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Hilton Brussels City

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Hilton Brussels City
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2,154 Reviews from our TripAdvisor Community

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Showing 1,550: English reviews
London, United Kingdom
Reviewed 1 June 2014

Granted, the Hilton Brussels City has "only" 4 stars, but at least one of those should be deducted. Although a Hilton Diamond Card holder, I was allocated a poky room, in need of refurbishing, and with a most uncomfortable bed. I arrived late, around midnight, so had no energy to return to the reception to ask for a better room....

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Helpful?
Thank ChrisJH1949
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on tripadvisor. We regret to read that your stay did not meet up to your expectations. Please note that we offer range of guest rooms which vary in also size from Classic to Deluxe and Suites. Rest assured that we do our utmost to grant room type upgrades...

New York City, New York
Reviewed 29 May 2014

Notified the hotel that I was coming early and needed a super early morning check in and no problem. The front desk staff was not only very professional but friendly. My room was small compared to US standards but was nice enough room for one person. The morning breakfast spread was of good quality and varied enough. Dined in the...

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Helpful?
Thank Barranquillajohn
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on tripadvisor. We are very pleased to read you enjoyed your stay with us and glad the reception team was able to accommodate you directly on your early arrival. With great pleasure I will share your nice comments concerning the team. Thank you for having chosen the Hilton...

Oslo
Reviewed 29 May 2014

stayed for a night on business. The location is far from being the best in Brussels, indeed there is a lot of construction around. Keep in mind that the main square and galleries are within 10 minute walk. However, that could be the only downside to otherwise great hotel. Staff was very friendly and helpful; check in/out flawless, and bartenders...

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Helpful?
Thank A_Norski_Rus
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review. We are glad to read you enjoyed your stay with us and especially appreciated our staff's efforts. We are very pleased you noted our lighting system in our guest rooms. Indeed I believe myself and all readers can relate to your comment! Thank you for having chosen the Hilton Brussels City and we...

Sussex
Reviewed 28 May 2014

I normally stay in the Novotel off Grand Place (which is very nice), however for a change I decided to stay at the Hilton, apart from the slightly shorter transfer time from the airport, that's where the upsides end. My room was perfectly pleasant, but my key wouldn't work in the lift, so I had to ask for replacement keys...

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Helpful?
Thank Simon H
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We are glad to read that you overall enjoyed your stay with us and thank you for your nice comments on our restaurant staff. Indeed works continue in the square in front of the hotel and will be reaching their final phases hopefully by the end...

Tampa, Florida
Reviewed 26 May 2014

This was not your typical big city Hilton. The public areas were small but nicely appointed. Wifi in the public areas was free. We found the staff to be friendly and helpful. It rained every day we were there and the staff was very good about offering umbrellas to us and the other guests heading out for the day. We...

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Helpful?
Thank TPAtrvlgirl
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on tripadvisor. We are glad your enjoyed your stay with us and thank you for your comments concerning our staff. We regret we were unable to upgrade your room to one of our king deluxe rooms on this visit and sincerely hope, should we have the pleasure of...

San Antonio, TX
Reviewed 25 May 2014

Stayed here for a third time and was again pleased with the hotel. It is conveniently located near the Noord station and walking distance to the center of town. Checkin went fine, the room was small but typical for this hotel. Room service was a little inconsistent, but good. Wifi worked well. Rooms were quiet and beds were comfortable. A...

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Helpful?
Thank BeakerTX
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review and for your loyalty towards our property! We are glad to read you have been enjoying your stays with us and that you had the opportunity to join us for the HHonors guests reception that we hold every Wednesday evening. We sincerely hope to have the pleasure of welcoming you back once again...

Vale of Glamorgan, United Kingdom
Reviewed 24 May 2014

Hotels in Brussels seem to think they can get away with anything on the basis that a) their guests are connected to the European Commission so don't quibble about the cost or b) they are only staying for one night so not likely to complain. The Hilton city hotel certainly seems to think this way - how else to explain...

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Helpful?
Thank MercuryWales
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on tripadvisor. We sincerely regret to read that your stay did not meet with your expectations. During the month of May the city of Brussels has had many peak nights which indeed made it more challenging for our guests to receive more favorable rate which are, for instance,...

New York City, New York
Reviewed 24 May 2014 via mobile

This whole experience was disappointing - from the service to the facilities. It has really marred the way I view Hilton overall, but it wasn't the worst or anything. Just not what you would expect from this brand at this price. The location is great - very close to The north and Central train stations, 12 mins away from south/midi....

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Helpful?
Thank Neishababee
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We sincerely regret to read that your stay did not meet up to your expectations. All of our guests feedback is of true importance to us and please rest assured that all of your comments have been shared with team to pin point the specific areas...

Nashville
Reviewed 23 May 2014

After being booked into a terrible hotel across the square, we sought asylum from the Hilton. Overall, everything was excellent. Yes it was.pricey for what it was - a very small room, but it was clean, had excellent servuce, and was everything else that you would expect from a Hilton. Do yourself a favor, don't complain about the price or...

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Helpful?
Thank zsazsa17
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on tripadvisor! We sincerely appreciate you fully enjoyed your stay with us and that your selection towards our Brand versus another hotel in the area fully met your expectations. Thank you for your great comments concerning our service level and the cleanliness of the hotel. Sincerely hope to have the pleasure in welcoming...

London
Reviewed 23 May 2014

I stayed in this hotel for 1 night as part of a business trip. I thought the hotel was well located just near the Rogier metro stop which is on the line direct from the Eurostar station. It is also only about 10 to 15 mins walk to the Grand Platz and less than that to a number of restaurants....

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Helpful?
Thank Johnboyholidaykid
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on tripadvisor! We are glad to read you fully enjoyed your stay with us and especially your breakfast experience and our Bien Belge Living Lounge. Indeed we next to a metro station and walking distance to the North Train Station making it very comfortable to reach our property....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Highlights•Situated in the heart of Brussels near the Rue Neuve shopping district•A few minutes’ walk from Brussels Gare du Nord station•Close to World Trade Center and popular attractions including Grand Place City Square•Wireless internet access, business center and Scandinavian Wellness and Health Club •Bien Belge Living Lounge restaurant and bar serving Belgian specialties, fine wine and beerSituated in the center of downtown Brussels, within yards of Gare du Nord station and in close proximity to the Rue Neuve shopping district and the World Trade Center, the Hilton Brussels City hotel is the ideal place to stay when you are visiting Belgium’s capital. All the facilities are in place to allow you to remain productive during your stay. With wireless internet access, a business center and a range of meeting rooms you will be able to work with the minimum of hassle.After a busy day in Brussels or a long journey, you can relax and rejuvenate in the Scandinavian Wellness and Health Club and sample the delicious Flemish cuisine on offer in the Bien Belge Living Lounge restaurant and bar. Offering responsive service and stylish contemporary comfort in an enviable location, this Brussels hotel has everything you need to make the most of your stay in one of Europe’s most vibrant cities.Local Attractions •Stroll to Brussels’ famous Grand Place, the center of the Old City’s pavement café culture•Stop in at Marcolini’s Chocolatiers and buy some handmade Belgian chocolates to take home•Experience world class shops located on the Rue Neuve •Visit the Delerium Café•View one of the world’s finest collections of pre-modern art at the Musée d’Art Ancien ... more   less 

Additional Information about Hilton Brussels City

Address: Place Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: RM373 - RM920 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Brussels City 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Hilton Brussels City Hotel Saint-Josse-Ten-Noode
Brussels Hilton
Hilton Brussels City Saint-Josse-Ten-Noode
Hotel Style:
#4 Romantic Hotel in Saint-Josse-ten-Noode
#4 Luxury Hotel in Saint-Josse-ten-Noode
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Brussels City staff and other travellers.
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Philadelphia, Pennsylvania
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Philadelphia, Pennsylvania
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Questions? Get answers from Hilton Brussels City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you check for backside (view on the garden)”
 of 5 bubbles MrTripAroundTheWorld, 16 Feb 2017 | Read review
“Always ask for snacks with your drink and try the sauna it was empty most of the time”
 of 5 bubbles billl187, 5 Feb 2017 | Read review
“The rooms in the front of the hotel on the Place are larger but may cost a little more,”
 of 5 bubbles isr312, 21 Jan 2017 | Read review
“If you don't like stairs, ask for a room near the elevators but remember, there are still stairs to the elevators.”
 of 5 bubbles ntflady, 12 Jan 2017 | Read review
“Choose another hotel”
 of 5 bubbles savannahfalls, 6 Jan 2017 | Read review
5 of 5