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Porto Santa Maria Hotel

Travellers' Choice award winner
16/05/2017 17/05/2017
1 room 2 adults 0 children
US$199*
US$192*
US$199*
US$199*
US$192*
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Porto Santa Maria Hotel
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1,736 Reviews from our TripAdvisor Community

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Showing 1,536: English reviews
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Glasgow, United Kingdom
Reviewed yesterday NEW

We have a timeshare week at the lido but decided to stay an extra week in this hotel which is owned by the same luxury hotel group. We were not disappointed as the location, rooms, food (breakfast only) and service were top class. From our sea view room we were able to view the coming and goings of the boats...

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Helpful?
Thank redredrobin2014
Reviewed 1 week ago

Comfortable and spotlessly clean room. We had a great view of the cruise ships coming and going. Friendly and helpful staff and excellent food. Very close to loads of restaurants and right next to the promenade and cable car station.

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Helpful?
1Thank Tony T
Northampton, United Kingdom
Reviewed 1 week ago

Very well kept hotel, loved the swimming pools and rooftop Jacuzzi. Great location by the harbour with access to lots of activities if you want them or still very peaceful if you want to relax with stunning views. I booked for my husband's 50th birthday and we were not disappointed in any way. We highly recommend this hotel and the...

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Helpful?
1Thank Julie R
Bridgend, United Kingdom
Reviewed 1 week ago

the hotel is located right on the edge of the old town. Within yards of the restaraunts. We spent 2 weeks here from 15/03/17 and towards the end the breakfast was repetative. it felt as though they had a new chef in and he or she could not be bothered. Smoked salmon just once durin our stay. there was a...

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Helpful?
2Thank raggy100
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your kind review, I’m delighted to hear that you enjoyed your stay in Madeira, our hotel and especially the service offered by our staff, they do their best to deliver the best service to all our guests. Lina is a much appreciated member of our staff and most dedicated to our guests. I’m looking forward...

Leeds, United Kingdom
Reviewed 1 week ago via mobile

Cannot fault anything. 2 weeks of relaxation, superbly consistent food and hospitality. High standards maintained by all staff who are friendly and welcoming. Hotel is clean and well maintained. Highly recommend a visit

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Helpful?
Thank Jane B
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your comments and we hope to be able to see you again in the near future. Regards, Carla

leics england
Reviewed 1 week ago

Lovely hotel ,it was as it says "tranquillity in an Urban setting" The room was fine, the small kitchen area a blessing particularly the full sized fridge and icemaker . Air conditioning was good and the in room safe one of the easiest to operate we have come across.(that cost 11 euros for the week) but the best thing was...

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Helpful?
1Thank sue4i
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Carla

Liskeard, England, United Kingdom
Reviewed 1 week ago

We have just returned from a week staying here and I have to say it has been marvellous from beginning to end. The hotel is spotless inside and out, the staff and friendly and helpful, all areas of the hotel are comfortable. The rooftop terrace is wonderful with sunshine and shade and the best hot tub I've ever been in....

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Helpful?
1Thank Dee T
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you very much for choosing the Porto Santa Maria hotel for your stay. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours Truly Carla

Waterloo, Canada
Reviewed 2 weeks ago

The hotel is in the old part of the city and within walking distance from most attractions. It is also within walking distance to good number of restaurants. Hotel is separated with a walkway from the shore and somewhat of a non existent pebbly, small, public beach. The Hotel, lets us say is a bit tired and the front desk...

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Helpful?
Thank karl M
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, We would like to thank you for sharing your opinion about our hotel. We regret that we were unable to completely meet your expectations and we will take your comments into account so that we can improve the points you mentioned. Thank you once again. Yours Truly Carla

Colchester, United Kingdom
Reviewed 2 weeks ago

A lovely hotel in a fantastic seafront location , just along from the old fort. Very convenient for old town and cable car to Monte. A lovely walk along the new modernised prominade , which is all finished now.Only a 10-15 minute walk to the new marina and its facilities. This was our second visit to this hotel and 5th...

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Helpful?
Thank davidpwhittall
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, We are very grateful for your comments. We were pleased to hear that we met your expectations and hope to see you again at one of our PortoBay group hotels. Best regards Carla

Crayford, United Kingdom
Reviewed 2 weeks ago

My husband & I went with 2 friends for a week from the 3rd April- 10th It was our first time here and hope to come back soon. Everything here was perfect rooms, staff, food were 100% couldn't say anything bad on anything, Also it was great seeing johnny the eagle keeping the pigeons away. The hotel & grounds were...

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Helpful?
Thank Juie P
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for sharing your holiday experiences, I’m very pleased to learn that you enjoyed your stay in Madeira, the hotel facilities and service. I’m looking forward to the pleasure of welcoming you back Yours Truly Carla

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16/05/2017 17/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city. ... more   less 

Additional Information about Porto Santa Maria Hotel

Address: Avenida Mar e Comunidades Madeirenses 50 | Porto Bay, Funchal, Madeira 9004-506, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: RM673 - RM951 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porto Santa Maria Hotel 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Porto Santa Maria Funchal
Porto Santa Maria Hotel Funchal, Madeira, Portugal
Hotel Style:
#8 Spa Hotel in Funchal
#9 Romantic Hotel in Funchal
#10 Luxury Hotel in Funchal
#21 Family Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Porto Santa Maria Hotel staff and other travellers.
76 questions
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Questions? Get answers from Porto Santa Maria Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As always, top floor is best.”
redredrobin2014, 26 Apr 2017 | Read review
“Rooms on the south side face the bay with lovely views of the cruise ships and very quiet.”
P8380PJtonyt, 19 Apr 2017 | Read review
“Second or third floor for great views”
866JulieR, 19 Apr 2017 | Read review
“warning about the garden room as you could overlook the park where the homeless sleep.”
raggy100, 18 Apr 2017 | Read review
“Sea view and high floor”
sue4i, 14 Apr 2017 | Read review
5 of 5
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US$192* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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