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Sheraton Brussels Hotel

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Sheraton Brussels Hotel
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1,946 Reviews from our TripAdvisor Community

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Showing 1,242: English reviews
Reviewed yesterday NEW

Brussels is a magical city to visit especially at Christmas time and the Sheraton should add to your enjoyment. Very conveniently placed in the centre of the city and it is near to the renown Christmas markets. For a luxury hotel in a capital city we found the hotel competitively priced. The bedrooms offered all that was needed and while...

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Helpful?
Thank Richard W
Europe
Reviewed yesterday NEW

The hotel is decorated in a terrible old fasion style. Needs in all ways renovation (both the rooms, the conference rooms and the swimming pool is a joke) but the staff is lovely. Food and conference facilities flexibel and supportive. We were very pleased with the support we experienced from the conference support team. However, this pleasure was destroyed by...

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Helpful?
Thank JAEMH
Newcastle upon Tyne, United Kingdom
Reviewed 2 days ago NEW

First off, this was my first time working away and being on my own it was an experience to say the least. I had to pay 250 euros at the begining of my stay, 50 each night which was told it would be refunded to me in cash when I left (today) whereas the gentleman today said it would be...

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Thank Brooke W
Reviewed 2 days ago NEWvia mobile

We stayed here for 2 nights looking forward to a luxurious stay. When we checked in, the girl at reception couldn't even manage a welcoming smile. No small talk was made either, she didn't seem suited to the job at all. Our room was huge with 2 double beds and a fantastic view. Unfortunately, despite the spacious room, the tea...

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Thank Lynne K
Reviewed 3 days ago NEW

This year in March I did a visit to Brussels and was a pleasure to stay at Sheraton Hotel, the room was perfect, nice and tidy, the services was great and on the last day I enjoyed the swimming pool. I'll come back with pleasure. Crisitian

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Thank Constantiniu C
Reviewed 5 days ago NEW

We didn't stay but went to a dinner. It was dated but where we had our meal there were marvellous views. The meal was OK could have been hotter the staff were great but there could have been more of them they did their best. It is well positioned near the main shopping area.

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Helpful?
Thank Gerrydes1
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, Gerrydes1, for your nice review following your dinner from the 30th floor and we look forward to welcoming you for another dinner, a stay or a relax moment at the Horizon Club with our roof pool or at The Health Studio for a massage/beauty treatment. Warm regards, Marie-Anne Paolillo Executive Assistant

Reviewed 1 week ago

Due to a missed connection flight I could check in this hotel on costs of the airline company. Very friendly hotel staff and very practical for business purposes. 24 hours gym was very clean and with modern equipment. Beer at the bar very good and also reasonable prices.

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Helpful?
Thank David. M
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, David. M, for your nice comment and we look forward to welcoming you for another easy stay! Warm regards, Marie-Anne Paolillo Executive Assistant

Sweden
Reviewed 2 weeks ago

For long that you felt you where a welcomed Platinum member, super service at check in, good explanation fro the facilities and also a upgrade to a svit, very nice, the Hotel is not super modern but good service compensate for this, i will be back even if i dont get a svit...

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Helpful?
Thank JHE
maripao, Executive Assisstant at Sheraton Brussels Hotel, responded to this review

Thank you, JHE, for your very nice comment. We are happy that you enjoy your recent stay and the upgraded room. All the team looks forward to welcoming you back very soon and very often. Warm regards, Marie-Anne Paolillo Executive Assistant

London
Reviewed 2 weeks ago

Once upon a time this was a swanky Sheraton in a top Brussels location, handy for just about everything. It still has the advantage of location but it desperately needs renovating and updating. We all expect electric sockets at the desk and by the bedside. My room had neither. We all expect decent free wifi. It has a wifi whisper...

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Helpful?
Thank sibeliusLondon
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello sibeliusLondon, Thank you for taking the time to leave your review on this website. Please be assured that we have taken note of your different remarks especially the lack of plugs in the room. We do apologize for any inconvenience this may have caused you. You probably read that we are still continuing the lengthy discussions with our owning-company...

La Caleta, Spain
Reviewed 3 weeks ago

I have stayed in the hotel some years ago and already at this time it was in need of renovation. Meanwhile, it is completely outdated but still requires prices that can compete with new hotels in town. Here are my negative points: The décor is very dark and for instance the bathrooms with small orange and blue tiles look like...

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Helpful?
Thank adelyne2016
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello adelyne2016, Thank you for coming back after some years ago. Please be assured that we have taken note of your remarks concerning the need of renovations. We do apologize for any inconvenience this may have caused you. You probably read that we are still continuing the lengthy discussions with our owning-company on the plans for an overall renovation of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Brussels Hotel

Address: Place Charles Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: RM428 - RM913 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brussels Hotel 4*
Number of rooms: 511
Reservation Options:
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Also Known As:
Sheraton Brussels Hotel Saint-Josse-Ten-Noode
Brussels Sheraton
Hotel Style:
#5 Luxury Hotel in Saint-Josse-ten-Noode
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Brussels Hotel staff and other travellers.
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Questions? Get answers from Sheraton Brussels Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on the front overlooking the square and Christmas lights would be ideal”
 of 5 bubbles O1634YZrichardw, 9 Dec 2016 | Read review
“A good city center hotel”
 of 5 bubbles constantiniuc, 7 Dec 2016 | Read review
“Choose the Club floor”
 of 5 bubbles sibeliusLondon, 23 Nov 2016 | Read review
“Get a Club Room. It wasn't that expensive.”
 of 5 bubbles Gaffeur, 11 Nov 2016 | Read review
“Higher the better its in a city you will get street noise”
 of 5 bubbles tshep0071, 8 Nov 2016 | Read review
5 of 5
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