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Pestana Promenade Ocean Resort Hotel

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#17 of 87 Hotels in Funchal
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Pestana Promenade Ocean Resort Hotel
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1,697 Reviews from our TripAdvisor Community

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Showing 1,281: English reviews
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Leeds, United Kingdom
Reviewed 4 days ago NEW

Ideally situated just outside the centre of Funchal but within walking distance of a number of really nice restaurants. Staff are great and everywhere is spotless clean. Free WiFi in room along with a safe and fridge. Can highly recommend....

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Thank pau1marl0w
Dubrovnik, Croatia
Reviewed 5 days ago NEW

I read numerous reviews before staying in this hotel and support much of what has been written. I have marked it 5 out of 5 for a 4 star hotel although it lacks the touches expected from a 5 star hotel. The staff are first rate especially reception and bar. The rooms in the hotel [i.e. Not the apartments which...

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Thank kingsleyh268
Stowmarket, United Kingdom
Reviewed 1 week ago

We have just returned from a relaxing ten day stay at this hotel and it certainly exceeded our expectations. Our allocated room was by any standards large and comfortably furnished with a modern bathroom both of which were spotlessly clean and towels changed regularly. The balcony overlooked the pool and beautifully kept gardens with a view of the sea and...

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1Thank Joseph H
Suffolk
Reviewed 1 week ago

We have recently returned from a memorable stay at this modern, stylish and welcoming hotel - this was our first visit and we enjoyed one of our best holidays to date. It is the attention to detail and the many 'little things' that make the Pestana Promenade so special. Our first impressions, from the friendly welcome at reception, the inviting...

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1Thank Altea88
Frankfurt, Germany
Reviewed 1 week ago

Booked for a year-end relaxation holiday, the hotel did not really meet our expectations. The glossy marketing pictures suggest a clean and lean design style throughout the hotel and its amenities - which might have been true when new. Upon arrival end 2016, the lobby looked remotely similar to the brochure pics, check in was smooth and friendly. The room...

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1Thank Lilie100
Northamptonshire
Reviewed 1 week ago via mobile

A beautiful location, gorgeous hotel, the evening buffet is very good, the staff are delightful.....cannot find a fault, will be returning as soon as possible. Photo below is the view from our balcony.

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Thank Colcheck
Lowestoft, United Kingdom
Reviewed 1 week ago

First the little gripes that we have. We are members of the Pestana Vacation Club and we stayed in a T0 apartment which was amazing except for the kitchen and unfortunately it is always the kitchen that we have negative comments about, although very well equipped there was no storage space for our own foods other than the fridge, we...

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Thank Philip E
Funchal, Portugal
Reviewed 2 weeks ago via mobile

Enjoyed our time at the Promenade we didn't think the food was as good as last time we stayed.The walk way around the swimming pools needs work on it it's braking up . The gardens look wonderful . The maid service of the rooms was extremely​ good.

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Thank oldchilly
Hornsea, England, United Kingdom
Reviewed 3 weeks ago via mobile

Room was lovely, convenient position for shopping, city centre and Promenade, lovely pool, good breakfast. Only reason for marking down is lack the of evening facilities and lack of dining options, which are fairly limited considering it's predominantly elderly residents in the winter months.

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Thank Maisie M
Elgin, United Kingdom
Reviewed 4 weeks ago via mobile

Well what can I say we just arrived and it is stunning..our room .the wether and madeira...we joined up 2 pestana priority guest..was so worth the money...the hotel is amazing the weather is even better for this time of year

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Thank lisanne83
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear esteemed traveler and customer lisanne83, We thank you for your recent holiday spent at the Pestana Promenade Premium Ocean & Spa Resort and for your choice in booking this holiday destination. It is with extreme happiness that we become aware that you have enjoyed to the fullest your stay at the Pestana Promenade and we hope we have the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 

Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia 31, Funchal, Madeira 9000-001, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: RM441 - RM825 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Funchal, Madeira, Portugal
Hotel Style:
#1 Green Hotel in Funchal
#7 Family Hotel in Funchal
#8 Business Hotel in Funchal
#12 Spa Hotel in Funchal
#14 Romantic Hotel in Funchal
#17 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Promenade Ocean Resort Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have sea view but ask when booking just to make sure.”
 of 5 bubbles kingsleyh268, 24 Mar 2017 | Read review
“Our room was situated on the sixth floor which gave a good view of the gardens. It was also very quiet no traffic noise could be heard.”
 of 5 bubbles josephh709, 19 Mar 2017 | Read review
“over looking the pools and garden”
 of 5 bubbles 673philipe, 16 Mar 2017 | Read review
“Facing the sea ie south side means no traffic noise because theres no road between the hotel and the sea. We were on floor 3 .”
 of 5 bubbles 872gillw, 26 Feb 2017 | Read review
“We had an amazing view - room number 1423”
 of 5 bubbles SheranM_12, 23 Feb 2017 | Read review
5 of 5