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White Palace El Greco Luxury Resort

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#10 of 167 Hotels in Rethymnon
Certificate of Excellence
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White Palace El Greco Luxury Resort
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819 Reviews from our TripAdvisor Community

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Showing 510: English reviews
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 2 days ago NEWvia mobile

We visited the white palace for a chill out holiday and we got that. The weather was perfect, the hotel spotlessly clean, the staff are fantastic and so helpful. The food is amazing and we ate in the buffet restaurant, the Italian and the Greek, although the Greek doesn't serve Greek food it was a formal quiet restaurant, which was...

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Thank A TripAdvisor Member
England
Reviewed 15 December 2016 via mobile

We arrived quite late in the evening, several of the other coach passengers started commenting on how luxurious it looked just from their initial first glance. Our bags were collected from the coach by the hotel porters & the staff were still very eager to please. We had paid an apartment that they class as a bungalow (bottom floor of...

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Thank BlueTequila
Waregem, Belgium
Reviewed 8 November 2016

I was there mid october with a big group, for shootings and video recordings. My room was 304, let's say a villa with spacious livingroom, dressing, big bathroom, terrace and swimming pool. Ideal space so the hairdressers and make up artist could work in my room. Every morning a delicious breakfast in the room for our crew and the girls....

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Thank luk c
Cleethorpes, United Kingdom
Reviewed 6 November 2016

Last year we stayed for the last 2 weeks of the season & the hotel was winding down, this time we stayed 2 weeks earlier. The bus journey from Chania was hot, long & an hour longer than the journey from Heraklion, thanks TUI. Reception was ok even if they did try their hardest to get us to move us(we...

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1Thank broggy57
London, United Kingdom
Reviewed 28 October 2016 via mobile

We arrived at the end of the season without realising the consequences. After paying almost £4000 for our family all inclusive holiday, the hotel was showing signs of closing. The food was being recycled, wine had run out and there seemed to be nothing but banana ice cream left for children (which is a huge no no). The water sport...

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3Thank Charlotte K
Pulborough, United Kingdom
Reviewed 27 October 2016

Firstly, some people have complained about the service they received when they checked in, however, in our case we arrived at about 1 am, to be met with hot towels and a drink. We were given the registration form, but told to fill it in later and drop back with them after breakfast. On arriving in our room we were...

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Thank Kevin D
Reviewed 26 October 2016 via mobile

Stayed at this hotel with my partner for a week, went on an all inclusive holiday with Thompson, when we arrived at the hotel we where welcomed with a cool towel and a nice cold drink and seated while they sorted our room, our room had a garden and sea view, room was very accommodating, the hotel it's self is...

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1Thank Faye W
Reviewed 24 October 2016 via mobile

Amazing hotel and staff. Great service. Sure to be coming back. Thanks to Maria from the restaurant. Great hospitality. Special thanks to Anastasia from customer relations. You are great. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Thank I F
London, United Kingdom
Reviewed 19 October 2016

absolutely beautiful hotel , the staff are so friendly nothing is too much trouble. The only complaint I have is that the Thomson Brochure advertises an infinity pool and 3 pools but what they don't tell you is that you only have access to one pool unless you pay extra and upgrade to the private villas rooms which have the...

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Thank cheryl192016
White_Palace, Γενικός Διευθυντής at White Palace El Greco Luxury Resort, responded to this review

Dear Guests, We would like to thank you for choosing Grecotel White Palace for your holidays. Your feedback it's much appreciated and we are truly thankful for spending time to write to us. We would recommend you to try one of our swim up roomsor the White Family Suite accomdation for next year and enjoy the magnificent atmosphere of a...

Newton
Reviewed 18 October 2016

The receptionist that greeted us was very friendly and helpful The hotel room had a garden view but access was through two under pass type corridors which were to be blunt horrid we nick named them the penitentiary as the door locked cluncked and access to the rooms above the ground floor stair ways were prison looking. We disliked the...

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Thank Linda Y
White_Palace, Γενικός Διευθυντής at White Palace El Greco Luxury Resort, responded to this review

Dear Mrs. Linda, We wouldlike to thank you for choosing Grecotel White Palace to spend your holidays. We are also truly thankful you, who took some of your precious time to send us such an important and constructive feedback. Unfortunately I did not have the chance to speak with you in person. In Grecotel we stand for high quality services...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Meeting Rooms

Additional Information about White Palace El Greco Luxury Resort

Address: | P.O. Box 27, Rethymnon, Crete GR 74100, Greece
Region: Greece > Crete > Rethymnon Prefecture > Rethymnon
Price Range: RM522 - RM1,312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — White Palace El Greco Luxury Resort 5*
Number of rooms: 333
Reservation Options:
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Also Known As:
Grecotel El Greco Hotel Platanias
Grecotel El Greco Rethymnon
Grecotel El Greco Hotel Rethymnon
White Palace El Greco Luxury Resort Rethymnon, Crete, Greece
Hotel Style:
#4 On the Beach Hotel in Rethymnon
#7 Luxury Hotel in Rethymnon
#7 Family Hotel in Rethymnon
#22 Romantic Hotel in Rethymnon
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Questions & Answers

Here's what travellers have asked, with answers from White Palace El Greco Luxury Resort staff and other travellers.
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Questions? Get answers from White Palace El Greco Luxury Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“304, 305 and 306 are my favourites, with private swimming pools, big terrace and seview”
 of 5 bubbles 925lukc, 8 Nov 2016 | Read review
“Avoid garden view rooms”
 of 5 bubbles LindaY504, 17 Oct 2016 | Read review
“Sea view overlooking infinity pool left hand side of hotel room 616”
 of 5 bubbles kimmlong, 11 Oct 2016 | Read review
“307 is a stunning room that gets the sun by the pool”
 of 5 bubbles emma41, 9 Oct 2016 | Read review
“rooms on right side seemed quiet”
 of 5 bubbles KarenB443, 25 Sep 2016 | Read review
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