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Sugar Ridge

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960 Reviews from our TripAdvisor Community

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Showing 926: English reviews
Denver, Colorado
Reviewed 4 weeks ago

All of the staff at Sugar Ridge was very friendly and always called us by or first name. I fell on the third day there and the staff was truly awesome and the general manger check on me everyday. On our last night at Sugar Ridge they had the staff Christmas Party at which they invited all of the guess...

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Thank keithashby
McDonough, Georgia
Reviewed 4 weeks ago

Beautiful property, and the customer service was excellent everyone there was very friendly and helpful especially carleen and marlon! They also have free shuttle service to the beachs. We will be back soon this time for a longer stay.

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Thank llfranjr
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We’re appreciative that you stayed with Sugar Ridge on your first trip to Antigua! We’re glad you love the island’s beaches, as we have 365 of them – one for every day of the year. We will pass along your kind words to Carleen and Marlon and we hope to see you back here again soon.

Houston, Texas
Reviewed 5 weeks ago

I had such a great stay at Sugar Ridge! I stayed for 15 nights and felt like I was waited on hand and foot. They met my every need and expectation. Food was great in both restaurants, rooms were comfortable, grounds and decor were both very nice to look at. What made this hotel stand out was the caring staff!...

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Thank lsm_sands
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We feel very humbled that you chose to stay a significant length of time with us and we couldn’t’ be happier to hear that you “can’t wait” to come back! We agree that beyond the beautiful setting, the lovely designed rooms, delicious food and convenient amenities, there must be caring, attentive and professional people that all participate in delivering an...

Houghton Le Spring
Reviewed 20 December 2016 via mobile

We experienced the hotel at a relatively quiet time of year being the beginning of September but there were plenty of helpful and attentive staff on hand to make sure we enjoyed our stay. The rooms were well located and the food in both restaurants was very high quality. Really helpful being a few minutes shuttle ride from the beach...

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Thank DaveHUK
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Let us thank you for staying with us during your trip to Antigua and its great to hear that everything went smoothly for you. We’ll be sure to pass along your complements to our chef as they take great pride in offering up delicious, fresh creations. And our team is as efficient as they are friendly, so thank you for...

Great Dunmow, England, United Kingdom
Reviewed 19 December 2016

Wonderful holiday at sugar ridge, very relaxing environment, found all the staff to be friendly and helpful. Even though not on the beach the shuttle gives you the opportunity to get to and from the beach with ease. If you are into Yoga, the classes are a must, the instructor is excellent.

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Thank Selina T
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for staying with us Sugar Ridge – it’s appreciated! We do have what it takes to really relax your mind and body. Whether it’s trips to nearby beaches, great pools, a workout room or yoga classes we’ve got you covered. Please do visit us again.

San Francisco, California
Reviewed 19 December 2016

Sugar Ridge is a beautiful resort set on the hillside with spectacular views of Jolly Harbor from an infinity pool and fine dining restaurant (Carmichael's). The Sugar Club near the entrance to the resort offered excellent meals with fun live music on most evenings and a fantastic bar. Flexible (and free) shuttle rides transported guests to two spectacular beaches throughout...

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Thank aglencer
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We certainly are pleased to hear that there was so much about your Sugar Ridge stay that you enjoyed! Our team does work hard to make sure all the necessary pieces come together to ensure a great guest experience. We’ll be sure to pass along your kind words, and we do hope you’ll be able to visit us again.

Letchworth, United Kingdom
Reviewed 18 December 2016

Everything about our stay in the hotel was great. The staff were all very polite and helpful. The only thing we weren't all that happy about was the steps up to the bedrooms were poorly lit at night and in some place there were no railings to hold on to. We felt this was a bit dangerous especially when it...

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Thank Y4303RCjohnl
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

It’s rewarding to hear that “everything” about your stay was great! Our team are all very authentic in their caring attitude and we appreciate you mentioning it made a difference in your stay. Just to clarify, we do have a shuttle option to get to rooms that are higher up, and we're always happy to assist. We do hope you’ll...

Frisco, Texas
Reviewed 18 December 2016

We came to Sugar Ridge as part of the Aveda Pure Privilege Rewards program, not knowing what to expect. It was fabulous--excellent spa, wonderful rooms with fabulous balcony views, great restaurants on site, easy access to beaches and golf, and especially the friendly, courteous and enthusiastic staff. We thoroughly enjoyed our time there!

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Thank dkw1213
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Well we thank you for selecting to come here. Hopefully you had some time to visit our website, it gives you a very thorough look at exactly what you can expect. In fact, we’ll be re-launching a new version of our website soon, so let us know what you think. We’re flattered to hear about our friendly and efficient team...

Upton Snodsbury, United Kingdom
Reviewed 18 December 2016

Some aspects of our room were tired - the plunge pool wasn't clean and tiles were missing - also the mattress on the sunbed was threadbare - small details which sop me rating a full 5 because staff were friendly and efficient, the resort is generally well kept and well managed and we had a great time for four days...

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Thank K7172ZQmarkb
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We certainly hope you notified our front desk when you noticed something was amiss – we do apologize if there was. A team member will look into any issues in your room, and we will always make it right. Thank you for the kind words about our team members and we hope to see you again someday.

Ypsilanti, Michigan
Reviewed 17 December 2016

Sugar Ridge was a beautiful resort. The people were very accommodating and helpful. We stayed in one of the top villas by the resturant Carmichaels and the infinity pool. The view was absolutely stunning. We did two couples massages at the spa which were very relaxing. We loved Antigua over all the places we have been in the Carribbean. We...

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Thank dbanf
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We’re so happy you stayed with Sugar Ridge on your recent trip to Antigua. It truly is a magical place, with amazing topography, beaches and of course the people. We have a terrific team, whether in our restaurant, our spa or our front desk, that display authentic Antiguan warmth and gratitude for visiting. We hope you’ll come back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Room Service
  • Breakfast included
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Antigua’s newest boutique hotel nestles in a sugar cane-bordered natural hillside with stunning views of the surrounding landscape and the turquoise Caribbean Sea. Designed in contemporary colonial style, rooms have private large verandas, plunge pool and full amenities. An Aveda™ spa provides the latest in holistic therapies; a gym, 3 swimming pools, trendy Sugar Club bar/restaurant and the more formal Carmichael’s, make Sugar Ridge the place to be. ... more   less 

Additional Information about Sugar Ridge

Address: PO Box 153, Jolly Harbour, Antigua
Region: Caribbean > Antigua and Barbuda > Antigua > Saint Mary Parish > Jolly Harbour
Price Range: RM939 - RM2,434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Ridge 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sugar Ridge Hotel Jolly Harbour
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Ridge staff and other travellers.
43 questions
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Questions? Get answers from Sugar Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you struggle to climb steps ask for a lower room”
 of 5 bubbles robbiew117, 17 Jan 2017 | Read review
“Room on the south side and also in the upper number i.e. 47, 49, 52 etc.”
 of 5 bubbles keithashby, 22 Dec 2016 | Read review
“rooms farther away from the Sugar Club are quieter”
 of 5 bubbles aglencer, 18 Dec 2016 | Read review
“Choose the biggest room you can afford!”
  • Cute kittens having their milk!
 of 5 bubbles Martyjojo, 10 Dec 2016 | Read review
“Rooms overlooking reception and the sea have the best views.”
 of 5 bubbles lauramK7946TL, 29 Nov 2016 | Read review
5 of 5
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