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ProfilHotels Richmond Hotel

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1 room 2 adults 0 children
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ProfilHotels Richmond Hotel
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771 Reviews from our TripAdvisor Community

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Showing 376: English reviews
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Reviewed 1 week ago via mobile

I wanted to write this review as soon as possible,like now that I just left the hotel. I came in this hotel 2 days ago with my gf for a short break, reception lady was really cold I didn't feel a warm welcome not even a simple smile. Even when leaving the room receptionist left us waiting for about 10...

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Helpful?
Thank Roberto B
Copenhagen
Reviewed 3 weeks ago

The reception girl was really rude and not helpful. She was careless with us. We payed 450€ for 3 day,I think it's not so bad money to not have a normal welcome with the willing to help for the guest. Also the wifi is catasthrophe only worked in the early morning hours,after all day was disconnected in every 5 minute.

Review collected in partnership with this hotel
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Thank baloghr239
Glasgow, United Kingdom
Reviewed 3 weeks ago

Booked Richmond hotel firstly because it was hotel closest to the area that we wished to stay near and because it. Was the most reasonably priced hotel that also offered a breakfast. However when we arrived we realised that the hotel was in a very good location and close to the Central station with pubs, restaurants, shops for snacks etc...

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Thank belindab194
Frederik M, Chef  at ProfilHotels Richmond Hotel, responded to this review

Thank you very much for your answer belindab194! Regards Frederik Møller Rosenmeier Hotel Manager

London, United Kingdom
Reviewed 3 weeks ago

I would not recommend. The hotel is old and tired and the rooms very small. Internet was very intermittent which is key for a business booking. Breakfast was ok but the same hot options everyday. Location is good for the city centre.

Review collected in partnership with this hotel
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Thank L5861XJandrewg
Frederik M, Chef  at ProfilHotels Richmond Hotel, responded to this review

Dear L5861XJandrewg, We appreciate your feedback and we regret that we have not lived up to your expectations regarding your recent stay with us. Regards Frederik Møller Rosenmeier Hotel Manager

England, United Kingdom
Reviewed 4 weeks ago

Upon arrival trying to find the 'car park' was impossible. Parked up and paid else where and headed to the hotel where we were greeted by a rather miserable lady if i'm honest, I asked about the parking and she reluctantly handed us a piece of paper with a map and sold us 48hours parking. (a little pricey but at...

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Thank Nicola W
Reviewed 23 February 2017 via mobile

The hotel was reasonably priced in comparison to the other hotels in the same area. The room was functional but lacked anything luxurious. It was obviously worn and had not been renovated in a long time there were a number of dubious stains on the chairs provided and needed replacing. The bathroom was fine it acted as a wet room...

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Thank kathryn C
Reviewed 21 February 2017 via mobile

I stayed in this hotel for a long weekend (4 nights) for my birthday celebrations! Upon arrival the receptionist was very friendly and helpful. We weren't supposed to check in until 15:00. However we arrived at 11:30 and our room was ready so we were able to straight to the room. The room Itself wasn't quiet like the images online...

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Helpful?
Thank Beard91
Frederik M, Chef  at ProfilHotels Richmond Hotel, responded to this review

Dear Beard91, I hope you enjoyed your birthday in Copenhagen! Also, I am glad for hear you would recommend our hotel to others. Warm regards Frederik Møller Rosenmeier Hotel Manager

Bonn, Germany
Reviewed 18 February 2017

I experienced a good to very good service, only the lamp at the ceiling was flickering. But I forgot to tell this to the reception, so they couldn't ensure corrective. The construction area on Farimagasstreet is a bit disturbing during the early morning.

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Thank E1975DSbarbarah
Frederik M, Chef  at ProfilHotels Richmond Hotel, responded to this review

Dear E1975DSbarbarah, thank you for your feedback. I am glad you experienced a good service! The construction work is only temporary, I hope is wasen't too disturbing. Regards Frederik Møller Rosenmeier Hotel Manager

Norway
Reviewed 11 February 2017

Richmond Hotel is well located - it's 10 minutes walk from the Railway Station København H and 10 minuts walk from the Subway Station Nørreport. There's plenty of restaurants and shops in the nearest neighbourhood. The hotel staff is very helpful. Breakfasts is quite meager but quite tasty. And, unfortunately, this are all good things I can say. Whole hotel...

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1Thank W3nsd4y
Frederik M, Chef  at ProfilHotels Richmond Hotel, responded to this review

Dear W3nsd4y, Thank you for your feedback. I am glad you found our location convenient considering public transportation. Our staff is trained to be service minded and efficient – I am glad to hear it is worth our effort. We have renovated two of our six floors, and we have changed our bathrooms and solved the issue that you refer...

Reviewed 9 February 2017

Excellent location, good breakfast.Can improve on cleanliness .We found the sheets dirty, the window curtains full of dust, and the curtain of the shower, was brrrr, I can't even think about it.And in the morning when the works of the road in the front of the hotel started at 6.30, no need for a wake up call.

Review collected in partnership with this hotel
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Thank Florin D
Frederik M, Chef  at ProfilHotels Richmond Hotel, responded to this review

Dear Florin, thank you providing feedback. I am happy to hear you enjoyed our breakfast buffet and location. I apologize if we did not fulfill your expectations of your recent stay with us regarding cleanliness. I hope you enjoyed your visit to Copenhagen! Regards Frederik Møller Rosenmeier Hotel Manager

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Staying in Indre By (Inner City)

Neighbourhood Profile
Indre By (Inner City)
This is the heart of old town Copenhagen, with its blend of charming old buildings and bold new architecture, broad avenues and tiny streets as well as picturesque canals and a modern harbor. The inner city is home to the Royal Danish Theatre, which consists of three buildings, two of which are new and situated on the harbor front. The streets, squares and venues of the inner city and its surrounding neighborhoods, are alive all year round with everything from jazz festivals to outdoor ice skating rinks and parachuting at the lakes right in the center of the city. This compact area boasts beautiful old castles, tranquil parks, and bustling squares where you can always find a bench to stretch out your legs whenever you need a break.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about ProfilHotels Richmond Hotel

Address: Vester Farimagsgade 33, Copenhagen 1606, Denmark
Region: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Price Range: RM468 - RM1,109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ProfilHotels Richmond Hotel 3*
Number of rooms: 127
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Also Known As:
Best Western Copenhagen
Copenhagen Best Western
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Questions & Answers

Here's what travellers have asked, with answers from ProfilHotels Richmond Hotel staff and other travellers.
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Questions? Get answers from ProfilHotels Richmond Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a bit more to stay in the refurbished rooms on the top 2 floors.”
 of 5 bubbles alexmU8310PE, 8 Jan 2017 | Read review
“come when its not full”
 of 5 bubbles 301akshayk, 11 Sep 2016 | Read review
“Don't stay here.”
 of 5 bubbles matt872, 9 Sep 2016 | Read review
“Choose a Room Facing the Main Street”
 of 5 bubbles andri_sw, 4 Sep 2016 | Read review
“Ask for a room at the back as it's quieter.”
 of 5 bubbles 886hyacinthb, 5 Aug 2016 | Read review
5 of 5