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Lti Pestana Grand

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1,774 Reviews from our TripAdvisor Community

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Showing 1,442: English reviews
Macclesfield, United Kingdom
Reviewed 26 October 2015 via mobile

We went off season so was more adult themed which is what we wanted, but friends went here in the summer with their 2 kids and recommended it. Great food options in the hotel and 5 great great restaurants within 10 mins walk. Hotel faces straight onto the sea. Rooms are large. Staff are great. Would stay again. Great Free...

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Helpful?
2Thank Sean B
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Sean B, Thank you very much for staying at the Pestana Grand Hotel. We are happy to read that after your friends being with us and have a good time, you also tried and once again we manage to provide a nice holiday. We hope to see you again in the future. With kind regards to you and your...

Durham, United Kingdom
Reviewed 26 October 2015

We soon settled into the comfortable beds and room at this hotel. It was our first time in Maderia and we had a fab sea view to look at. It was worth paying the extra money. Breakfast was also excellent, lots to chose from and the staff were friendly and organised, the hotel was full but they managed well. The...

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2Thank Pauline K
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Pauline K, Thank you so much for choosing us and your hotel in Madeira. Were glad you enjoyed the breathtaking views to the ocean as well as all the other facilities and services provided from the team. Nice to read that you manage to discover part of this beautiful island and that you are planning to return in the...

Glasgow, Scotland, United Kingdom
Reviewed 26 October 2015

My wife and I enjoyed a week's stay at this very comfortable hotel. One or two small niggles prevent us giving it an "excellent" rating. When we arrived we were offered a room at the front of the hotel facing the sea, but on the ground floor so the view was at garden level - not the sea view we...

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Thank Ken S
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Ken S, Thank you very much for staying with your wife at the Pestana Grand Hotel. We regret you were not happy with the room assigned, however on high occupancies and being a sea view room, we are forced to use it. If you plan to visit us in the future, please be so kind to inform us that...

Reviewed 25 October 2015 via mobile

Fantastic holiday at Pestana Grand. Most outstanding staff I've come across. A special mention to the breakfast and reception staff. The free upgrade was welcomed as was the beautiful sea view. Choose the 3 night package at the a la carte restaurants including drinks for great value and it even gets you a night at the casino which was great...

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5Thank Grace H
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Grace H, Thank you so much for staying at the Pestana Grand for your holidays. In the name of all our team, I can't thank you enough for the compliments made to them, it is really appreciated. Were glad you have enjoyed the upgrade and that you had "The Time of Your Life" while staying with us. With kind...

Eastbourne, United Kingdom
Reviewed 24 October 2015

A lot of reviews of a lot of hotels say how good the staff are but for this review it could not be more appropriate. From Reception to Restaurant, from Chambermaid to the Spa, the staff could not be more professional, friendly or helpful. Without doubt this hotel's biggest asset is their staff, this says as much about the philosophy...

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2Thank geedeebee
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear geedeebee, Thank you very much for staying with us. We appreciate and value so much your feedback about our team performance in general. Our goal is to provide the best holiday experience ever and, we are aware that we can contribute a lot in which regards to attention on detail as well as making our guest feel, as confortable...

Lincolnshire, United Kingdom
Reviewed 23 October 2015

1st time in maderia ,pleased we choose this hotel .good food excellent room .and very pleasant staff .nice position for walking along the sea front path .never had time to use the pool ,but it looked nice . Courtesy bus also very useful for going into Funchal.

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4Thank sykes47
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear sykes47, Thank you very much for choosing Pestana Grand, over so many hotels in Madeira. We are proud of welcoming you for the first time in Madeira, especially after knowing that you have enjoyed the facilities and services provided from us. With kind regards and looking forward to see you again in the future. Alberto Reynolds Unit Manager

London, United Kingdom
Reviewed 22 October 2015

beautiful hotel . Big rooms with lovely views. lots of choice for breakfast . great staff. the spa and sauna is def worth going to everyday. The free shuttle bus is punctual. we used it to go into the old town. some very good and reasonably priced restaurants 5 minutes walk from the hotel. loved our stay here.

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2Thank LondonPatel74
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear LondonPatel74, Thank you very much for staying at the Pestana Grand for your holidays. We value and appreciate your feedback and, are happy to learn that you had a most enjoyable time with us. We hope to have the privilege of welcoming you back in the future and present our kind regards to you and your family. Yours sincerely...

Colchester Essex
Reviewed 21 October 2015

We have been to this hotel two years running and have been delighted both times. The hotel is clean and well appointed and the staff go out of their way to be helpful. We had a sea view room which had a balcony which caught the sun all day. The breakfast was always delicious and we sat outside by the...

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2Thank Linda B
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Linda B, Thank you so much for your loyalty to the Pestana Grand Hotel and Pestana Group. We will certainly do our best to keep up with the standards you like and are used to, in order to welcoming you back many times in the future. Our aim is to provide "The time of your life" while staying with...

Bath, United Kingdom
Reviewed 19 October 2015

Stayed for 1 week on a B&B basis. Everything you would want for your breakfast and the staff were friendly and efficient. Lovely large bedroom overlooking the pool area and gardens. Would recommend this hotel to friends and family

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2Thank FrederickB977
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear FrederickB977, Thank you very much for staying at the Pestana Grand, while on holidays in Madeira. Were glad that we have met your expectations in facilities and services provided and hope to see you again in a near future. With kind regards to you and your family. Alberto Reynolds Unit Manager

Barnsley, United Kingdom
Reviewed 18 October 2015

We have had annual holidays at this Hotel for many years and it never fails to please on any aspect.The rooms are spacious clean well equiped with lovely views . It has a ,wonderful pool area,dining rooms,choice of food,bar,spa,gym,and many more. All the staff are happy,pleasant and most helpful.The location is in a quiet area but with local services nearby....

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5Thank Brian H
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Brian H, Thank you so much for your loyalty to the Pestana Grand Hotel. It is very grateful to receive such feedback, especially from our regular customers. We just hope and will certainly do our best, to make sure you enjoy every single holiday you stay with us. With kind regards from all of us to you and your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The LTI Pestana Grand, one of the best and most prestigious hotels in Madeira, is also undoubtedly one of the best located. Sitting at the top of the Ponta da Cruz seacliff, it provides a superb view of the Atlantic Ocean and Cabo Girão. ... more   less 

Additional Information about Lti Pestana Grand

Address: Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: RM454 - RM793 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lti Pestana Grand 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Pestana Grand Funchal
Hotel Pestana Grand
Pestana Grand Hotel
Pestana Grand Madeira
Lti Pestana Grand Funchal, Madeira, Portugal
Hotel Style:
#3 On the Beach Hotel in Funchal
#6 Family Hotel in Funchal
#11 Romantic Hotel in Funchal
#11 Spa Hotel in Funchal
#12 Business Hotel in Funchal
#16 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Lti Pestana Grand staff and other travellers.
106 questions
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Questions? Get answers from Lti Pestana Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea views are worth the extra.”
 of 5 bubbles MatthewJ899, 23 Mar 2017 | Read review
“West facing rooms are nice but avoid rooms on ground floor which are over the kitchen as a bit noisy.”
 of 5 bubbles Sybil21, 19 Mar 2017 | Read review
“Probably not 1012 unless you like black plastic!”
 of 5 bubbles loum572, 3 Mar 2017 | Read review
“Ask for sea view especially during February/March as sun does not reach the 'dark side' until after 4 pm.”
 of 5 bubbles mrsdamsel, 1 Mar 2017 | Read review
“All rooms are the same interior unless you prefer a sea view ,then it becomes more expensive”
 of 5 bubbles Lynne19932015, 20 Feb 2017 | Read review
5 of 5