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Malpas Hotel & Casino

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Malpas Hotel & Casino
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832 Reviews from our TripAdvisor Community

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Showing 726: English reviews
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Hanley
Reviewed yesterday NEWvia mobile

We arrived late on Saturday night and where first in the queue to get our rooms, check in staff could not understand English. We sould have been in the Diamond Courts rooms which had a bath as described in the description, however where given a room in the main hotel, room 101. We requested a change of room but as...

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Thank Timothy C
Reviewed 1 week ago via mobile

After a bumpy start with the Malpas being full and having to spend the first night elsewhere, things did improve. Our room was spacious and comfortable. The staff were friendly and helpful. The hotel is clean and modern. In my opinion the food was ok...ish. More of a selection is needed and the containers which were meant to keep the...

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1Thank Samnash68
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear Samnash68, Thank you for taking time and writing a review on your experience at The Malpas Hotel and Casino. I am delighted to read you had enjoyed your stay and that we will be welcoming you back in the near future. It will be a plesure to do so. I have taken note of the negative down sides you...

Stanton In Peak
Reviewed 1 week ago

Situated down the coast from Kyrenia with sea views, its location was not a problem with a free shuttle bus service into town. Or take a local 'dolmus' for 2.50TL. being out of the town would suit those who want a more quiet spot. The rooms were comfortable and easily accessed with all mod cons. The staff were courteous and...

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Helpful?
Thank charliewatson7
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear charliewatson7, Thank you for your kind words and taking time and writing a delighted beautiful review, Whilst reading your review your kind description of your experience has brought me joy. It has assisted me to realise that we are offering the 5 star service. The service we aim to give each of our guests. I hope we have given...

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at the Malpas Hotel & Casino, booked through Cyprus Paradise. Fantastic staff, really kind and helpful. We arrived at 7:00pm having missed our flight some 18 hours before, so we were really tired. Checking in was fast and efficient, we were booked into Diamond Court being a party of 3 however we were upgraded to a larger bungalow...

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Helpful?
1Thank Khanney
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear Khanney, Thank you for taking time and writing a review, Our guest comments are very important we believe it helps us improve on our services for future guests. Thank you for your kind words. I am delighted to read you had enjoyed your stay and the facilities within the hotel. I do hope we may welcome you back again...

Braintree, England, United Kingdom
Reviewed 2 weeks ago

When we first arrived there was a break down in communication. Other then that we met with such friendly and pleasant staff, that couldn't do enough for you. Breakfast so much to choose from. Freshly cooked omelettes of your choice by chef if wanted along with the pre-cooked choices cold meats cheeses jams yogurt and cereal. Dinner can be a...

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1Thank Grass-Skirt-Warrior
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear Grass-Skirt-Warrior, Thank you for taking time and writing a review on your experience while staying at the Malpas Hotel & Casino. Guest comments and reviews on there stays are always important to us it helps us offer and improve on our services. I am delighted to read you had enjoyed your stay alongside the facilities. Your comments made upon...

port talbot
Reviewed 2 weeks ago

Located about eight km from Kyrenia the hotel has Avery imposing frontage nice reception the staff were very helpful and arranged for u s an d our luggage to be taken to our room in the diamond court by golf buggy our room was very nice with asea view from the terrace there was even a small rev in the...

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1Thank harveyPortTalbot
Leicestershire
Reviewed 3 weeks ago

We recently stayed here for four night. The main problem was the outside of the hotel is illuminated at night with coloured lights which changing every 26 seconds! This wouldn't be a problem if the curtains in the bedroom were not far to short and not wide enough, allowing the room to be lit up until 2 a.m like a...

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1Thank Jane A
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear Jane A Thank you for taking the time to share your recent Malpas experience with us, we greatly appreciate your feedback. We were disappointed to learn that on this occasion we failed to meet your expectations we will share your comments with our management team for their urgent review. We do apologise inconsistencies encountered during your stay and will...

Reviewed 3 weeks ago

I was assured that the jaquzzi would be warm when I would arrive, was not the case, I asked for it to be turned up, the lady said it was not possible, Jaquzzi was cold, definitely not 5 stars, if you just sat down for dinner, you would be asked to move because the table would be reserved, but there...

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Helpful?
Thank Evren K
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear Evren K, Thank you for taking the time to share your recent Malpas experience with us, we greatly appreciate your feedback. We were disappointed to learn that on this occasion we failed to meet your expectations we will share your comments with our management team for their urgent review. We do apologise inconsistencies encountered during your stay and will...

Derby, United Kingdom
Reviewed 4 weeks ago

we were in desperate need of a break so booked this last minute through Zoo Travel @£300 each. at this price we didn't expect too much. well what a nice surprise. The transfers from the airport were swift and comfy. pulling up to the hotel was a pleasure. we early morning and couldn't check until 2 pm. not a problem...

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1Thank julia t
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear julia t, Thank you for taking the time to review your recent Malpas experience. We were delighted that you chose to stay with us during your time in North Cyprus, and that you had a truly memorable and special experience. I am also delighted you had admired our astonishing breath taking views. I always am very happy to read...

Birmingham, United Kingdom
Reviewed 4 weeks ago

A rather sprawling, fairly opulent looking property, with a main building with rooms, bar, restaurant and spa. Another block "Diamond Court" has yet more rooms, then there are chalets containing two rooms, which is where we stayed, despite our requests to be moved. Chalet 608 - Most of the problems we encountered would have easily been solved had a proper...

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1Thank Bryan M
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear Bryan M, Thank you for taking the time to share your recent Malpas experience with us, we greatly appreciate your feedback. We were disappointed to learn that on this occasion we failed to meet your expectations and will share your comments with our management team for their urgent review. We had been informed by your tour operator when booking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
The Malpas Hotel & Casino is an exclusive 5* Luxury Resort nestled in a quiet corner of Cyprus overlooking the Five-Finger Mountain range and the beautifully tranquil Mediterranean Sea. Complementing a stunning location, The Malpas Hotel & Casino is the perfect destination for romantic getaways - family leisure breaks - or ideal for functions and conferences. Malpas Hotel & Casino offers state-of-the-art facilities and incorporates luxurious modern amenities in its all-encompassing accommodation. ... more   less 

Additional Information about Malpas Hotel & Casino

Address: Cesur Sokak No: 4 | KYRENIA, Catalkoy, Cyprus
Region: Cyprus > Kyrenia District > Catalkoy
Price Range: RM282 - RM839 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Malpas Hotel & Casino 5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with cyprus paradise so you can book your Malpas Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Malpas Hotel And Casino
Malpas Hotel Catalkoy
Malpas Hotel Kyrenia
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Questions & Answers

Here's what travellers have asked, with answers from Malpas Hotel & Casino staff and other travellers.
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Questions? Get answers from Malpas Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a sea view. You'll pay more but worth it.”
 of 5 bubbles charliewatson7, 15 Mar 2017 | Read review
“Ask for villa if don't mind the walk or pick up”
 of 5 bubbles Grass-Skirt-Warrior, 10 Mar 2017 | Read review
“the 2 storey rooms in the diamond court are peaceful”
 of 5 bubbles juliat606, 27 Feb 2017 | Read review
“Beware smoking rooms. Probably best to have a room in the main hotel.”
  • Mind your head!
  • Balcony view (chalet 608)
  • The sea is the other way!!
 of 5 bubbles bryanm141, 23 Feb 2017 | Read review
“See views are the best rooms in the hotel and the annex”
 of 5 bubbles grahammI2165FI, 8 Feb 2017 | Read review
5 of 5