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Pestana Carlton Madeira

TripAdvisorUS$154*
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#29 of 87 Hotels in Funchal
Certificate of Excellence
08/05/2017 09/05/2017
1 room 2 adults 0 children
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US$154*
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Pestana Carlton Madeira
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2,153 Reviews from our TripAdvisor Community

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Showing 1,538: English reviews
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Helsinki, Finland
Reviewed 2 days ago NEW

The location of this hotel is excellent, within walking distance of the harbor (steep hill), where cruisers come. The old town is also within walking distance. Nice outdoor swimming pools (2) and inside (2) the beach-level indoor pool + jacuzzi gets 10 points, really extra-nice! Breakfast good, sparkling wine + and pool bar was good, lovely views of the ocean...

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Thank 360traveller0106
London, United Kingdom
Reviewed 3 days ago NEW

Positives for this hotel are Location and views - walking distance to centre and great views of both sea and mountain from rooms Spacious rooms with nice bathrooms Breakfast OK Negatives are Public areas small for such a large hotel and very dated in style - cross between communist Moscow and retirement home Swimming pools - outdoor is freezing and...

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Thank Andrew D
Worcester UK
Reviewed 4 days ago NEWvia mobile

Mention has been made in previous reviews regarding the building work at the rear of the hotel. Yes, it's still ongoing and the cranes must have been breeding, there were five when we were there. It's a large construction site and I rather think the Savoy Group who are responsible for this should compensate all customers of local hotels and...

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1Thank Einrac
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Einrac, Thank you for spending the time telling us about your stay at Pestana Carlton Madeira Hotel, we really sorry that we were not able to meet totally your expectations. We regret that your experience was not fully enjoyable because of the construction taking place nearby. To reach a great guest experience is a must for us, and we...

Funchal, Portugal
Reviewed 4 days ago NEWvia mobile

Whilst staying at the Madeira Beach Club last week, we ate at both of these restaurants. At the Taverna, my husband had the fillet steak with 3 peppers sauce. Cooked to perfection and accompanied by vegetable strips wrapped in bacon. I had the seabass and prawns in a spicy risotto. Absolutely divine. I will have to have that again! The...

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Helpful?
Thank Carolina N
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Mrs. Carolina N, The Pestana Carlton Madeira Hotel would like to thank you for your review. Achieving quality and our guest’s satisfaction is our daily goal. Therefore, we are delighted to hear that you have enjoyed so much your meals at both restaurants. The Chef and his team thank you very much for your rewarding words which will serve...

Salisbury, United Kingdom
Reviewed 1 week ago

After staying at the Carlton for the first time in September 2016, we had no hesitation in booking again for February this year. When we walked through the main reception doors it just felt like coming home. We had requested a room on the third floor facing the pool and that is exactly what we got - Obregada Pestana. The...

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1Thank Lynne S
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Lynne S, Thank you very much for your kind review in Tripadvisor. We are delighted to read that you have truly enjoyed another holiday with us and we are already looking forward to welcome you soon. It give us a great feeling of mission accomplished when we read your kind words saying that you felt "like coming home". As...

Solihull, United Kingdom
Reviewed 1 week ago via mobile

We exchanged RCI timeshare to stay here and the timeshare part is called the Madeira Beach Club. It is accessed via the Pestana Carlton but has a far superior room location facing the ocean and being a stones throw from it. You still get access to all Carlton Hotel facilities which are many and excellent - pools, tennis, mini golf,...

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Helpful?
Thank Matthew B
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Matthew B, Thank you very much for your feedback. We are delighted to read that you have had an enjoyable holiday at the Pestana Carlton Madeira Hotel while using your RCI exchange. Your kind words are very much appreciated and we take this opportunity to thank you for your rewarding words regarding the staff. We thank your preference and...

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

We were put up at the Pestana Carlton, after a flight delay.We were really impressed by the friendly and helpful staff.The view from our 16th floor room was amazing.There was a vast choice of food options at supper and breakfast.We would love to stay there again.Thank you to everyone for making our extended stay in Madeira extremely pleasant.

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Helpful?
Thank Lynne N
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Lynne N, The Pestana Carlton Madeira Hotel and all the Staff thank you very much for your kind contribution. The circumstances brought you to us by chance, but we are glad to read you have enjoyed a pleasant extended stay and that you intend to come back. We look forward to welcome you and have the opportunity to give...

Brno
Reviewed 2 weeks ago

The hotel is very well located near of the city centre of Funchal. Therefore one can simply walk to the evening live historical city. The location is also good for traveling on the island by rented car. The hotel is very big and very standard, clean. The rooms with "mountain" view are not good as you can only see service...

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Helpful?
Thank Radek H
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Radek H, The Pestana Carlton Madeira Hotel wants to take this opportunity to thank you for your feedback. We are very happy to know that you have found the hotel location very helpful and we also feel very sorry to read that we did not manage to fulfill all your expectations, reason for which we present our most sincere...

cheshire
Reviewed 2 weeks ago

I stayed at this hotel with my children ,my son is Autistic I was put on floor 14 overlooking the building of a new hotel complete with 3 cranes and building noise that started at 8am till 5pm every day of my 4 day stay when asked to be moved they offered me a smaller room , I had asked...

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Helpful?
2Thank jaydut
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear jaydut, The Pestana Carlton Madeira Hotel thanks you for the review you have submitted in this website. We feel very sorry to hear of your disappointment as expressed here and as we spoke during your stay. We would like to take this opportunity to explain that the hotel was indeed completely full during the period of your stay and...

Manchester, United Kingdom
Reviewed 2 weeks ago

Lovely place to stay. Ideally situated with views of the sea (although you will need a sea view room and not a mountain view room for this). We stayed B&B as we do like to follow our instincts and explore. We stayed on the 4th floor with sea views. Loved the old castle style doors. Breakfast on floor 5 and...

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Helpful?
Thank KPG45
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear KPG45, Thank you very much for your lovely review in Trip Advisor and for choosing this resort for your fist visit to Madeira. Your comments about your stay at the Pestana Carlton Madeira Hotel as well as your kind recommendation will help other travelers to make their decision where to stay when they choose to come to Madeira. The...

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Pestana Carlton Madeira, one of the most lively hotels in Madeira, enjoys a privileged setting in Funchal, at the top of a slope on the island of Madeira, providing fantastic views over the bay of Funchal and the sea. This luxurious and charismatic hotel in Madeira is a reference point for any visitor to Madeira, due to the excellent conjugation of a family atmosphere with the sophistication of its excellent installations. Once you are in the hotel, you will find at your disposal a wide range of services you can enjoy, including 3 leisure areas. In the Garden Pool, you will find a heated saltwater outdoor pool and a swimming pool for children. In the Atlantic Pool, there is a salt water outdoor pool with access to the sea and an indoor pool with Jacuzzi, relaxation rooms and bar. The Magic Spa offers an indoor heated swimming pool with sauna, Turkish bath, Jacuzzi, gym and treatment rooms. To promote the cultural gastronomic diversity of Funchal, this 5 star hotel in Madeira has 3 restaurants and 3 bars, with excellent views of the Atlantic Ocean, with a variety of flavours that will satisfy the most demanding tastes. ... more   less 

Additional Information about Pestana Carlton Madeira

Address: Largo Antonio Nobre, no 1, Funchal, Madeira 9004-531, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: RM436 - RM1,085 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Carlton Madeira 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
Pestana Carlton Madeira Funchal, Portugal
Carlton Hotel Madeira
Hotel Style:
#5 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#17 Family Hotel in Funchal
#21 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#28 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Carlton Madeira staff and other travellers.
117 questions
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Glasgow, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I recommend choosing a sea or pool view room”
360traveller0106, 27 Apr 2017 | Read review
“Buy your own tea, coffee and milk.”
AndrewD815, 26 Apr 2017 | Read review
“A room on the third floor facing the pool.”
238lynnes, 19 Apr 2017 | Read review
“The sea view rooms are much much better!”
radekh2013, 12 Apr 2017 | Read review
“Sea views (south) are always best, can see the sunrise and will stay on your balcony until late afternoon”
KPG45, 11 Apr 2017 | Read review
5 of 5
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US$154* /night
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Prices are for 1 room, 2 adults
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