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Dorisol Mimosa

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Dorisol Mimosa
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303 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Reviewed 1 week ago via mobile

The first room we had was 801 the smell out of air conditioning was nausius. Along with a receptionist no help at all was not told where anything was pools fitness didn't even know there was free shuttle to funchal. Local buses worked out ourselves no 24 stops at back of hotel ( when you can sometimes get in back...

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Helpful?
Thank Davestrud
DorisolHotels, Gestor de Relações com o Cliente at Dorisol Mimosa, responded to this review

Thanks for your comment, and already we apologize for the stay not go as planned. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Free shuttle to funchal service ended in April 2016 and is no longer available. The Hotel is well conected by bus to the historical center. All the facilities...

Reviewed 3 weeks ago

It is very hard to say anything nice about this hotel other than to say that the front desk and cleaning staff are friendly and do their best to help guests. We stayed in an ant infested room that filled up with smoke when the other guests smoked from their balconies. It got so bad that I became very ill...

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Helpful?
2Thank Nicole-Marie M
Filipa T, Diretor de vendas at Dorisol Mimosa, responded to this review

We very much regret the inconveniences suffered during your vacation at our Hotel Dorisol Mimosa. We are a smoke free hotel, however we can not stop guests from smoking in their own balconies. We are glad that we were able to offer you a change of room, and hope that you are fully recovered.

Reviewed 4 weeks ago via mobile

The area Funchal itself is absolutely beautiful. With lots of lovely bars and restaurants and scenic views. However upon reading the reviews before arriving the hotel we stayed in (dorisol mimosa) had a mixture of ratings. We found that the room was clean and very basic when we arrived but the sheets were not changed on the beds the whole...

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Helpful?
Thank Sarah C
Filipa T, Diretor de vendas at Dorisol Mimosa, responded to this review

Thank you for your review of our Hotel Dorisol Mimosa. Indeed we are located at the top of a steep hill, however there is back entrance which leads to the street behind the hotel and you can catch bus number 24 straight into the city centre. We are glad to learn that you enjoyed your stay with us and hope...

Horley, United Kingdom
Reviewed 13 November 2016

Fantastic hotel best service everyone friendly everyone normal love it. Sergio is a really nice person and he is excellent the reception staff is brilliant hard to explain till you here. The rep from Thomson is fantastic and he is so honest and the west tour is the best. He is the best rep ever fantastic holiday

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Helpful?
1Thank mickpeckham1
Filipa T, Diretor de vendas at Dorisol Mimosa, responded to this review

Thank you for your positive review of our Hotel Mimosa! We are delighted to learn that you enjoyed your stay with us and hope to welcome you back in the near future.

chesterfield
Reviewed 7 November 2016

We stayed as a family of 3 with a 9 year old in the October school holidays, booked thru Expedia. A ood 3 star hotel & we all enjoyed our stay. We were on a B&B basis for 4 nights on the 10th floor (as requested) with an amazing view of east Funchal!! We loved the cold outdoor pool, never...

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2Thank jo t
Filipa T, Diretor de vendas at Dorisol Mimosa, responded to this review

Thank you so much for your positive review of our Hotel Mimosa! We are delighted to learn that you enjoyed your stay with us and hope to welcome you back in the near future.

Oslo, Norway
Reviewed 6 November 2016

The hotel is nice enough, but old and could need some refreshing. The pool area is ok, and the gym has the most basic things and is clean and not crowded. Breakfast is ok if one arrives early, later in the morning it s crowded and not nice. Quite noisy outside, had to keep the windows closed to sleep, but...

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Helpful?
Thank Adeleid H
Filipa T, Diretor de vendas at Dorisol Mimosa, responded to this review

Thank you for your review of our Hotel Mimosa. Maybe on your next stay you could request a room on a higher floor and facing the pool, to ensure quiet nights. We hope to welcome you back in the near future!

England
Reviewed 4 November 2016

The hotel is dated, and we found the beds to be on the hard side. The views from the balcony were good, and you can see the the sea from the pool area. The food was okay, though on an evening the menu was sometimes limited. The best restauraunt is the Mermaid, at the "lower" of the 3 hotel comples....

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Helpful?
Thank scipio777
Filipa T, Diretor de vendas at Dorisol Mimosa, responded to this review

Thank you for your review of our Hotel Mimosa. We hope that you enjoyed your stay with us and will return in the near future!

Hailsham, United Kingdom
Reviewed 1 November 2016 via mobile

Currently staying here- expected budget as the reviews stated so. Asked for a low floor as my mum is disabled- was given 9th floor but accepted this as view is lovely, as long as the lifts work we will be fine. Didn't expect to walk to the bottom restaurant to be told he didn't think it was open & thinks...

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Helpful?
Thank sll75
Filipa T, Diretor de vendas at Dorisol Mimosa, responded to this review

We are very sorry about this situation! We have clients who can not have gltten all the time and we always provide a glutten free diet. However, this information was not given to us by First Choice and the first we learned about this was when you complained at reception on Oct 31st. There was a miscommunication with the kitchen,...

Reviewed 31 October 2016 via mobile

A basic hotel, get what you pay for. Not bad value for money. It was all going well until we were served by an extremely rude bar attendant. He raised his voice to us and was very very obnoxious. We were told by colleagues that this particular bar man is the Chief at the Terrace Bar on evenings. After this...

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Helpful?
1Thank Victoria A
Filipa T, Diretor de vendas at Dorisol Mimosa, responded to this review

We can not apologize enough if you were treated disrespectfully! Your comments will be passed on to the appropriate department for imediate action. We hope to welcome you back in the future, and guarantee that you will be treated with all respect.

Bournemouth, United Kingdom
Reviewed 30 October 2016

3 hotels on one location sounds interesting.....it certainly was a trip straight back to the 1970s! First evening in the Europa restaurant it was like being in the school dining room with echoing of chair and low ceilings. Discovered the other restaurant (can't remember the name) a lot more pleasant and carpeted floors! The hotel is in need of a...

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Helpful?
Thank Hovislaze
Filipa T, Diretor de vendas at Dorisol Mimosa, responded to this review

Thank you for your review of our Hotel Mimosa! We are a good value 3 star hotel and offer many amenities, aside from wonderful views. We hope to welcome you back in the near future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located close to the promenade, with great views over the sea and Funchal bay. Studio apartments with balcony and fully equipped kitchenette. Gardens, indoor and outdoor pools, tennis court and spa. Shuttle bus to city center. Daily entertainment. ... more   less 

Additional Information about Dorisol Mimosa

Address: Rua Casa Branca 98, Funchal, Madeira 9004-535, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: RM205 - RM344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dorisol Mimosa 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Dorisol Mimosa Funchal, Madeira, Portugal
Dorisol Mimosa Hotel Funchal
Hotel Style:
#29 Spa Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Dorisol Mimosa staff and other travellers.
22 questions
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Questions? Get answers from Dorisol Mimosa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor or any”
 of 5 bubbles mickpeckham1, 13 Nov 2016 | Read review
“ask for a high floor with a sea view”
 of 5 bubbles jot704, 6 Nov 2016 | Read review
“Try to have a room facing the pool ares”
 of 5 bubbles AdeleidH, 5 Nov 2016 | Read review
“The higher the better”
 of 5 bubbles Hovislaze, 30 Oct 2016 | Read review
“We got what we were given, we had a balcony on 11th floor. No noises from hotel but road noisy”
 of 5 bubbles freddale2016, 10 Sep 2016 | Read review
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