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Sheraton Porto Hotel & Spa

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#9 of 101 Hotels in Porto
Certificate of Excellence
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Sheraton Porto Hotel & Spa
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1,821 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Porto Hotel & Spa
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Showing 766: English reviews
Sao Paulo, SP
Reviewed 8 March 2014

Look for a hotel, check that among amenities offered by the Hotel you have swimming pool ...decided for it, go. Then...Pay for going too the pool - yes- have you ever heard about that? Sheraton Porto charges $10 euros per person to use the pool... As I am a Starwood member I asked if that would make a difference...no. Strange...

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Helpful?
1Thank valeria c c
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Valeria C C, Thank you very much for your preference and feedback. Please note that the fee you mention is to use all the Spa facilities for the whole day if you wish and not only the pool, as it is referred in our website and reservation confirmation. We would like also to let you know that we have...

Los Angeles, California, United States
Reviewed 3 March 2014

If this hotel was closer to the city center it would be perfect. As it is, taking a taxi into town isn't that bad. A one way trip costs about six euros. The amenities here are great and modern. The free breakfast is very good. If you are in one of the club rooms (top floors), you can dine privately...

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Helpful?
Thank Dennis L
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Dennis L, Thank you so much for your preference and opinion. Please note that there’s a metro station 5 minutes walking form the hotel, which takes you almost everywhere in Porto. We are looking forward to welcoming you again soon. Best regards, Joana Almeida General Manager

London, United Kingdom
Reviewed 2 March 2014

Stayed here in transit, getting the early flight from Porto the following day. The room was superb - but I could not get the air con to turn down so I was a bit too warm. However, the room was huge, with a great bathroom and very comfortable bed. I had asked for a queen bed, but got a twin...

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Helpful?
Thank SquirrelyCody
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, We would like to thank you for having preferred Sheraton Porto Hotel & Spa for your recent stay. We would also like to thank you for your detailed feedback. We will investigate the aircon situation that you mention, and take the measure we believe adequate to prevent this to happen again in the future. Meanwhile, we are sorry...

Miami Beach, Florida
Reviewed 28 February 2014

The hotel was very clean and modern. The staff was great. Firmino, the concierge, was a standout and very helpful. We ate the restaurant for breakfast and the food was good enough and there were many options. The only downside is the hotel is not within walking distance of the city center, but there is a Metro stop a few...

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Helpful?
1Thank kimberly k
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Kimberly, Thank you so much for having selected our property for your recent stay. We are delighted that you have enjoyed your stay, and will share your feed-back with our team, Firmino in particular. Do not hesitate to contact us again whenever you return to Porto. Yours sincerely, Joana Almeida General Manager

San Francisco, California
Reviewed 23 February 2014 via mobile

My husband is a Starwood guy so I was willing to overlook the less than ideal location BUT the lack of room ventilation nearly sent me over the edge. Apparently the hotel controls the room temperature and despite 4 calls to the front desk over three days we were only able to get them to lower the temperature once, and...

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Helpful?
3Thank lurasf
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you for having selected our property for your recent stay. We would also like to thank you for your opinion, which we will carefully review and take the measures we believe appropriate to correct the situation you describe. We remain at your disposal should you decide to visit us again in the future. Best regards, Joana Almeida...

Surrey, United Kingdom
Reviewed 10 February 2014 via mobile

Smart, clean, comfortable, quality. This is a very good hotel, if you want something simply ask and it arrives always at the time you want without the need to wait or ask again. The wifi was inclusive contrary to what other guest had said. We stayed three nights on the dine as you wish package in a premium room floor...

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Helpful?
1Thank Garth59
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thanks so much for having preferred our property, and for your detailed feed-back on your stay. We hope to be able to welcome you again in your next visit to Porto. Yours sincerely, Joana Almeida General Manager

Zaporizhzhya, Ukraine
Reviewed 9 February 2014

This hotel practically cuddles you from the time you arrive near the door. The staff is soooooo welcoming and friendly, trained to pamper their guests and make them taste the true luxury of hospitality in Porto . The check in process was fast and great ( Well Done !!!!! special after long flight from Frankfurt and due to weather in...

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Helpful?
Thank Htoufeily
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having selected Sheraton Porto Hotel & Spa for your recent stay. We were delighted to learn that you have enjoyed staying with us. We will gladly share your feedback with our team, and are looking forward to welcoming you back in the future. Kind regards, Joana Almeida General Manager

Riyadh, Saudi Arabia
Reviewed 9 February 2014

We had a very good pleasant in this recent, modern hotel. Very nice staff, Spa and garden. It is not very central but we had a car. Rooms are not huge but very good bed. Superb breakfast buffet, best seated in the back to avoid the smell from the life cooking station.

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Helpful?
1Thank VCube
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you very much for having selected Sheraton Porto Hotel & Spa. We’d also like to thank you for having taken the time to post your opinion, which we will share with our team. Looking forward to welcoming you back in Porto and at our property, Yours sincerely, Joana Almeida General Manager

Chicago
Reviewed 26 January 2014

I scored this review on the hotel itself which was amazing! We arrived at the Sheraton Porto after a very harrowing and stressful 6 hour journey from Lisbon, which included a lot of missed turns, wrong directions, and narrowly escaping death from Portuguese drivers (and clueless Americans). The hotel itself is beautiful. Very modern, marble, glass lifts (that make your...

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Helpful?
1Thank chisistas
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you very much for having selected Sheraton Porto Hotel & Spa for your stay, and also for your detailed feedback and the time you’ve taken to post your opinion. We remain at your disposal should you decide to visit us again in the future. Yours sincerely, Joana Almeida General Manager

Guildford, United Kingdom
Reviewed 22 January 2014

We stayed at the Sheraton Porto Hotel & Spa for 3 nights. Our first impression was Wow! It is beautifully designed with a blend of art and the highest degree of comfort. We upgraded to the Club floor, which gave us access to the Club Lounge. It was well worth the upgrade! Dinner in the Porto Novo Restaurant was superb....

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Helpful?
1Thank Enola_Collins
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your preference and for your detailed feedback on the hotel and your experience in Porto, which we will share with our team. We remain at your disposal should you decide to visit us again in the future. Yours sincerely, Joana Almeida General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Porto Novo
Restaurante Porto Novo
Cuisines: Mediterranean, European, Portuguese, International
New Yorker Bar
New Yorker Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 

Additional Information about Sheraton Porto Hotel & Spa

Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: RM476 - RM895 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Reservation Options:
TripAdvisor is proud to partner with Starwood EMEA, Hotels.com, Travelocity, Priceline, Booking.com, Expedia and Orbitz so you can book your Sheraton Porto Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Porto Sheraton
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#9 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Porto Hotel & Spa staff and other travellers.
33 questions
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Questions? Get answers from Sheraton Porto Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“505 right across elevators. I was concerned it would be loud hearing people get in and out of the elevators, but it was not an issue.”
 of 5 bubbles LaulauSF, 29 Nov 2016 | Read review
“If you have another options in the city for this price range, take them.”
  • Dirty lavette
 of 5 bubbles joaop751, 1 Nov 2016 | Read review
“Truy the executive floor”
 of 5 bubbles CeesF, 22 Oct 2016 | Read review
“Dont stay here”
 of 5 bubbles liamp225, 14 Oct 2016 | Read review
“City views in a quiet location.”
  • Bathroom
  • Bedroom
  • Bedroom 1
 of 5 bubbles jbuckley43, 8 Oct 2016 | Read review
5 of 5
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