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Hersonissos Hotel

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1 room 2 adults 0 children
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382 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Rotherham, United Kingdom
Reviewed 24 August 2016 via mobile

My partner and I stayed at this hotel from 9-16 August and had an enjoyable stay in Crete. The hotel is well placed for easy access into Hersonissos and we found the food was always tasty and well cooked with meals served at reasonable times. The external pool area and bar were adequate, although this could be improved with the...

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Thank zheath2016
West Midlands, United Kingdom
Reviewed 8 August 2016 via mobile

Clean and roomy accommodation with full air conditioning. Excellent staff, nothing was too much trouble. Superb location, varied choice of food all very tasty. Hotel more suited for couples, groups of mixed age. Pool facilities adequate however could benefit with more loungers. On the whole a very nice hotel.

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2Thank Jeb1010
Ipswich, United Kingdom
Reviewed 23 July 2016

Ok.I agree.The beds a bit firm,some of the furniture could be replaced and some of the food was not always that hot.I was a bit apprehensive on arrival given some of the reviews but I had a fantastic week there.Food was good and the location was superb.It's not a five star hotel but you are not paying for that and...

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5Thank julianoliver
Kingston-upon-Hull, United Kingdom
Reviewed 18 July 2016

My daughter is visiting this hotel tomorrow. After reading some reviews on the rooms I was quite worried. I e-mailed the hotel about my daughters visit as she has been ill and I am quite concerned. In no time at all I received an e-mail back form the manager with an explanation of the adverse reviews and an assurance he...

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Thank stephanie n
Oxford
Reviewed 17 July 2016 via mobile

Hersonissos Hotel is definitely not a 4 star hotel. After arriving we were assigned to a tiny, horrible room with a view over a dump. Even if we were a couple we got 2 separate beds with very uncomfortable mattresses. When we tried to put beds together there was a gap that one of us would constantly fall in. Everything...

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1Thank Hanna L
Alba Iulia, Romania
Reviewed 13 July 2016

I recently had a stay in this hotel. I got a room Double Room Annex, where I had the unpleasant surprise : the room had everything old sink in the room, degraded furniture , refrigerator and bathroom taps rusty ! .I Refused on the grounds that there is room 4-star , receiving the answer: " it is " . I...

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1Thank mcgsm
Reviewed 9 July 2016 via mobile

Please do not be misled by the good reviews on here. We arrived approx. 10 pm and were given some food salad and stale bread. We were then dumped into the annex - no reception, no bar, and a very small pool. The staff are rude and unpleasant- apart from the cleaners- and, if you're all inclusive, you feel like...

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3Thank jonny52112
Tychy, Poland
Reviewed 30 June 2016

Hello, We (me and my fiancee) were in Heronissos Hotel from 19th till 26th of June 2016. Frankly, it was the best hotel that we could choose! The service is really great, all of them smile to you and treat you very kind and polite. In the hotel's restaurant they work so quick, almost you finish your meal and somebody's...

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1Thank kaspermikel
Reviewed 26 June 2016

Me an my partner stayed here on a cheap all inclusive with friends I guess you get what u pay for room was ok basic room clean we had clean towels every day maids clean every day to. Bed was so uncomfortable my bk was killing me thank go it was only 1 week stay restaurant was lovley clean and...

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Thank Anghar
Reviewed 20 June 2016 via mobile

Just left this hotel today and can hardly fault it. I stayed with a friend and we arrived in the early hours. Check in was fast and simple, and a porter took our cases to our room for us. They had kindly left us food in the kitchen for our arrival, and opened up the dining hall so we could...

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4Thank Erin C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Concierge

Additional Information about Hersonissos Hotel

Address: Filonidou Zotou 14, Heraklion, Crete 70014, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: RM152 - RM500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hersonissos Hotel 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hersonissos Hotel Heraklion, Greece - Crete
Hotel Style:
#6 Spa Hotel in Heraklion
#7 On the Beach Hotel in Heraklion
#9 Luxury Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from Hersonissos Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go else where”
A7247MBmichaelo, 2 Sep 2016 | Read review
“Double room (not annex)”
mcgsm, 12 Jul 2016 | Read review
“Pool view is best”
Anghar, 26 Jun 2016 | Read review
“use another hotel”
nikkim944, 25 Sep 2015 | Read review
“just do not go there”
A3193ZSpault, 14 Sep 2015 | Read review
5 of 5