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AQUILA Atlantis Hotel

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AQUILA Atlantis Hotel
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781 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Athens, Greece
Reviewed 2 February 2017

When I chose a hotel to stay in Heraklion, I ignored the bad critics on this one as they were not about the premises but for the people. ***I shouldnt have done that*** The hotel is very nice, clean and polished, my room was comfortable with an open view. If you ignore that fact that the cleaning ladies never actually...

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Helpful?
Thank Athinou
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel for your holiday and for taking the time to provide us with your feedback. I regret that you were not entirely satisfied with your stay with us and that you were unhappy with the level of customer service that you received from our staff. This is certainly not acceptable and...

Reviewed 29 January 2017

I stayed in the hotel during a business trip for two days. Very clean, nice breakfast, quiet and very close to city center. Definately a hotel to come back to. Very nice sleep, comfortable bed but the Wifi was quite slow. Very friendly staff

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Helpful?
Thank Nikolas K
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel and for providing us with your excellent feedback. I am delighted to know that our hotel exceeded your expectations and my team are extremely proud, as am I; that you enjoyed your time with us so much. Our aim at the Aquila Atlantis Hotel is to ensure that you experience...

Rhodes
Reviewed 25 January 2017

Outstanding in every way. Five min walk from the city centre. The stuff was very polite and helpful. The served excellent breakfast. One of the best hotels ever stayed in . Definitely made our stay memorable in Heraklion.

Review collected in partnership with this hotel
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Helpful?
Thank stilianosk2017
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel for your holiday and for taking the time to provide us with your excellent review. I am pleased that overall you enjoyed your stay and that our hotel fulfilled all of your holiday needs. My team will be delighted to know that they exceeded your expectations in every way and...

Reviewed 23 January 2017

This time I spent 2 nights doing business in Heraclion and I enjoyed my stay despite the cloudy chilly weather. Their breakfast had some winter extras such the Cretan kalitsouni (small soft chese cake). My spacious room 523 was meticulously clean cosy having a commanding view of the harbour. Coffee and tea that I made in my room were free....

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Helpful?
Thank polygnosi
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for returning to the Aquila Atlantis Hotel and for taking the time to provide us with your excellent review. We are pleased that you felt so at home in our hotel and that you thoroughly enjoyed your stay. My team will be delighted to know that they exceeded your expectations in every way and would wish...

Perth, Australia
Reviewed 18 January 2017

The hotel was outstanding in every way- from the front desk to the meals and cleanliness of the rooms- It was by far one of the best hotels we have stayed in- I have already recommended this wonderful hotel to friends.

Review collected in partnership with this hotel
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Helpful?
Thank 55aliciah
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel and for providing us with your excellent feedback. I am delighted to know that our hotel exceeded your expectations and my team are extremely proud, as am I; that you enjoyed your time with us so much. Our aim at the Aquila Atlantis Hotel is to ensure that you experience...

Athens
Reviewed 11 January 2017

The hotel offers excellent facilities at a convenient location within walking distance from the city centre. However, the true stron point of this hotel is its' staff. They were very helpful, polite and hospitable. They truly transfomed our nice stay into a wonderful one!

Review collected in partnership with this hotel
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Helpful?
Thank nikosm605
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for choosing the Aquila Atlantis Hotel for your stay in Crete and for providing us with such a positive review. I am delighted that you were pleased with your stay. I know that my team will feel extremely proud to learn that you appreciated their services and that they enhanced your stay. Thank you for taking...

Sitia, Greece
Reviewed 11 January 2017

I would like to say that there was a problem with the parking. The parking is quite small and also in my point of view visitors of the hotel would be important to have access to the parking without calling at the reception officer. It would be much more delicate for them to press a button on the way in...

Review collected in partnership with this hotel
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Helpful?
Thank 348John
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel for your holiday and for taking the time to provide us with such a positive review. We are pleased to hear that there were clearly so many aspects of our hotel which you enjoyed and that overall you had a pleasant stay. Your comments regarding the parking are appreciated and...

Thessaloniki Region, Greece
Reviewed 6 January 2017

The location is convenient for both the harbor and the city centre. The room is spacious and tastefully decorated. The staff is very nice and willing to help.The breakfast is very rich and includes very many fresh choices, including traditional Cretan products.

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Helpful?
Thank Nikoletta M
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for choosing the Aquila Atlantis Hotel and for providing us with your positive review. Your comments are gratefully received. It is clear that on the whole your time with us was both memorable and enjoyable and it is such a pleasure to hear your kind words regarding our staff and hotel. It was a pleasure to...

Milan, Italy
Reviewed 31 December 2016

Great service, very clean and comfortable room. Spent only one night there and had the best impression. The breakfast was excellent with a lot of choices for all kinds of tastes. It can suit also families with kids as there are a lot of facilities for them

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Helpful?
Thank stefvocq
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave such a positive review following your stay at the Aquila Atlantis Hotel. I am so pleased to know that there were clearly so many aspects of our hotel which you enjoyed and that overall you had a pleasant stay. It was a pleasure to host you and we look forward...

Reviewed 30 December 2016 via mobile

Very pleased with the overall quality of the hotel. Clean sheets and towels, clean bathroom and floor, large breakfast options. The staff are more than friendly. The location is also ideal. Well done.

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Helpful?
Thank Yannis K
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for choosing the Aquila Atlantis Beach Hotel for your stay in Crete and for providing us with such a positive review. I am delighted that you were pleased with your stay. I know that my team will feel extremely proud to learn that you appreciated their services and that they enhanced your stay. Thank you for...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The recently renovated Aquila Atlantis Hotel situated close to the archaeological museum and commanding a spectacular view of the harbour.The hotel also has a variety of facilities and services that are sure to meet the needs of both business and leisure travellers. Spacious rooms also with view to the harbour with a 42-inch flat-screen TV, free Wi-Fi, box spring bed with a walk-in rain shower. Main Restaurant, Lounge Bar, Room Service, Swimming Pool, Luggage room, Conference Center, Business Center. Kindly note that smoking is only allowed in designated areas and bedrooms. There is a fee for guests who do not comply with the hotel's non-smoking policy. ... more   less 

Additional Information about AQUILA Atlantis Hotel

Address: 2 Ygias Str, Heraklion, Crete 71202, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: RM396 - RM661 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AQUILA Atlantis Hotel 5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Atlantis Hotel Heraklion
AQUILA Atlantis Hotel Heraklion, Greece - Crete
Hotel Style:
#2 Family Hotel in Heraklion
#3 Business Hotel in Heraklion
#3 Romantic Hotel in Heraklion
#3 Spa Hotel in Heraklion
#4 Luxury Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from AQUILA Atlantis Hotel staff and other travellers.
13 questions
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Questions? Get answers from AQUILA Atlantis Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try the superior dock facing rooms”
874prasadv, 29 Mar 2017 | Read review
“Choose the highest floor you can get.”
entauro, 14 Feb 2017 | Read review
“I always stay in the 5th seaside.”
polygnosi, 23 Jan 2017 | Read review
“Front and upper rooms rooms have view and are more quite and corner rooms are usually larger”
fotisp201, 23 Nov 2016 | Read review
“Sea view good if needed.”
MikeE624, 16 Oct 2016 | Read review
5 of 5