisbon
#39 Business Hotel in Lisbon
#46 Family Hotel in Lisbon
#56 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from 9HOTEL MERCY staff and other travellers.
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Questions? Get answers from 9HOTEL MERCY staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiet room ask for the back”
Rummy01, 4 Apr 2017 | Read review
“first floor is extremely noisy (and even the 3rd floor if you are a light sleeper)”
joannak433, 31 Mar 2017 | Read review
“avoid street side rooms, noisy.”
602laurentd, 29 Mar 2017 | Read review
“5th floor minimum on the back to have a nice view on the castle. Otherwise main side but noisy at night !”
irouk, 19 Mar 2017 | Read review
“The suite with terrace is outstanding”
  • Sunset over the 25 de Abril Ponte
surlesplages, 25 Jan 2017 | Read review
5 of 5