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    Castello City Hotel

    Leoforos 62 Martyron 1 | Therisou, Heraklion, Crete 713 04, Greece
    011 30 21 1198 8582
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    04/02/2018 05/02/2018
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    US$49
    US$47
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    Traveller (201)
    Room & Suite (65)
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    Overview
    • Excellent24%
    • Very good48%
    • Average19%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Rooftop Bar
    Concierge
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    3.0 Star Hotel
    All hotel details
    Offers from Castello City Hotel
    Offers & Announcements: 10% off room rate
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (488)
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    71 - 75 of 205 reviews

    Reviewed 20 August 2016

    Nice and clean hotel. Very close to the city centre and taxi rank just opposite the entrance of hotel. Very welcoming and helpful reception. Wonderful views from top floor bar/restaurant where breakfast is served.More

    Thank Evi G
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 13 September 2016

    Dear Mrs Evi G. thank you for the time that you devoted in writing this review, we feel really proud when we achieve our goal, which is to satisfy our guests and offer them a nice experience. We will never stop trying, it is our...More

    Reviewed 15 August 2016 via mobile

    it is a wonderful hotel, the employees were incredible, they offered us complementary drinks, told us to relax and enjoy the staying. the rooms really comfortable and the location was perfect. The check in worked perfectly and the breakfast buffet is delicious and you can...More

    Thank susana2
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 13 September 2016

    Dear Mrs Susana, on behalf of the Castello City staff, please allow us to express our gratitude for this nice and empowering review. It is true that our goal and our pride is to have our guests satisfied. We will always search ways to improve...More

    Reviewed 13 August 2016

    I just returned from my vacation in Crete; I was there with my boyfriend and our room was on the second floor. We were welcomed by the receptionist, that was very polite and willing to help us with all the info that we needed (where...More

    Thank DianaDmt
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 13 September 2016

    Dear Mrs Diana, there are various room types with various prices. The most economic rooms are the internal view rooms like the one you booked. We have rooms that face the city of Heraklion, and rooms that face the sea. The next time that you...More

    Reviewed 9 August 2016 via mobile

    The location is just outside the walls, the architecture is 60s, the service is well intended and it's clean. The best about the hotel is the top floor bar (which gets a little breeze during the warm days) and the price, but at least the...More

    Thank Gasparca
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 August 2016

    Dear Gasparca, thank you for your review, you obviously stayed at our non renovated rooms. The next time we will accommodate you in the deluxe category in order to see the big difference. Greetings From Crete

    Reviewed 7 August 2016

    We stayed at Castello City for 6 days. This is a very nice hotel, located near the bus station and within 10-12 min walk to the Old City center and three museums, as well as shopping areas We also went to Ammudara beaches by bus...More

    Thank viv862015
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 September 2016

    Dear Sir / Madam, it took us a lot of time and effort to complete the renovation. The result proved us right. Especially the bathrooms are five-star class. The restaurant on the fifth floor is really a place to remember. Thank you for your stay,...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Parking
    • Hotel Amenities
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$45 - US$98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Heraklion
    • #4 Best Value Hotel in Heraklion
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, getaroom.com, Travelocity, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Castello City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Heraklion
    • Also Known As
    • Hotel Castello City ,
    • Castello City Heraklion ,
    • Castello City Hotel Heraklion, Greece - Crete
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    Traveller (201)
    Room & Suite (65)
    Dining (38)
    Pool & Beach (1)
    Hotel & Grounds (158)
    Bathroom (29)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    Lorraine H
    1 June 2017|
    AnswerShow all 3 answers
    Response from Castello_Manager | Property representative |
    Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
    1
    Vote
    Google Translation
    AcostaLL
    22 April 2017|
    AnswerShow all 4 answers
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
    3
    Votes
    Google Translation
    hexpel
    3 June 2016|
    Answer
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
    0
    Votes
    Google Translation
    Room Tips
    "Accessible for every where with free parking."
    Read review
    "The higher up the quieter"
    Read review
    "Great view from balcony ... it is quite noisy due to traffic but ok if you keep windows/balcony doors closed."
    Read review
    "External rooms are very noisy, internal rooms lack a view but you can sleep!"
    Read review
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