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Sugar Ridge

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930 Reviews from our TripAdvisor Community

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Showing 897: English reviews
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

We spent a week at sugar ridge in November. Rooms, pool areas, charmicheals restaurant are all good and what you would expect for hotel of this price. The roof top pool is lovely for sunset and a nice vibe on Sundays with a DJ. The pina coladas are very good too! Breakfast was poor, unlike anything I have ever experienced... More 

Helpful?
2 Thank john h
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Absolutely FANTASTIC from beginning to end! Lovely location, remarkable guest service, delightful accommodations, delicious cuisine, incredibly relaxing spa and best professional staff. Have to return again soon!

Helpful?
1 Thank Gail D
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

It’s surprising how many wonderful compliments can be put into a review and we thank you and acknowledge every one! As you’ve seen it takes a lot of skilled team members to deliver great service in each of their designated areas for a complete guest experience, and we’re happy to see so many of those members made a lasting impression.... More 

Toronto, Canada
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 weeks ago

This Resort did not live up to the hype. The view is good from some accommodations but not from all. I was disappointed with the size of the pool in relation to the size of the resort. The view from Carmichael's, the fine dining restaurant is fantastic, but overall, it needs a good overhaul and a good scrubbing. There was... More 

Helpful?
Thank EthelDavey
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago via mobile

Fantastic hotel with excellent service and staff. Amazing views and 3 swimming pools. The breakfast is absolutely outstanding. Would definitely recommend and stay again. The staff are so friendly and welcoming. Thank you for making out first time to Antigua so special.

Helpful?
1 Thank Marianna_m1985
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you so much for your kind words about Sugar Ridge! Our guests do indeed love the plunge pools in their rooms, but really enjoy spending time in and around our public pools with their amazing views. Our chef will be very pleased to hear you loved the breakfast - a perfect way to start the day on beautiful Antigua!... More 

Louisville
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Staying at 2 different places in Antigua, we were a bit disappointed. We went for the Aveda Pure Privilege Trip. Summary: ROOM - average - a bit dated - need shuttle for every move since on steep hills PROPERTY - dining area & Lobby nice (Sugar Club) but food average at best STAFF - very courteous and professional DINING -... More 

Helpful?
Thank 677michaelz
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for your recent stay at Sugar Ridge. We’re surprised to hear our resort did not meet your expectations. Your comments are quite different than what we normally receive from our guests who typically find the food in our restaurants delicious, and our rooms luxurious and immaculately kept. We do have a unique location that offers breathtaking vistas of... More 

Oxford, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We spent the first week of our honeymoon in Antigua at Sugar Ridge and are so pleased our travel agent recommended this hotel. We were greeted with a cocktail and cold flannel, taken to our beautiful suite which had been decorated with flowers and a bottle of bubbles on ice was waiting for us. We were also given a free... More 

Helpful?
1 Thank SenoritaLucia
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We want to thank you for celebrating your honeymoon at Sugar Ridge – we’re honored! As you experienced, Sugar Ridge is a honeymooner’s paradise. Delicious food, lovingly prepared, magnificent sunsets, breathtaking vistas, and beautifully decorated and comfortable rooms. Add to it our relaxing and rejuvenating spa to work out any kinks you might encounter swimming in the warm Caribbean or... More 

Tampa, Florida
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 weeks ago

We just returned from a week in Antigua at Sugar Ridge. We are already planning our return visit. We had booked the trip using Aveda points, so we weren't sure what to expect. We were so pleasantly surprised. The hotel was lovely. Our room, upon arrival, was adorned with red hibiscus flowers throughout. The friendly staff could not have been... More 

Helpful?
Thank Vikki W
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We are so pleased to read that you loved your stay at Sugar Ridge! Thank you for acknowledging some of the members of our team here by name – it truly honors their hard work and commitment to guests like yourselves. We do have a beautiful location, and an exquisite resort and amenities, but it’s our caring group that really... More 

Clifton, New Jersey
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 October 2016 via mobile

The resort is beautiful. Don't spend the extra money on a plunge pool, as we always do and this one was very disappointing. The plunge pool was tiny and there was hardly any water in it. Also our balcony/plunge pool area received no sun. The view was also nothing special, we were overlooking a dock. Instead of the open ocean.... More 

Helpful?
1 Thank Nicole C
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We certainly thank you for your recent stay at Sugar Ridge. Our team truly shines when it comes to customer service and they are constantly receiving high marks from our past guests. So too does our restaurant. We wish we could have heard about your displeasure while on site as we could have had the chef make something more to... More 

Mechanicsburg, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Our stay at Sugar Ridge was made most pleasant by the attentive and gracious staff. They couldn't have been more accommodating. The Aveda spa staff came in an hour early so that we could get our complimentary massages on the day we left! The resort was wonderful too -very relaxing atmosphere, and wonderful food and service at both restaurants.

Helpful?
1 Thank liviroseluci
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

It’s great to hear when all of the components of our resort are so thoroughly enjoyed by our guests, so we thank you for your review! Our team at Sugar Ridge excels at offering personable, attentive service and they wouldn’t’ have it any other way. We will also be sure to pass along your kind words to the Aveda spa... More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 October 2016

We have just returned from this wonderful hotel -where we had 8 days of paradise.......Although we travel extensively this was my first trip to the Carribean- although I always harboured am ambition to go to Antigua.This hotel is built on the side of a hill side overlooking a small lagoon and the Carribean Sea- wonderful turquarse sea and orange sun... More 

Helpful?
2 Thank 990stephenb
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Antigua is definitely a great choice for your first Caribbean vacation, as its people are as warm and inviting as the climate. We feel privileged you picked Sugar Ridge as your destination resort, and we’re very happy you thoroughly enjoyed yourself. We’ll be sure to pass along your kind words to our team members you singled out – it’ll truly... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Room Service
  • Free Breakfast
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Antigua’s newest boutique hotel nestles in a sugar cane-bordered natural hillside with stunning views of the surrounding landscape and the turquoise Caribbean Sea. Designed in contemporary colonial style, rooms have private large verandas, plunge pool and full amenities. An Aveda™ spa provides the latest in holistic therapies; a gym, 3 swimming pools, trendy Sugar Club bar/restaurant and the more formal Carmichael’s, make Sugar Ridge the place to be. ... more   less 

Additional Information about Sugar Ridge

Address: PO Box 153, Jolly Harbour, Antigua
Region: Caribbean > Antigua and Barbuda > Antigua > Saint Mary Parish > Jolly Harbour
Price Range: RM969 - RM2,536 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Ridge 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sugar Ridge Hotel Jolly Harbour
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Ridge staff and other travellers.
39 questions
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Questions? Get answers from Sugar Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking reception and the sea have the best views.”
 of 5 bubbles lauramK7946TL, 29 Nov 2016 | Read review
“Make sure it is close to reception - rooms are located on a very steep hill and getting to even the lower rooms is a trek.”
 of 5 bubbles X3800TImiket, 28 Nov 2016 | Read review
“for accessability lower numbered rooms”
 of 5 bubbles LorraineA415, 28 Nov 2016 | Read review
“An upper room will have the best views but the longest walk from reception.”
 of 5 bubbles joshf627, 25 Nov 2016 | Read review
“All rooms have nice views.”
 of 5 bubbles rodmax, 24 Nov 2016 | Read review
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