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Belmond Reid's Palace

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1,346 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
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Reviewed 3 days ago NEWvia mobile

Reid's is without doubt the best hotel on Madeira, not least because of the history. When you are there you can't help feeling a part of something bigger, something more civilized something that has and will be there for ever. But it could be so much better. The old facilities are well maintained but they need and upgrade everywhere, whether...

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Thank RoteFuchs
London, United Kingdom
Reviewed 5 days ago NEW

A score of four is harsh for this lovely hotel, but it’s not quite perfect and it is expensive so I don’t want to raise false expectations. People have commented that the hotel is a bit old fashioned, with an elderly clientele. There’s some truth in that although some areas such as the cocktail bar were livelier and attracted a...

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1Thank holidaydr3amer
Reviewed 5 days ago NEW

Of course it's really good, of course it is the best in Madeira and of course I loved it and will return but one can't help thinking how much better it could be. The incredible charm of the main building, its veranda and overall service is not matched by the details of the decor. The main restaurant "William" has a...

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Thank Luis S
Maldon, United Kingdom
Reviewed 5 days ago NEWvia mobile

Spent another glorious week at this hotel. As usual service was impeccable staff lovely rooms and food just as one would expect from such a well renowned hotel. My only comment would be please Belmond do not destroy the uniqueness of this hotel. The orange and brown Belmond logos are popping up everywhere and they really don't suit this grand...

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Thank potion-lady
Manchester
Reviewed 1 week ago

Whenever we are in Funchal either on holiday or visiting by cruise ship we always make a point of calling in Reid's for a drink or two on the terrace. The service is second to none and the view over Funchal harbour is just beautiful. A real treat and although only visiting briefly you are treated like the most important...

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Thank MickyB79
Reviewed 1 week ago via mobile

We stayed four nights in a superior room and had dinner in the Michelin starred William Restaurant and Villa Cipriani. We also entertained friends to the classic afternoon tea. Everyone is friendly with a genuine desire to please. Everything works, the computers, wifi, free soft drinks in the room bar, choice of pillows, we sat on a chaise longue in...

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Thank Charles S
Madeira, Portugal
Reviewed 2 weeks ago

We stayed in Reid's Palace 4 nights in November as we were having our home redecorated. We live near Reids Hotel and had stayed with them many times prior to buying our home in Madeira so we were interested to see how things had changed. The rooms were as beautiful as ever with a full mini bar and all soft...

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2Thank Joycehird
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Joycehird, Thank you very much for your valuable comments. I am pleased to learn that you had an enjoyable experience with us and still keep choosing our Hotel through the years. On behalf of the Belmond Reid's Palace team, and especially of the Restaurant Villa CIpriani, I would like to extend our appreciation for visiting us and for sharing...

Санкт-Петербург, Russia
Reviewed 2 weeks ago

Practically there is nothing to say, except rave reviews. The best hotel. All at the highest level. Lovely rooms, cleaning twice a day, free drinks at the bar. One of the best restaurants, especially Chepriani. The best territory, a huge garden, wonderful SPA.

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Thank evgenys708
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Evgenys708, Thank you very much for visiting us, and for your valuable comments. We are pleased to learn, that your experience at Belmond Reid's Palace was a pleasant one, especially your notice of our Restaurant Villa Cipriani and SPA facilities. We thank you for visiting us and for sharing your experience. We look forward to welcoming you back to...

Reviewed 2 weeks ago

We returned to Reid's again in February, like we do every year, and were as delighted as ever. We particularly enjoyed the Sunday night Champagne Buffet in the delightful ball-room. With beautiful surroundings, a first-class band, delicious food and as much champagne as we wanted, the Boss says it was one of the best nights of her life. Reid's is...

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Thank William W
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear William W, Thanks a lot for sharing your feedback. We are glad to hear, that you enjoyed your Champagne Gala Buffet, and that you described it as a wonderful experience. Indeed, delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder in order to exceed our valued customers’ expectations....

Amersham, United Kingdom
Reviewed 3 weeks ago

As non-residents we always enjoy an evening visit to the special ambience of the bar and a little dancing on the wonderful dance floor. This time it was the special Friday night Jazz Evening ... excellent musicians ... and the added attraction of the web-advertised Happy Hour on the first Friday of the month .... only to be spoiled when...

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2Thank Andrew499482
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Andrew499482, We were delighted to welcome you back to Reid’s Palace and we do hope that you had a pleasant trip home. I am particularly grateful for sharing with us your comments, which I will share with the entire team, as your opinion makes difference for the quality in our service. On another note, I would like to take...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Belmond Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 

Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: RM1,448 - RM2,485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Reid's Palace 5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Funchal, Madeira, Portugal
Hotel Style:
#1 Business Hotel in Funchal
#2 On the Beach Hotel in Funchal
#3 Spa Hotel in Funchal
#5 Luxury Hotel in Funchal
#5 Family Hotel in Funchal
#5 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Reid's Palace staff and other travellers.
35 questions
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Questions? Get answers from Belmond Reid's Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to a superior room.”
 of 5 bubbles holidaydr3amer, 23 Mar 2017 | Read review
“Even the smallest rooms are good and with good views”
  • Room view
 of 5 bubbles LuisS341, 23 Mar 2017 | Read review
“All rooms are beautifully appointed. I prefer the rooms in the old part of the Hotel overlooking the gardens and sea.”
 of 5 bubbles Joycehird, 11 Mar 2017 | Read review
“Sea view recommended, the higher the better”
 of 5 bubbles williamwB1331LE, 9 Mar 2017 | Read review
“Higher rooms have sea/harbour views.”
 of 5 bubbles TandMHDev, 3 Mar 2017 | Read review
5 of 5