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01/10/2017 02/10/2017
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    Castello City Hotel

    Leoforos 62 Martyron 1, Heraklion, Crete 713 04, Greece
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    01/10/2017 02/10/2017
    US$96
    US$91
    SAVE US$5
    US$96
    US$91
    Traveller (178)
    Room & Suite (44)
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    Overview
    • Excellent22%
    • Very good48%
    • Average20%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Rooftop Bar
    Concierge
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    3.0 Star Hotel
    All hotel details
    Offers from Castello City Hotel
    Special Price: 10% off room rate
    Hotel packages
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (450)
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    11 - 15 of 189 reviews

    Reviewed 10 August 2017

    We were in Crete for the second time, and stayed at Castello City Hotel again. The hotel was nice last year, but this time they finish all the restorations in the hotel. Everything is new, fresh and with a nice combination between modern and local....More

    2  Thank StefanSerban
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 August 2017

    Dear Mr Srefan, on behalf of the Castello City, please allow us to express our gratitude for this nice and empowering review. It is true that our goal and our pride is to have our guests satisfied. We will always search ways to improve our...More

    Reviewed 10 August 2017

    This is the second time when we stayed at this hotel for 7 nights. What is changed now (compared to last year) is that the rooms are renovated, looking good and modern; the AC system is new as well, the bathroom is large and well...More

    Thank DianaDmt
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 August 2017

    Dear Mrs Diana, We passed the two previous winters renovating the hotel. Our priority was to add elements that will be made of quality and not the cheapest ones on the market. For example, the clima in the room is the famous VRV from Daikin,...More

    Reviewed 10 August 2017

    A newly renovated city hotel with excellent access to the center of the city of Heraklion, new bathrooms, refurbished rooms, easy parking around the hotel, great breakfast with an amazing roof top view from the restaurant. Good value for money. Always the safe choice. I...More

    Thank anna m
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 August 2017

    Dear Mrs Anna, it took us a lot of time and effort to complete the renovation. The result proved us right. Especially the bathrooms are five-star class. The restaurant on the fifth floor is really a place to remember. We would be proud to welcome...More

    Reviewed 23 July 2017 via mobile

    Arrived at the hotel for a 3night stay, there were 10 of us. The reception staff on our arrival were welcoming and responsive. Check in was a breeze. We were informed that the hotel only gives one access card per room, which I thought was...More

    Thank Costa D
    Response from Castello_Manager, Διευθυντής at Castello City HotelResponded 26 July 2017

    Dear Mr Costa, thank you for your stay, the hotel went through an extended renovation in order to be able to improve its offering services. The breakfast is the most important meal of the day and we set the menu carefully in order to offer...More

    Reviewed 22 July 2017

    We enjoyed our room and the staff at this hotel.They have parking available but each night we were able to find a spot on the street close by. The issue was about the cleanliness of the hotel. The cleaning staff was not up to the...More

    Thank NessieBo
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 23 July 2017

    Dear NesseBo, our staff is indeed very attentive with the guests. It is our responsibility to offer a high level of service to the people that honored us with their choice. We are surprised to hear about the cleanliness, since it is one of our...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • US$46 - US$112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Heraklion
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Castello City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Heraklion
    • Also Known As
    • Hotel Castello City ,
    • Castello City Heraklion ,
    • Castello City Hotel Heraklion, Greece - Crete
    Add Photo Photos
    Traveller (178)
    Room & Suite (44)
    Dining (34)
    Pool & Beach (1)
    Hotel & Grounds (114)
    Bathroom (27)
    Business Centre & Event Rooms (3)
    Nearby
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    1.20 km away
     
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    1.41 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    The Natural History Museum of Crete
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    .70 km away
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    Ask a question
    Questions & Answers
    Lorraine H
    1 June 2017|
    AnswerShow all 3 answers
    Response from Castello_Manager | Property representative |
    Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
    1
    Vote
    Google Translation
    AcostaLL
    22 April 2017|
    AnswerShow all 4 answers
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
    3
    Votes
    Google Translation
    hexpel
    3 June 2016|
    Answer
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
    0
    Votes
    Google Translation
    Room Tips
    "Great view on the 5th Floor"
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    "Nothing specific"
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    "The higher the better..."
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    "Rooms with external view have a balcony. In the rooms with internal view you can't keep the window open..."
    Read review
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