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Sugar Ridge Resort

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Traveller (1117)
Room & Suite (423)
Pool & Beach (303)
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Overview
  • Excellent52%
  • Very good32%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“aveda spa”(89 reviews)
“infinity pool”(157 reviews)
“shuttle service”(49 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,172)
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1,131 results
Traveller rating
562
372
119
48
30
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LanguageEnglish
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562
372
119
48
30
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1 - 5 of 1,131 reviews
Reviewed 3 days ago via mobile

We were treated wonderful by everyone. Our room was wonderful. The hotel was clean and the food was excellent ! We got shuttled to the beaches. And all around the hotel property. All the staff made themselves available if needed. Beautiful grounds !

Thank Caren Q
Response from Annie M, Public Relations Manager at Sugar Ridge ResortResponded 2 days ago

Lovely to read you had a wonderful time with us and you were treated well. Please don't wait too long before coming back to see us again.

Reviewed 4 days ago via mobile

We had an incredible time at Sugar Ridge! The staff was friendly, always greeting us promptly and with a smile. The property/rooms were clean, quiet and well-appointed. Food was yummy (we loved the grilled ham & cheese with fries at the pool bar)...and the rum...More

Thank iugirl89
Response from Annie M, Public Relations Manager at Sugar Ridge ResortResponded 2 days ago

Thank for your review. Glad to hear you enjoyed the food staff and Aren't the rum punches amazing! We would love to see you all again soon....dont forget to let us know when you are going and well do our best to get you into...More

Reviewed 1 week ago

We only visited Sugar Ridge. We dined there three times for breakfast & one time for dinner at Carmichael's. We also rented a car from their facility. The entire staff was more than friendly. The food was the best quality we found around Jolly Harbour....More

Thank Joe D
Response from Annie M, Public Relations Manager at Sugar Ridge ResortResponded 6 days ago

We are so pleased to hear you had a great experience when coming to dine and rent a car. Our staff try very hard to make everyone feel at home . Please come and see us all again soon and maybe next time stay with...More

Reviewed 1 week ago

The rooms were nice and clean. The view we had from our room was nice. We did request a room with a plunge pool but one was not available when we were checking in and the one that was just becoming available didn't have a...More

1  Thank howie D
Response from Annie M, Public Relations Manager at Sugar Ridge ResortResponded 1 week ago

Firstly, Thankyou for your comments and pleased to read you enjoyed your room. We regret any confusion over your bill and that you found our staff to be unhelpful. If you look carefully at your paper receipts the totals are printed in both US and...More

Reviewed 2 weeks ago

We were greeted with a lovely rum punch and a friendly smile from reception. We were shown to our room within minutes. We did have 47 steps to climb to our room. We were a little disappointed at the size as we thought being a...More

1  Thank Debbie L
Response from Annie M, Public Relations Manager at Sugar Ridge ResortResponded 2 days ago

Thank you Debbie for taking the time to write a constructive review of our hotel , we take them all very seriously and we will make sure we pass along all of your comments both good and bad. We are all working on doing better...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$239 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$239 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (1117)
Room & Suite (423)
Pool & Beach (303)
Dining (145)
Amenities (56)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Charlieandloz
26 April 2018|
AnswerShow all 2 answers
Response from Annie M | Property representative |
There is a 10% service charge ( so no need to tip any further- this is divided up amongst staff) and a government imposed tax of 12.5%( nothing we can do about that and hotels on island have to charge same). Hope this helps.
1
Vote
nidiasophia
18 April 2018|
AnswerShow all 7 answers
Response from jewel6516 | Reviewed this property |
We also had the breakfast only option. We stocked up on snacks, etc. at the Epicurean Grocery store in Jolly Harbor and just ate dinner out. the restaurant at the hotel is pretty good (the one on the main area). We had a... More
1
Vote
nidiasophia
18 April 2018|
AnswerShow all 2 answers
Response from Greg R | Reviewed this property |
Rooms with a view have a higher price. I also believe the room numbers are higher. if you ask for a room that overlooks the pool, you'll also have a view of the harbor.
1
Vote
Room Tips
"Some of the rooms have an obstructed view. Be sure to ask."
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"If you have a disability, this resort may be inaccessible to you."
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"Choose a room up near the reception should you wish to get a nice view from your room."
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"Ask for a room at the top of the resort, next to Carmichaels! You will pay a bit more but well worth it!"
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