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09/07/2017 10/07/2017
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    Castello City Hotel

    Leoforos 62 Martyron 1, Heraklion, Crete 713 04, Greece
    Hotel website
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    Savings alert: 19% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$115
          US$57
          US$115
          US$57
          US$67
          Traveller (148)
          Room & Suite (35)
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          Overview
          • Excellent19%
          • Very good48%
          • Average21%
          • Poor8%
          • Terrible4%
          Travellers talk about
          “top floor” (22 reviews)
          “the ac unit” (2 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Family Rooms
          Rooftop Bar
          Concierge
          Business Centre
          Dry Cleaning
          Rooftop Terrace
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
          Offers from Castello City Hotel
          Offers & Announcements: 10% off room rate
          Hotel packages
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (395)
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          1 - 5 of 395 reviews

          Reviewed 3 weeks ago

          We booked this hotel for 3 nights. We had a nice room with very nice view over city. The room was really comfortable and very clean and very well decorated. The hotel located not very far from city center, just 5-10 minutes to walk. We...More

          Thank oliverwil
          Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 2 weeks ago

          Dear Mr Oliverwil, on behalf of the personnel of the reception, please allow me to express our thankfulness for these nice words. The purpose of a hotel is to offer a high level of service and a memorable vacation. We are proud that we succeeded...More

          Hotel's Favourite
          Reviewed 15 May 2017

          My friend and I stayed in Castello for a weekend. It is really close to the center of the city, approximately 10 minutes walk, so this is one of the advantages. The rooms are renovated, clean and nice decorated. I would like to thank Kostas...More

          Thank Maria R
          Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 20 May 2017

          Dear Mrs. Maria, Greetings from Castello City Hotel. We are very proud to receive such a review, we are eager in offering a pleasant stay to our guests. We never rest, we are always trying to find new ways to improve our facilities, our services,...More

          A TripAdvisor Member
          114
          Reviewed 3 weeks ago via mobile

          With booked his hotel for one night as our Hotel in Hersonisoss was not available till the following day. We booked through booking.com as we do on most of our holidays and booked for a family of 4. We arrived at 11.30pm with 2 tired...More

          Thank A TripAdvisor Member
          Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 3 weeks ago

          Dear Sir, we understand you went through a difficult situation and we tried to help you as much as we could. We will disagree on the price that you were charged. The amount of 57,60 Euros that you paid is not the price for a...More

          Reviewed 11 May 2017 via mobile

          Rooms are clean. Beds all right. No sound coming from the street. Air conditioning was working properly. Nice view from the top terrace. Good one night stay but no longer... Breakfast would be better.

          Thank AcostaLL
          Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 15 May 2017

          Dear Sir / Madam, we appreciate your nice review. We are trying to offer a nice holiday to our guests. We always try to improve our services Thank you for your stay, Greetings from Crete.

          Reviewed 29 April 2017 via mobile

          The hotel is lovely, the bedroom was nice and big but...... we could hear our neighbours really well and even worse as our room was in front of the lift we heard everyone talking and shouting around the hotel...we even had the bad experience of...More

          Thank Nita V
          Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 30 April 2017

          Dear Nita V. thank you for your nice words about the view and the room. Our reception is here 24 hours to come across any problem that might appear, even the noise from the nearby rooms. Concerning the breakfast, it consists of 10 different hot...More

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          About
          Awards & Recognition
          GreenLeadersSilver level
          Amenities
          • Top amenities
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Breakfast included
          • Multilingual Staff
          • Room Service
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$51 - US$120 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Green Hotel in Heraklion
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 68
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, Orbitz, TripOnline SA, Bookgreece.com, Priceline, Cheap Tickets, Cancelon, Hotel.de and HotelQuickly so you can book your Castello City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Greece >
          • Crete >
          • Heraklion Prefecture >
          • Heraklion
          • Also Known As
          • Hotel Castello City ,
          • Castello City Heraklion ,
          • Castello City Hotel Heraklion, Greece - Crete
          Add Photo Photos
          Traveller (148)
          Room & Suite (35)
          Dining (31)
          Pool & Beach (1)
          Hotel & Grounds (99)
          Bathroom (24)
          Business Centre & Event Rooms (3)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Lorraine H
          Hi. Does this hotel have a hairdressers xx
          1 June 2017|
          Answer Show all 3 answers
          Response from Castello_Manager | Property representative |
          Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
          1
          Vote
          Google Translation
          AcostaLL
          Would you please advise where is the parking situated?
          22 April 2017|
          Answer Show all 4 answers
          Response from Castello_Manager | Property representative |
          Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
          2
          Votes
          Google Translation
          hexpel
          Hi is it possible to have a massage in the hotel if so what is the cost as i am male is it poosible for a male massure to do this
          3 June 2016|
          Answer
          Response from Castello_Manager | Property representative |
          Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
          0
          Votes
          Google Translation
          Room Tips
          "I stayed in 312, which is one of the best rooms!"
          Read review
          "For peace and quiet ask for rooms on high levels at the back side if I can put it this way."
          Read review
          "We had a room right on the corner so it can be noisy but if you keep the doors shut its fairly minimal."
          Read review
          "Rooms in the upper floors"
          Read review
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