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Ascot Hotel

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Ascot Hotel
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984 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Lyckeby, Sweden
Reviewed yesterday NEW

Nice and clean hotel! Very helpful personal. Small rooms! Located near Tivoli and Ströget. Breakfast was excellent and they have a parking lot which is very important if you travel by car to Copenhagen!

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Helpful?
Thank Kleinarna
Arbroath, United Kingdom
Reviewed 4 days ago NEW

Booked the penthouse suite 1. not ready on arrival 2. staff member rushed through our suite at 10pm at night ( saying something about gas leak!) 3. Penthouse , dated not welcomeing 4. not even tea /coffee on arrival ( little sachets woudl have been acceptable but nothing 5 two prices for mini bar ( of course charged at the...

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Helpful?
Thank Donna B
Ascot_Hotel_10, Receptionschef at Ascot Hotel, responded to this review

Thank you for staying with us. We work hard to make all our guests happy and we appreciate your feedback!

Sunbury, United Kingdom
Reviewed 1 week ago

Spent three nights in a cold hotel at the end of November and then was charged for breakfast via our credit card even though it was already paid for in our original booking. Very disappointed with the calibre of reception staff as they are not proactive and just shrug their shoulders. We asked on our second day if we could...

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Helpful?
Thank Theresa W
Ascot_Hotel_10, Receptionschef at Ascot Hotel, responded to this review

Thank you for staying with us. I am sorry to read that your stay didn't reach your expectations. I appreciate your feedback and will take all your comments further.

London, United Kingdom
Reviewed 1 week ago

The location of this hotel is perfect- short walk from town hall, Vesterbro, shopping district. Breakfast was great with buffet style, with great selection offered of everything. I wish our stay wan't spoiled by the maintenace works which carried out on the hotel- the workers started before 7 a.m. So even though i had my ears plugged in i still...

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Helpful?
Thank Regmali
Ascot_Hotel_10, Receptionschef at Ascot Hotel, responded to this review

Thank you for staying with us. We work hard to make all our guests happy and we appreciate your feedback!

Lincoln, United Kingdom
Reviewed 1 week ago via mobile

We booked this hotel as a package on EasyJet holidays with flights from Luton and got a great deal for 3 nights. We booked a small double room and stayed in room 312. As a former travel agent for Thomas Cook I have had the privilege to stay in some of the most luxurious hotels in the world but for...

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Helpful?
1Thank amyamyamy87
Ascot_Hotel_10, Receptionschef at Ascot Hotel, responded to this review

Thank you for staying with us and thank you very much for the review! I am happy that you enjoyed the stay and we hope to welcome you Again!

New York City, New York
Reviewed 2 weeks ago

I spent 3 nights at this hotel last week in late November and was moved to 3 different rooms because of some of the following reasons: 1. one of the rooms didn't have a safe and I heard there is a lot of pick pocketing, especially by the Central Station. Even in the hotel guide book they mention pick pocketing...

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Helpful?
Thank Victoria N
Hong Kong, China
Reviewed 2 weeks ago

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Helpful?
Thank wp10427
Ascot_Hotel_10, Receptionschef at Ascot Hotel, responded to this review

Maryland
Reviewed 2 weeks ago

This hotel was excellent for me because of its location. I had one friend in the city who took me around but i was also capable of walking around city from the hotel. The room was small and not over the top. In terms of the amenities since i wasnt staying in the room for long amounts of time so...

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Helpful?
Thank may w
Ascot_Hotel_10, Receptionschef at Ascot Hotel, responded to this review

Thank you for the review. Just for everyone to know we have both rooms with twins and rooms with a big bed. Once Again thank you.

Swiss Alps, Switzerland
Reviewed 2 weeks ago

room was rather old, but all worked, bed was acceptable, all was clean so far and the towels were smelling freshly washed. OK to spend a night. rather loud and noisy, because of old hallway, old doors and finally, a huge construction site inside the hotel backyard. Breakfast room is huge, the offer is rather limited but the fresh orange...

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Helpful?
Thank Alpine_Penguin
Ascot_Hotel_10, Receptionschef at Ascot Hotel, responded to this review

Thank you for the review.

Lisbon, Portugal
Reviewed 3 weeks ago via mobile

When we arrive the room had Dust everywhere. In the small kitchen, in bed, in all tables and the lamps. Day after day the housekeaping was getting worse. the maid didn't Wash the dishes since day 1 to day 5. i left some hair in the shower to understand if the maid clean or not the bathroom. After we came...

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Helpful?
Thank MagdRoma
Ascot_Hotel_10, Receptionschef at Ascot Hotel, responded to this review

Thank you for the review. I am sorry to hear that the cleaning didn't meet our expectations. I will inform this to the head of cleaning since this must be done properly.

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Staying in Indre By (Inner City)

Neighbourhood Profile
Indre By (Inner City)
This is the heart of old town Copenhagen, with its blend of charming old buildings and bold new architecture, broad avenues and tiny streets as well as picturesque canals and a modern harbor. The inner city is home to the Royal Danish Theatre, which consists of three buildings, two of which are new and situated on the harbor front. The streets, squares and venues of the inner city and its surrounding neighborhoods, are alive all year round with everything from jazz festivals to outdoor ice skating rinks and parachuting at the lakes right in the center of the city. This compact area boasts beautiful old castles, tranquil parks, and bustling squares where you can always find a bench to stretch out your legs whenever you need a break.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Appealing Hotel in restored & modernized turn-of-the-century bathhouse. ... more   less 

Additional Information about Ascot Hotel

Address: Studiestraede 61, Copenhagen DK 1554, Denmark
Region: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Price Range: RM448 - RM1,352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascot Hotel 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Ascot Hotel Copenhagen
Hotel Style:
#32 Luxury Hotel in Copenhagen
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Questions & Answers

Here's what travellers have asked, with answers from Ascot Hotel staff and other travellers.
4 questions
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over a year ago

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Questions? Get answers from Ascot Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book another hotel”
 of 5 bubbles donnabZ3586AM, 6 Dec 2016 | Read review
“Dont stay on the 4th floor unless you know the heating is working. Breakfast can be very hectic and not at all relaxing.”
 of 5 bubbles 474theresaw, 2 Dec 2016 | Read review
“stay on the lower floors for better internet access and reception”
 of 5 bubbles 738victorian, 26 Nov 2016 | Read review
“Must request escalator floor if you bring along bulk luggages”
 of 5 bubbles wp10427, 25 Nov 2016 | Read review
“no AC in room, twin bed pushed together to make a queen size this is uncomfortable wheni n the act”
 of 5 bubbles 79mayw, 22 Nov 2016 | Read review
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