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HF Fenix Urban

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#86 of 248 Hotels in Lisbon
Certificate of Excellence
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1,179 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Gatineau, Canada
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 days ago NEW

The hotel is located near Europcar and near the Praque metro station, which is direct line to the Alfama area in the old Lisbon. 20 minutes in taxi from the airport, less than 20$. It is a bit far from the downtown tourist area; the metro is handy. Few good restos in the area. The room is ok except for... More 

Thank LafAdvice
Porto, Portugal
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Good hotel for a reasonable prize. Positive: Cleanliness, good acoustic insualtion, very friendly and helpful staff, good beds, excelente localisation, own parking Negative: Needs urgently some technical renovation. Noisy minibar. Impossible to sleep with the air condition on level 2 or 3. Fan makes noise. Towls should be renewed.

Thank MarkusN57
Manchester, United Kingdom
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 24 October 2016

Though not in the historic centre of Lisbon, the HF Fenix Urban is in a good position nearby Parque metro stop where it takes just a few stops to get into Lisbon centre. A nice, modern hotel which is very clean and the rooms are comfortable. There's a little bit of noise from traffic but otherwise a nice enough hotel.... More 

Thank Glenn J
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 19 October 2016

We have been to Lisbon a few times but this was our first time staying at this hotel. We had a standard room on the 9th floor and found it spacious and very clean. If you closed the window the street noise below was blocked out so this was perfect. The hotel is ideally situated a few minutes walk from... More 

Thank Wellywoman
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

Really nice, helpful staff and accommodated our English only :) Breakfast was full of great choices for food and hot/cold drinks. Found the location to be good for walking to site see and shop, but close to the metro to go further ! Will happily stay again next time we are in Lisbon.

Thank SuzanneMCava
Dallas, Texas
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2016

This as an average hotel with very friendly staff. It is well located, although the access for parking is rather difficult due to ongoing construction. I found the room small, with average accommodations. The bathrooms were OK, nothing extraordinary, just one main observation; the water temperature in the shower tends to change by itself. Very annoying. However, the staff friendliness... More 

1 Thank Thelmo T
Cheltenham, United Kingdom
Level Contributor
90 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 October 2016

Stayed here recently whilst on a business trip. The staff were all friendly and helpful. The bedroom was on the small size but adequate for my needs. The bathroom, on the other hand was large, which seems a strange use of space. The décor is a mixture of 60s and modern with lots of wood panelling in the public areas... More 

Thank nauntongolfer
San Ramon, California
Level Contributor
594 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
Reviewed 28 September 2016

We spent 4 nights at the Hf Fenix Urban in September. It's situated away from the main tourist areas, with several reasonably priced restaurants nearby. There is a metro stop (Parque) just a few minutes walk away Our room 2 floors below the main level was very small, with two single beds pushed together, 2 nightstands and a counter to... More 

Thank Rob M
Utrecht Province, The Netherlands
Level Contributor
19 reviews
Reviewed 9 September 2016 via mobile

It's a nice hotel. Look nice with all comfortables. Rooms are not very big but not too small. Bathroom is quite big with lot's of space for your toiletries. Has a toilet and a boudet. The shower and sink are on the selected temprature very quickly. The shower stream sprays waters in a trickle but enough to wash your hair.... More 

Thank Sparkling_Julia
Oslo, Norway
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 September 2016 via mobile

Overall, this hotel is ok. The people in the reseption is helpful. The cleaning staff, however, is absurdly noisy!! The week we stayed at this hotel they woke us up by banging the vacuum cleaner in the walls in the rooms around ours, and one time they even walked right in when we were sleeping. The hallways are a problem... More 

Thank Eilelle

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
What makes the urban atmosphere so appealing?Could it be the modernity, the architecture, the vitality, the choices, the right to be different?Maybe it’s a little of everything. And you can find all of this at the HF Fénix Urban. At the HF Fénix Urban, the combination between sophistication and informality raises the comfort to a higher level. The highly modern atmosphere created by the architecture and the design of all the areas invites you to spend more time at the hotel. You have the heart of Lisbon right outside the door. Marquês de Pombal is the perfect starting point to discover the city or to leave for any work destination. And if you’re travelling in business, you can choose one of the rooms especially designed for those who need to work or to have meetings during their stay. The Internet access is free in the entire hotel.Try this four star hotel of relaxed attitude and you will find the perfect place for all occasions. ... more   less 

Additional Information about HF Fenix Urban

Address: Avenida Antonio Augusto de Aguiar 14, Lisbon 1050-016, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: RM304 - RM574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HF Fenix Urban 4*
Number of rooms: 148
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Also Known As:
Hf Fenix Urban Hotel Lisbon
Nh Hotels Lisbon
Nh Parque Lisboa Lisbon
Hotel Style:
#44 Family Hotel in Lisbon
#47 Romantic Hotel in Lisbon
#69 Luxury Hotel in Lisbon
#70 Business Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from HF Fenix Urban staff and other travellers.
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Questions? Get answers from HF Fenix Urban staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“street side”
 of 5 bubbles LafAdvice, 29 Nov 2016 | Read review
“High up to avoid the street noise”
 of 5 bubbles Wellywoman, 19 Oct 2016 | Read review
“Rooms on the back are probably quieter.”
 of 5 bubbles nauntongolfer, 10 Oct 2016 | Read review
“Get a high floor room, but not too high..”
 of 5 bubbles 452casperw, 16 Aug 2016 | Read review
“the noise at highly floor i more than at lower floor”
 of 5 bubbles crescenzog2014, 14 Aug 2016 | Read review
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