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Santa Marina Hotel

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Santa Marina Hotel
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525 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Cluj-Napoca, Romania
Reviewed 11 January 2017

We have booked since February the holiday to Agios Nikolaos in September. When we have arrived there, we couldn't believe: the room was very small - actually an 1 (or maximum 2) person room improvised in a 3-person room, the staff unfriendly, the food kind of poor and repetetive - actually the hotel doesn't worth its star-rating by far. And...

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Thank Carpaticus
Reviewed 19 December 2016

What You see: Ooooh it's fine. Clean, near to the beach but... They didn't answer my e-mail about the room. I wanted in new part of the hotel and I get in old. They really should renovate this part of the hotel because it's not like 3* but like 2* and it's very bad 2... Staff very friendly what's big...

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1Thank Paulina Ś
Reviewed 6 November 2016 via mobile

Four of us stayed here for a week.. hotel is clean and well maintained.. the food was varied and normally very nice... staff friendly and helpful.. the pool is quite small but the beach is literally a minute walk.. It's very well situated and I would definitely stay here again.

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Thank ronniexx31
Portsmouth, United Kingdom
Reviewed 27 October 2016

Good all round hotel good food and pleasant staff always on top of there job.Rooms were clean although not huge but big enough.Room maids always pleasant and helpful.The hotel was in a very good position for the beach harbour and shops and plenty of night life.

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Thank coop531
hamilton scotland
Reviewed 26 October 2016

Just back from this hotel,it's a bit dated,and rooms could be brighter. 1)Bed in room like sleeping on a slab,carpet looking tired,and bath hasn't been cleaned for god knows how long.On a plus side there's plenty of drawers to put small clothes in,but very few coat hangers for trousers shirts & dresses . 2)Food,this is the 1st time i have...

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1Thank theateam43
Reviewed 20 October 2016

I stayed at this hotel for 2 weekends and have nothing bad to say actually.It is located near the lake of Agios Nikolaos, the staff was very gentle and at your assistance around the clock. The food was really nice with a lot of options and the cocktails of the bar were fantastik. I highly recommend this hotel especially for...

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1Thank Stelios K
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you again...

Luton, United Kingdom
Reviewed 18 October 2016

This hotel is right next to the Marina, close to various beaches, to the lake, local bars and restaurants, great location. For the money we paid for our 1 week AI vacation we received everything we expected and more. The hotel itself is average, we were in the Apollo wing, which is a little further from the main building, but...

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Thank Ágnes F
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you again...

Reviewed 10 October 2016 via mobile

I was there for 10 days with my family,the hotel was good and in the town,very carefull,the rooms was cleaning every day ,we spend 10 amazing days,we want to say big thank you to flavio and andreas,they was always happy and very very friendly,thank you for everything guys see you soon!!!!

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Thank Costantinos R
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you again...

Tattershall
Reviewed 9 October 2016 via mobile

This was our second trip to the Santa Marina this year and it did not disappoint. We stayed in the main building on our first visit and the annex this time... there really wasn't much difference. The cleaning staff were fantastic!! Our room was magically cleaned and tidied everyday. We had a couple of maintenance issues shower not staying up...

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Thank Marie1808
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed again your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you...

Reviewed 7 October 2016

Hello, our experience in this hotel was the best, the top. Thanks to Petros,Andreas and Flavio for treated us like we was their best friends! The hotel is good, the pool too and also the rooms :) U should visit this place !

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Thank Cristian L
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
SANTA MARINA HOTEL, 3* superior , is situated in Agios Nikolaos of Crete, one of the most popular and prettiest resorts in Greece. Convenient for demanding business and leisure travelers. Located at a privileged position in the center of the city, only 600m away from the beautiful lake of Agios Nikolaos and only 50m from a sandy beach. The hotel consists of 198 rooms in 2 buildings The main building consists of 126 elegant rooms, fully equipped to meet the needs of the most demanding customers. Each room is furnished with a private bathroom, 110/220 volts for razors, balcony, hairdryer, A/C centrally controlled, direct dial telephone, mini fridge, music channel and satellite TV. All rooms have free cable internet connection. In the lobby there is free WI-FI. Non smoking rooms can be provided upon request. The second building, of 72 rooms, is 40 m away from the main building, opposite of the hotel , has same facilities but also individual A/C, free WI-FI, sat. TV 32", safe in the room, café-bar, and recently renovated modern rooms. All services(reception, meals, swimming pool, main bar) are provided in the main hotel building SANTA MARINA HOTEL also has a warm and elegant lobby-bar, beautiful outdoor bar, indoor & outdoor main restaurant surrounded with plants and trees, TV corner, reception lounge, safe deposit boxes at the reception (charged), internet corner (charged), playroom with various games and billiard, elevator, swimming pool and a sun terrace with sun-beds (FOC) ... more   less 

Additional Information about Santa Marina Hotel

Address: 4 Kapetanaki Roussou, Agios Nikolaos, Crete 721 00, Greece
Region: Greece > Crete > Lasithi Prefecture > Agios Nikolaos
Price Range: RM142 - RM1,173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santa Marina Hotel 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Santa Marina Agios Nikolaos
Santa Marina Hotel Crete
Santa Marina Hotel Agios Nikolaos, Crete
Hotel Style:
#7 Spa Hotel in Agios Nikolaos
#9 On the Beach Hotel in Agios Nikolaos
#18 Family Hotel in Agios Nikolaos
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Questions & Answers

Here's what travellers have asked, with answers from Santa Marina Hotel staff and other travellers.
25 questions
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Questions? Get answers from Santa Marina Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The single tip I can give you is to choose (if you are able to) a room in the main building - the minimum confort”
  • View from room...
  • This is how the 3rd bed from the room looks like - you can't sleep on it because of the back pai
  • The sink mask, made from cast
  • The
  • The ceiling of the bathroom
  • The shower curtain
  • This is how the 3rd bed from the room looks like - you can't sleep on it because of the back pai
  • The ceiling of the bathroom, photographed through planks
 of 5 bubbles Carpaticus, 10 Jan 2017 | Read review
“choose a room overlooking the garden and pool, not on the street”
 of 5 bubbles 60andjelkam, 23 Sep 2016 | Read review
“Stay at another hotel!”
  • Bathroom door was cut so that the door could be shut
  • damaged electricity card slot
  • electricity card slot broken and too close to the door, obvious break-in signs
 of 5 bubbles roxng, 31 Aug 2016 | Read review
“Hotel has old and a new building across the street. We were in old part and probably the rooms in the backyard are quieter.”
 of 5 bubbles Lex7305, 23 Aug 2016 | Read review
“ask for a inner courtyard room to avoid street noise”
 of 5 bubbles marianrozorea, 7 Aug 2016 | Read review
5 of 5