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HF Fenix Urban

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#92 of 248 Hotels in Lisbon
Certificate of Excellence
07/06/2017 08/06/2017
1 room 2 adults 0 children
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HF Fenix Urban
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1,266 Reviews from our TripAdvisor Community

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Showing 308: English reviews
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Eureka, California
Reviewed 2 days ago NEW

Chose this hotel because it was near sightseeing bus routes (traveling with a friend with limited mobility). Room was OK, basic with few amenities. Hot water pot with tea (no coffee), mini fridge, TV, and not much else. Floor of room had dirt and crumbs, bathroom floor had clumps of dust, broken tiles. Bed was clean and reasonably comfortable. Hotel...

Thank Phebesca
Madrid, España
Reviewed 3 days ago NEW

The hotel is near to bus stops and metro, and near to a main shopping street Avenida de Libertade. the bus to and from teh airport is 40 meters away. The staff realy friendly and helpfull and the room clean with a comfortable bed. The size of the room is correct and the breakfast buffet complete. Maybe a bit pricey...

Thank Tsops
Bucharest, Romania
Reviewed 3 weeks ago

Me and my wife spent 7 nights in this hotel as a base for our touristic tour in Portugal . I highly reccommend it at least for following pros : 1) Very good location in central Lisabon - 5 minutes walking to metro station Parque - 10 minutes walking to metro station Marquis de Pombal - 15 minutes walking to...

Thank Bogdan208
Johannesburg, South Africa
Reviewed 4 weeks ago via mobile

This was my first visit to Lisbon and the hotel was my 2nd choice after my first choice was booked solid. It was convenient - nearby to where hop on / off tour busses leave from, elcortesingles was in short walking distance and some decent restaurants. Staff were friendly, rooms were clean - I had booked a double comfort so...

Thank HoneyGhany
Batu Gajah, Malaysia
Reviewed 4 weeks ago

Located near the central area, this hotel can be regarded as strategic. The subway is nearby. Breakfast is good but come early to avoid the big crowd. Anyway, no matter how busy it was always possible to find seats.

Thank SAS3812
Hemel Hempstead, United Kingdom
Reviewed 9 April 2017

Just returned from a lovely 3 night stay at the Fenix Urban. We were a party of 10, and I must say I found all of the staff, including reception vey professional and polite. The hotel and rooms were spotlessly clean. The breakfast was great, with lots of choice, the fresh fruit was amazing. The hotel is ideally situated, the...

1Thank Sandra B
Wimborne Minster, United Kingdom
Reviewed 31 March 2017

I can't understand how this is a 4 star hotel. The rooms are quite small, with a small window and there don't seem to be any special facilities. If you have luggage and are at the rear of the hotel, you still have a half flight of steps to get up when you get out of the lift. As other...

Thank Steve D
Lagos, Portugal
Reviewed 27 March 2017

Our first impression is with reception. When we asked for a taxi in the evening, reception phoned for one, but never came back to us that it is not coming! And the man who told me that, was not apologetic for it. They are dealing only with one taxi company we were told! And frankly reception did not care! We...

1Thank diplomatBonn
London, United Kingdom
Reviewed 25 March 2017 via mobile

We stayed there for one night, really big room with big bed. Very clean, good wi-fi. We had a buffet style breakfast in price, very nice, fresh and high quality products. Staff was amazing and really helped us with everything needed. If you use hotel's car park, be very confident driver, it is both way system, so if you go...

Thank JanaSigi
Winnipeg, Manitoba
Reviewed 24 March 2017

The front desk staff was polite and professional. Our room was very comfortable. We chose two twins together so we had a wonderfully restful sleep with lots of room. Very comfortable beds and bedding. Super clean room. Quiet hotel. Bathroom had all the amenities anyone could need. Hairdryer worked very well. Breakfast really stood out. Their were urns of coffee,...

Thank Leona G

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07/06/2017 08/06/2017
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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
What makes the urban atmosphere so appealing?Could it be the modernity, the architecture, the vitality, the choices, the right to be different?Maybe it’s a little of everything. And you can find all of this at the HF Fénix Urban. At the HF Fénix Urban, the combination between sophistication and informality raises the comfort to a higher level. The highly modern atmosphere created by the architecture and the design of all the areas invites you to spend more time at the hotel. You have the heart of Lisbon right outside the door. Marquês de Pombal is the perfect starting point to discover the city or to leave for any work destination. And if you’re travelling in business, you can choose one of the rooms especially designed for those who need to work or to have meetings during their stay. The Internet access is free in the entire hotel.Try this four star hotel of relaxed attitude and you will find the perfect place for all occasions. ... more   less 

Additional Information about HF Fenix Urban

Address: Avenida Antonio Augusto de Aguiar 14, Lisbon 1050-016, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: RM376 - RM647 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HF Fenix Urban 4*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Orbitz, Travelocity, Hotwire, Cancelon, Cheap Tickets, Priceline, HotelQuickly and HRS so you can book your HF Fenix Urban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hf Fenix Urban Hotel Lisbon
Nh Hotels Lisbon
Nh Parque Lisboa Lisbon
Hotel Style:
#44 Family Hotel in Lisbon
#47 Romantic Hotel in Lisbon
#70 Business Hotel in Lisbon
#74 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from HF Fenix Urban staff and other travellers.
16 questions
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Questions? Get answers from HF Fenix Urban staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tip : if posible, take a room at high level , facing the main road.”
Bogdan208, 30 Apr 2017 | Read review
“Ask for high floor facing the main road.”
SAS3812, 25 Apr 2017 | Read review
“only book here if you get a cheap rate”
875steved, 31 Mar 2017 | Read review
“Elevators are very busy, choose one around 4th floor!”
diplomatBonn, 26 Mar 2017 | Read review
“Rooms facing the main road can be noisy.”
H9243OXcarlosl, 20 Mar 2017 | Read review
5 of 5
US$117* /night
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