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Galaxy Hotel Iraklio

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Galaxy Hotel Iraklio
Galaxy Hotel Iraklio
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1,573 Reviews from our TripAdvisor Community

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Showing 1,008: English reviews
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Milos, Greece
Reviewed yesterday NEW

FRIENDLY AND SMILING PERSONEL, RICH BREAKFAST WITH FRESH JUISES, individuals portions and nice flavors, quick service, small but gourme restaurant, comfortable rooms, very good value for money. A small issue is the distance from the center.

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Helpful?
Thank dimitristsipras
Agios Nikolaos, Greece
Reviewed 5 days ago NEW

Quick summary of my stay as I rarely write these. Booking was fine and small problem I had with my credit card was ably handled Hotel is very accessible from the main highway and staff quickly took and parked my car. Cost was more than reasonable Hotel is very large and very clean with lovely large swimming pool (though not...

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Helpful?
Thank 107segovia
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear 107segovia, We would like to thank you for taking the time to share with us such a wonderful review regarding your recent experience in the Galaxy hotel! We are very happy to hear that our staff and service met your needs and expectations and we are really glad to read that your stay with us was a memorable one....

Reviewed 1 week ago via mobile

I have stayed many times to this hotel..very good and clean rooms,excellent stuff and fantastic breakfast . I would recommend this hotel for every purpose visiting Heraklion Crete.the prices are also reasonable and the pool on summer time with thE modern Gym area,any time,are also good assets!

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Helpful?
1Thank ΕΥΑΓΓΕΛΟΣ Δ
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear ΕΥΑΓΓΕΛΟΣ Δ, We would like to thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are delighted to hear that we have been part of so many journeys that you've taken. We hope that you will stay with us several times more on your next trips. Our staff are always ready...

Guisborough, United Kingdom
Reviewed 2 weeks ago

Stayed here for almost 3 weeks whilst on business. Check in was quick and efficient however the room was too cramped for a long stay so after 1 night I changed to one of the executive rooms which are more spacious and include a sofa, fridge, tea/coffee making facility, more cupboard space and a balcony. All the staff here were...

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Helpful?
1Thank sparty328
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Sparty328, We would like to thank you for choosing Galaxy hotel Iraklio for your recent stay in Crete and for taking the time to share your experience on tripAdvisor. Although our stylish superior rooms with blissful comfort are able to guarantee a smooth and relaxing stay, we are happy to read that our luxurious and elegant executive rooms matched...

Nelwyn City
Reviewed 4 weeks ago

Stayed here in September, 2016, after arriving in Heraklion with a plan to head westward. Luxury hotel experience at a budget motel price, with excellent service and friendly, outgoing staff. Was intended only as a stopover before heading onto greater things (Balos, Elafonissi), but found myself wanting to stay longer. Highly recommended!

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Helpful?
1Thank Vohnkar R
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Vohnkar R, We would like to thank you for choosing Galaxy hotel for your recent stay in Crete and for taking the time to share your experience in our property. We are thrilled to read that you had an amazing stay which exceeded your expectations. We are also delighted to read that the special treatment you received was able...

Bangkok, Thailand
Reviewed 4 weeks ago

This hotel offers quite good rooms close to the center. While situated a a major road, the noise level is still ok. The rooms are good and tidy, breakfast is ok and the staff is friendly and quity supportive. Good value for money.

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Helpful?
Thank BTS1972
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear BTS1972, Thank you so much for your kind review and for choosing our hotel for your recent stay in Crete. We are extremely happy that you enjoyed your stay with us and looking forward to having you again as a guest in our hotel! Yours sincerely, Nikos Martimianakis - Guest Relations Executive

Reviewed 17 January 2017 via mobile

Me and my fiance stayed here for 6 nights, and were pleasantly surprised at how upscale and luxury this hotel was. The lobby is beautiful, and has a bar/restaurant attached. Staff was friendly and helpful, with great knowledge of the area, and willing to help you get where you want to go. Rooms felt very large with comfortable beds and...

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Helpful?
2Thank jamescastleii
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear jamescastleii, Thank you so much for taking the time to share your recent experience at the Galaxy hotel Iraklio. We love hearing that you enjoyed your stay with us and thank you for recommending our hotel as the first choice for the travelers that visit the island of Crete. We are so happy to hear that you were impressed...

Perth, Australia
Reviewed 10 January 2017

We booked two executive rooms at this hotel. Both had a king sized bed and a sofa bed that could be made up. You could fit 4 people in this room and it wouldn't be too bad. Another option for families would be to book one executive room and one standard rom next to each other, for a little more...

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1Thank electricplum
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Electricplum, We would like to thank you for the warm words you mention on your detailed review on tripAdvisor and for recommending our hotel to other travelers. We are thrilled to read that the executive suites you chose for your very recent stay with us fullfiled the expectation you had when you made your reservation and they were able...

Overland Park, Kansas
Reviewed 3 December 2016

I am from Kansas on winter holiday in Crete. I visited Crete twice this month, and both times I stayed at the Galaxy Hotel. Each time my experience there far surpassed any I have had at any other hotel. The staff was extremely professional, and friendly, from the bell boy Kostas to the restaurant staff. I was especially impressed with...

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2Thank tas292
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Tas292, We would like to thank you for taking the time to share your experience in our establishment. We are delighted to read that the Galaxy hotel Iraklio has fulfilled your expectations. Your loyalty and continued trust in our hotel is much appreciated. It is a common belief the last few years that the island of Crete, not only...

greece
Reviewed 24 November 2016

I have to say that i enjoyed ever bit of my stay. The communication with the booking department was very clear and helpfull. The room was very nice and they offered me a pool view room although i booked a city view room. It was an executive room, with plenty of space. They offered complimentary fruits, cafe and bottled water....

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Helpful?
1Thank Vasilis K
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Vasilis K, We would like to thank you for your positive feedback regarding your very recent stay with us and for recommending our hotel to other people that want to visit the beautiful city of Iraklion. We are pleased our staff assisted you during your stay taking as granted that we are always aiming to providing excellent service to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star Deluxe Galaxy Hotel Iraklio is Heraklion's premier hotel for business and leisure and the top choice for discerning travelers. Modern facilities fully renovated in 2008, and warm, professional service highlight the hotel's steadfast dedication to the magical combination of aesthetics and functionality. Centrally located in downtown Heraklion, the Galaxy is an oasis of contemporary luxury whose services and amenities are second to none.The Galaxy Hotel Iraklio's 127 rooms and suites exude an air of contemporary elegance within a unique city-resort atmosphere, while the hotel's extensive, upgraded amenities include, among others:• fully independent air conditioning• complimentary WiFi• fine bed and bath linens• premium Simmons mattresses and choice of pillows• Pure allergy friendly rooms for optimal air quality and the best sleep you've ever had• fully equipped complimentary business center• large fresh-water pool• complimentary parking facilities• concierge services• complimentary state-of-the-art gym with wellness center and hammam• superb dining at the all-day Per Se Lounge or poolside Vetri Restaurant• top conference and event facilities No matter what the reason for your stay, the Galaxy Hotel Iraklio will ensure that it is nothing short of spectacular. ... more   less 

Additional Information about Galaxy Hotel Iraklio

Address: 75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: RM319 - RM680 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Galaxy Hotel Iraklio 5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Jetsetter so you can book your Galaxy Hotel Iraklio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Heraklion, Greece - Crete
Hotel Style:
#1 Business Hotel in Heraklion
#2 Spa Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#2 Luxury Hotel in Heraklion
#3 Family Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from Galaxy Hotel Iraklio staff and other travellers.
20 questions
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Glasgow, United Kingdom
Glasgow, United Kingdom
Kent, United Kingdom
Hastings, United Kingdom
1 month ago

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Questions? Get answers from Galaxy Hotel Iraklio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“VIEW TO THE swimming pool”
 of 5 bubbles dimitristsipras, 25 Feb 2017 | Read review
“Executive rooms if staying more than a couple of days”
 of 5 bubbles sparty328, 12 Feb 2017 | Read review
“higher floor, looking to the main road”
 of 5 bubbles Deee888, 5 Nov 2016 | Read review
“ask for pool view”
 of 5 bubbles medici1984, 1 Nov 2016 | Read review
“Rooms facing towards the pool will avoid street noise”
 of 5 bubbles James_A41, 30 Oct 2016 | Read review
5 of 5