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The hotel was cold and unfriendly on arrival and it more or less stayed like that for the whole stay.
Staff unhelpful, unwilling to provide the bath robes, or meals on certain nights?
The staff said they didnt know how to turn the heating on,...More
Spectacular location warm friendly reception staff and 5 star restaurant. We were really pleased to be staying here for a week amongst the gardens and wonderful views down to Funchal city. Every day was a treat at the hotel, the reception staff could not do...More
I chose this hotel as it is in a safe distance from the busy town centre and noisy hotel district. Admittedly I did not take into account that the whole island is very mountainous... I walked (or rather hiked) the distance to the water front...More
On our third extended visit to Madeira we were lucky to have stayed in this wonderful Hotel. Suite 418 was a magnificent well appointed room with breathtaking views from its large balcony and picture windows. The hotel was a home from home with very friendly...More
The holiday was a late booking, and we originally planned to stay in a Pestana hotel near Reids, but travel agent suggested Monte.
The area is fantastic, although transport is something different. Airport pick up and transfer efficient, even though flight was late. Lovely welcome...More
Response from Monte189541 | Reviewed this property |
It is right the pool is situated under a glass conservatory. I have only used the pool in June and July when it was comfortably cool and nice. I guess, however, you'll enjoy it. If members of your family needs a very warm... More
It is right the pool is situated under a glass conservatory. I have only used the pool in June and July when it was comfortably cool and nice. I guess, however, you'll enjoy it. If members of your family needs a very warm pool, I would recommend not another hotel, but another place to swim.