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Pestana Palacio do Freixo

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1,476 Reviews from our TripAdvisor Community

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Showing 678: English reviews
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago NEW

If image were everything, this would be one of the world's most sought after destinations. The palace is pristine, service is tremendous--world class, if not a touch too formal. On-site restaurants are excellent. So what's not to like? The accommodations are 180-degrees different from the expectations of an old world palace experience. First, there are no guest rooms in the... More 

Helpful?
Thank Dellis12
Dusseldorf, Germany
2 reviews
Reviewed 1 week ago

wonderful, nice Douro view, quiet,great palacio ambiente,good to relax from the city,good service, nice breakfast, fantastic outdoor pool with riverview,modern and nice rooms, out of space palace feeling

Review collected in partnership with this hotel

Helpful?
Thank hansjoachimk108
Toronto, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We were impressed from the moment we arrived at the valet, all the way through to checkout. A small glass of Tawny port to greet us, excellent service, and a very high attention to detail makes this hotel stand out. The property is beautiful, the rooms are very clean and well-appointed, and the amenities are superb. I simply can't say... More 

Helpful?
Thank Inaway
Zurich, Switzerland
1 review
Reviewed 2 weeks ago

A superb stay! The hotel and the staff offer a wonderful experience. Highly recommended. Great breakfast and lunch was decent. The spa is nice. It rained the entire weekend but we felt very confortable in the hotel

Review collected in partnership with this hotel

Helpful?
Thank voyageurdumonde586
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We really liked our two night stay at the Pestana Palacio in Porto. After arriving from busy Lisbon, this gorgeous peaceful hotel was a welcome sight. During the check in process we were given a glass of Port by their friendly staff. The property location along the Douro River was excellent and the grounds make you feel like royalty from... More 

Review collected in partnership with this hotel

Helpful?
Thank Kimobqy
Downingtown, Pennsylvania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

I have always wanted to stay here. Whenever my husband and I crossed the bridge in Porto back to the airport. I would see the Pink portion building of this hotel. I have family in Portugal so we visit often. Words are to find when I stayed here. The staff, the architecture, the frescos, the rooms, maintaining Modern amenities while... More 

Helpful?
Thank Maria52509
Luxembourg City, Luxembourg
1 review
Reviewed 3 weeks ago

A terrific hotel close to Porto center in a beautiful palace combined with old manufacturing premises and turned into a magnificent location. Super friendly and helpful people. Dinner was excellent with nice drinks and perfect wine. The port wine in the bar, 20 years old was heaven served by professional bar keeper. The entire staff spoke fluent English, and kept... More 

Review collected in partnership with this hotel

Helpful?
Thank ivanhoe506
Raleigh, North Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Pampered in every way. The breakfast included a large number of choices and never been matched in my 65 year dining experience. Very gracious "hosts" in a once in a lifetime building. Riverside coffee was a tranquil and memorable way to start the day. Only possible negative was having to shuttle to the city but then that made it peaceful... More 

Helpful?
Thank Ken K
Nerja, Spain
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

Some lovely people work at this hotel and it has spectacular rooms. Having said that the actual bedrooms are in a separate block from the main hotel with breakfast and dining, and it is a bit of a maze walking between areas. There is a long steep driveway from the hotel to the road and it was necessary for us... More 

Helpful?
Thank foody573
Christchurch, New Zealand
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Tricky to find when you are driving. GPS takes you the wrong way and signage when you get to the entrance needs a reception sign. Stressed by the time we got there. Quite a wait to checkin but settled in a beautiful lobby area with a coffee and the concierge came and got us when there was a check in... More 

Helpful?
Thank Cherillio

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is situated by Porto's Douro River in a restored 18th-century Baroque building. It offers grand public areas with original architecture. Rooms at Pestana Palacio do Freixo are spacious, air-conditioned and have a separate seating area. Bathrooms include luxury amenities and a hairdryer. Some rooms offer Douro River views. Guests can relax on a sun lounger next to the Palacio Do Freixo's outdoor infinity pool which overlooks the river. The restaurant Palatium serves a daily buffet breakfast cooked with fresh ingredients. Guests can order light snacks at the pool or evening cocktails at the hotel's bar. The hotel is situated 2.5 km from the Dolce Vita Shopping Area and 1 km from Campanha Train Station. Porto Airport is a 20-minute drive away. ... more   less 

Additional Information about Pestana Palacio do Freixo

Address: Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: RM645 - RM1,160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palacio do Freixo 5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Palacio Do Freixo Hotel Porto
Hotel Style:
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Business Hotel in Porto
#4 Spa Hotel in Porto
#5 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palacio do Freixo staff and other travellers.
26 questions
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Questions? Get answers from Pestana Palacio do Freixo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All guest rooms are located in the annexed building, not the Palace itself. Despite its facade, this is an upscale modern hotel.”
 of 5 bubbles Dellis12, 28 Nov 2016 | Read review
“Rooms with a river view would make the stay that much more exceptional.”
 of 5 bubbles Inaway, 21 Nov 2016 | Read review
“Ask for a high floor”
 of 5 bubbles foody573, 9 Nov 2016 | Read review
“River view is nice with opening windows”
 of 5 bubbles Cherillio, 6 Nov 2016 | Read review
“Rooms overlooking the river the best of course”
 of 5 bubbles , 5 Nov 2016 | Read review
5 of 5
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