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Pestana Carlton Madeira

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#29 of 86 Hotels in Funchal
Certificate of Excellence
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1 room 2 adults 0 children
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Pestana Carlton Madeira
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2,041 Reviews from our TripAdvisor Community

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Showing 1,463: English reviews
Windsor and Maidenhead, United Kingdom
Reviewed yesterday NEWvia mobile

Been there several times Always book sea room Just before xmas there are festivities in Funchal in the evenings there are Jazz bands, carol concerts and a general festive atmosphere Walking from the hotel in a West direction with the sea on your left hand side.is a fantastic walk we usually follow the coast path to Camara de lobos and...

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Thank George L
Mansfield, United Kingdom
Reviewed yesterday NEW

Just stopped for a week at this hotel Very clean and good breakfast but never 5 star rooms shower over bath No drinking water left each day just one when you arrive in fridge beds ok TV ancient Bars and other dining options available Staff are quite good and in general an ok hotel for a weeks stay But if...

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Thank jodycav
Manchester, United Kingdom
Reviewed yesterday NEW

Having stayed at the Carlton many, many times being sea view in summer and mountain view at Chistmas I regret to announce the arrival of a new nightclub sited 50 meters opposite the hotel entrance with a 4am license we complained several times about the noise and eventually we were too a sea view ( nice and quiet ). The...

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Thank relaxed06
Coventry, United Kingdom
Reviewed 2 days ago NEWvia mobile

Great place to stop ,could not fault it. We booked bed and breakfast . Plenty of restaurants near by to eat at night. You can walk to the centre in 20 mins. Rooms were spacious and comfortable . Towels changed every day and maid service perfect . We used the in door pool a couple of times also excellent would...

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3Thank mikesue376
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, Thank you for your review, and for rating us so high. We are glad to know you enjoyed your holiday with us, and would like to thank you for sharing your experience with others, and for rating the Pestana Carlton Madeira Hotel as a " Lovely hotel ". Our guests are our priority, and our main goal is...

cardiff,wales
Reviewed 3 days ago NEWvia mobile

We love the hotel , staff & location and I am sure we will return next year . Funchal with Christmas decorations & atmosphere is wonderful. We stay at the hotel & enjoy bed and breakfast. .. a feast of everything you could possibly choose to eat. It is a spotlessly clean hotel and staff have a pride in maintaining...

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1Thank bennec
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, Thank you very much for your review. We are glad to know you had a nice holiday with us, once again. Your kind words regarding staff members, motivates us to do more and better each day. We are proud to work here, and do our best to make our guests happy. This hotel has a lot to offer,...

Wakefield, United Kingdom
Reviewed 4 days ago NEW

Stayed at the hotel for 3 nights over the new year, the hotel was very nice, stayed on the 18th floor room 27, the views from the balcony were stunning, would recommend for any one to go for the new year for the fireworks they were out of this world

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1Thank listera4
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, Thank you for your review, and for rating us so high. When reading what you wrote, I can feel that you had " The Time Of Your Life" during those three nights with us, and this is exactly what we want our guests to experience. New Year in Madeira is fantastic, and staying in a hotel like the...

Manchester, United Kingdom
Reviewed 5 days ago NEW

Family friendly hotel in a beautiful setting with very well appointed rooms. Could be five star but let down by somewhat dated features, such as pool areas, playground, restaurants, spa and gym, plus general street noise. Our room was located on 9th floor of main building on the side of the hotel. This is next to two very noisy nightclubs...

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1Thank Penshurst20
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, Thank you for your review. We are sad to know we did not meet your expectations, having read your review very carefully, we have taken good note of your comments, and will do our best to improve in future. Unfortunately there are outside matters that are totally out of our reach. If you decide to give us another...

Edinburgh, United Kingdom
Reviewed 1 week ago

This hotel is meant to be 5 star but it does not have the WOW factor that you would expect from a 5 star hotel.We had a sea view room on th 17th floor the room was spacious with a separate toilet and bathroom . The hotel gives you bathrobes and slippers the bathrobes are very well worn not the...

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2Thank handbaggirl114
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, Thank you for your review. Having read your review carefully, we are sad to know that we did not meet your expectations. We have taken good not of your comments and hope to improve in future. If you decide to visit us again, we will all be here to give you a warm welcome. Best regards Salomé Castanho

Bolton, United Kingdom
Reviewed 1 week ago

My partner and I love the Carlton and have been visiting at various times of the year for some 9 years now. This year from 23rd to 30th December so we were here for Christmas. We always request a room on floor 3 or 4 overlooking the pool area. These rooms have good size balconies which are nice to sit...

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3Thank Gerry R
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, We would like to thank you for your review, and for rating us so high. Your review heading says everything, "Eighth Time", it is an honour having you visit us so many times and sharing this information with others, Thank you for being so loyal. We are glad to know you enjoyed your Christmas with us. Also regarding...

Preston, United Kingdom
Reviewed 2 weeks ago via mobile

Our 5th visit in December to this great hotel. Not one complaint yet again. Lovely staff, comfortable beds, excellent breakfast (have not had evening meal but heard good reports from other visitors). We definitely hope to return in December 2017. Christmas in Funchal is glorious - walking in the mountains in the morning, sunbathing round the pool in the afternoon...

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1Thank bridie g
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Guest, Thank you very much for your review, and for rating us so high. It is a privilege to have you visiting the Pestana Carlton Madeira Hotel so many times, and we would like to say Thank You. Knowing that you have special holidays with us each time, and saying you will be back in December, makes us all...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Pestana Carlton Madeira, one of the most lively hotels in Madeira, enjoys a privileged setting in Funchal, at the top of a slope on the island of Madeira, providing fantastic views over the bay of Funchal and the sea. This luxurious and charismatic hotel in Madeira is a reference point for any visitor to Madeira, due to the excellent conjugation of a family atmosphere with the sophistication of its excellent installations. Once you are in the hotel, you will find at your disposal a wide range of services you can enjoy, including 3 leisure areas. In the Garden Pool, you will find a heated saltwater outdoor pool and a swimming pool for children. In the Atlantic Pool, there is a salt water outdoor pool with access to the sea and an indoor pool with Jacuzzi, relaxation rooms and bar. The Magic Spa offers an indoor heated swimming pool with sauna, Turkish bath, Jacuzzi, gym and treatment rooms. To promote the cultural gastronomic diversity of Funchal, this 5 star hotel in Madeira has 3 restaurants and 3 bars, with excellent views of the Atlantic Ocean, with a variety of flavours that will satisfy the most demanding tastes. ... more   less 

Additional Information about Pestana Carlton Madeira

Address: Largo Antonio Nobre, no 1, Funchal, Madeira 9004-531, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: RM380 - RM688 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Carlton Madeira 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
Pestana Carlton Madeira Funchal, Portugal
Carlton Hotel Madeira
Hotel Style:
#5 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#17 Family Hotel in Funchal
#20 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#28 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Carlton Madeira staff and other travellers.
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Questions? Get answers from Pestana Carlton Madeira staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view best at the present../ You have to request the stocking for a mini-bar”
 of 5 bubbles relaxed06, 17 Jan 2017 | Read review
“Ocean facing and high up”
 of 5 bubbles Penshurst20, 13 Jan 2017 | Read review
“best views are of the harbour to the side of the hotel”
 of 5 bubbles handbaggirl114, 11 Jan 2017 | Read review
“Rooms on the sea facing side are quieter due to building work across from the front of the hotel”
 of 5 bubbles 45gerryr, 8 Jan 2017 | Read review
“Higher floors are usually quieter. Away from the traffic noise.”
 of 5 bubbles 459derek, 3 Jan 2017 | Read review
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