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Tivoli Palacio de Seteais

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#2 of 15 Hotels in Sintra
Certificate of Excellence
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Tivoli Palacio de Seteais
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1,066 Reviews from our TripAdvisor Community

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There are newer reviews for Tivoli Palacio de Seteais
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Showing 640: English reviews
New York City, New York
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 14 June 2016

We are so glad we decided to stay at the Tivoli Palacio de Setais. The place is amazing. It is exactly what its name says, a Palace. When you stay there, the staff and the ambiance make you feel like you are royalty in a palace. The grounds and the common rooms are unbelievably beautiful. Words cant even describe the... More 

Helpful?
Thank Goway
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008,... More 

Merida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 June 2016

Beautiful hotel and very close to the center, great place to stay at sintra The Rooms aré very nice and the people at the front desk very friendly If i go back to sintra I'll definetly will stay in the same hotel

Review collected in partnership with this hotel

Helpful?
Thank Vanessa D
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Vanessa, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008,... More 

Boston, Massachusetts
1 review
Reviewed 10 June 2016

We wife and I stayed here on our Honeymoon. The location allows you to walk to all of the sights of Sintra. The staff was very helpful and genuinely cared about our experience at the hotel. The parking on site is also a nice option.

Review collected in partnership with this hotel

Helpful?
Thank DRBEATS
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for your kind comments about the Tivoli Palácio de Seteais. We are glad that we could proportioned a great stay, and we hope we have the chance to receive you again during your next stay in Sintra. It is a pleasure for us to provide a warm welcoming with excellence service standards and to... More 

West Vancouver
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 June 2016

The building itself makes an impression, the staff was very friendly however we did not expected to be charged for coffee that you make yourself in the room as well as the WIFI, only 60 min was for free, a bit shocking as nowadays you get free WIFI everywhere, we think that the owners need to reconsider. Also next to... More 

Review collected in partnership with this hotel

Helpful?
Thank ASyler
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing your Experience at Tivoli Palácio de Seteais. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. I would just like to mention that if you sign up to our free loyalty program - Discovery- you... More 

Phoenix, Arizona
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 June 2016

We thoroughly enjoyed staying in this historic hotel. The room was elegant, well appointed, and spacious and the bathroom was huge. The staff were extremely helpful and attentive. The breakfasts were top notch. Beautiful views of the Pena Palace and Moorish Castle at night as well as the countryside and ocean to the west. We had dinner twice in the... More 

Helpful?
Thank ArizonaMom54
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to... More 

Boston, Massachusetts
1 review
Reviewed 8 June 2016

Beautiful property, air conditioning in rooms does not work. They were filming a movie that inconvenienced guests. Great location, pool was lovely. Restaurant forgot mushrooms on mushroom pasta,once notified they removed from Bill.

Review collected in partnership with this hotel

Helpful?
Thank Lori M
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Lori, Thank you for sharing your Experience at Tivoli Palácio de Seteais. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. All your comments about the Hotel Tivoli Palácio de Seteais were already shared with the staff, and some may... More 

New York City, New York
2 reviews
Reviewed 8 June 2016

We absolutely loved this hotel. A converted 18th century palace, the facilities are beautiful and conveniently located, supported by kind and helpful staff. The only complaint we have, and it is very slight, is the bed firmness - it was somewhat difficult to sleep. We enjoyed a lovely buffet breakfast, playing on the har-tru tennis courts (there are 2, free... More 

Helpful?
Thank cjlart
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing your opinion about your experience at Tivoli Palácio de Seteais. We are happy to know that your stay with us has fulfilled your expectations. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. All your... More 

Florida
1 review
Reviewed 7 June 2016

Everything about this hotel was top-notch! Each staff member went out of their way to make me and my mom feel extremely welcomed, and we actually felt like we were guest in their home versus a hotel. The breakfast that was provided was phenomenal. I can't wait to visit again.

Review collected in partnership with this hotel

Helpful?
Thank kaylac504
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear guest, Thank you for sharing your opinion about your experience at Tivoli Palácio de Seteais. We are happy to know that your stay with us has fulfilled your expectations. We were happy to hear that you liked the Seteais Restaurant menu, service and breakfast, which can be enjoyed in a romantic and stylish atmosphere. I will pass on to... More 

Florence, Kentucky
1 review
Reviewed 7 June 2016

There is no question about the beauty of this hotel. And people were also kind, and the food was great. What bothered me was that in an already expensive hotel, the hotel charged for in-room coffee and internet. The free internet could only be used one hour a day and the connection was terrible. Unlimited and fast wi-fi seems like... More 

Review collected in partnership with this hotel

Helpful?
Thank anon443
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing your Experience at Tivoli Palácio de Seteais. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. I would just like to mention that if you sign up to our free loyalty program - Discovery- you... More 

Antwerp, Belgium
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 June 2016

The perfect place from which to visit all the beautiful attractions in Sintra! Breakfast is excellent, the swimming pool very nice, the garden marvellous. Only the rooms may need some refurbishing for a five star classification.

Review collected in partnership with this hotel

Helpful?
Thank Eric F
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Eric, Thank you for sharing your opinion about your experience at Tivoli Palácio de Seteais. We are happy to know that your stay with us has fulfilled your expectations. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. All your... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now remodelled to surprise. ... more   less 

Additional Information about Tivoli Palacio de Seteais

Address: Rua Barbosa du Bocage, 8, Sintra 2710-517, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: RM640 - RM2,896 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tivoli Palacio de Seteais 5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Tivoli Palacio De Seteais Hotel
Palacio De Seteais
Hotel Style:
#2 Romantic Hotel in Sintra
#2 Luxury Hotel in Sintra
#2 Family Hotel in Sintra
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Questions & Answers

Here's what travellers have asked, with answers from Tivoli Palacio de Seteais staff and other travellers.
7 questions
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Questions? Get answers from Tivoli Palacio de Seteais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The manager said that room 26 is his favorite, because it has views of the Pena Palace from one side and the historical arch on the other.”
  • Rooms are tasteful and -- more importantly -- extremely comfortable.
 of 5 bubbles WhoAmIToday, 25 Nov 2016 | Read review
“Get a room on the side opposite the entrance.”
 of 5 bubbles Curt379, 4 Nov 2016 | Read review
“Ask for views out to sea and over the gardens. The alternative is the car park!”
  • Tiny bedroom
  • Tiny bedroom
  • Tiny bedroom
 of 5 bubbles Thumbelina2, 9 Oct 2016 | Read review
“All the rooms are different. I suggest you telephone ahead of your stay and discuss your requirements. The staff will be happy to help you.”
 of 5 bubbles chrisbG8660NH, 14 Sep 2016 | Read review
“Not overlooking the road”
 of 5 bubbles Paulus799, 7 Sep 2016 | Read review
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