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Civitel Akali Hotel

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Traveller (55)
Room & Suite (38)
Dining (7)
Overview
  • Excellent28%
  • Very good44%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“older rooms”(3 reviews)
“old town”(25 reviews)
“nice hotel”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (213)
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123 results
Traveller rating
30
54
17
11
11
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LanguageEnglish
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30
54
17
11
11
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All reviewsolder roomsold townnice hotelswimming poolearly julygreek coffeedakoslocal delicaciesmin walkbreakfast buffetthe main bus stationgood sizespent a weekbusy roadbars and restaurantsgreececonference
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1 - 5 of 123 reviews
Reviewed 3 weeks ago via mobile

Breakfast was fine , There was girl at the reception that was kind , the other one was kinda arrogant , I’ve spoken with her about the cold water shower , she lied to me that the technician visited and said everything is all right,...More

1  Thank Tamir U
Reviewed 7 February 2018

The reception staff was very friendly. The room a real disappointment (very old bathroom and furniture dated, poor acoustic insulation). The breakfast is good with enough variety of food. Overall, the location is reasonable, close to the port of Chania.

Thank emr2004
Reviewed 24 January 2018

Simple room, clean. Very friendly and helpful staff. They helped us set the schedule for our stay in order to see most things in the area and booked many of the excursions. Nice breakfast with local delicacies. Close to the old town, accessible by foot.

Thank Annabella P
Response from annitagian, other at Civitel Akali HotelResponded 26 January 2018

Dear Mrs.Anabella , Thank you for supporting Akali Hotel , we hope we shall have another opportunity to welcome you very soon. We are always at your disposal. With regards, Giannoutsou Annita

Reviewed 4 November 2017

We were given a double room in the second floor, very poorly kept. So much so that we had a cocroach getting out of the bathroom. It was at night and we decided to wait until the morning to tell the reception about it. In...More

Thank Esperanza P
Response from FOTINIChania, General Manager at Civitel Akali HotelResponded 7 November 2017

Thank you for taking the time to share your review on Tripadvisor following your recent visit with us. It is regretful to see you have rated your overall stay so poorly. Please allow me to mention that we strive to provide first class customer care...More

Reviewed 25 September 2017 via mobile

We stayed with a group of 8 persons. We received an enthusiastic welcome by the hotel receptionist Emily. She explained us all about the hotel and provided great travel tips and restaurants to go to. The rooms are good, but not great. The airco hardly...More

Thank Sander_Yoho
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Free Parking
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Business Centre with Internet Access
Concierge
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$108 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Chania Town
#18 Luxury Hotel in Chania Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$108 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Chania Town
#18 Luxury Hotel in Chania Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (55)
Room & Suite (38)
Dining (7)
Pool & Beach (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
sconhead1
22 May 2017|
Answer
Response from annitagian |
Our hotel has EUROSPORT chanel, Euronews, France 24 , TRT World , CGTN documentaries and news channel. For further information please contact at : reservations@akali-hotel.gr Thank you, Giannoutsou Annita Reservations... More
0
Votes
Lau S
17 July 2016|
AnswerShow all 2 answers
Response from tosbak | Reviewed this property |
From the Akali hotel we spent at Max 10 minutts to walk to the city beach which is called Nea Hora. There is no nead to go by bus to Agia Marina or other places. The Beach at Nea Hora is very nice, but there is not so many... More
0
Votes
Google Translation
jardine_18
23 June 2016|
AnswerShow all 2 answers
Response from tosbak | Reviewed this property |
My wife and myself always walk to any place in Chania city. We have never used taxi, except on occasion where went to see the toomb of Venecelios. We think everything is within walking distanse from the hotel or the bus... More
0
Votes
Google Translation
Room Tips
"Never a room in the second floor. Ask to see the room previously."
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"Ask for a room overlooking the garden. They are a premium but you will have a better view and far less..."
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"Rooms facing pool area are shady in the afternoon"
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"All rooms except a few face a busy road. Rendering the balcony useless"
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