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Scandic Plaza Umea

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#6 of 14 Hotels in Umea
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Scandic Plaza Umea
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326 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Stockholm, Sweden
Reviewed 10 November 2016

This centrally located hotel offers high standard with the opportunity for a breathtaking view of Umeå. Start the day with the pleasant breakfest buffe then easily conquer the city that starts outside the hotel entrance. In the evening you can enjoy the pleasant hotel bar with a small patio.

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Helpful?
Thank mrplotswe
Management response:

Hello, Thank you, it makes me happy to read your review. Good that you could enjoy the fine views from the room and that you appreciated the central location of the hotel. Hope to see you again at the hotel in the future and have a nice weekend! Kind regards, Sanna Flodin

Rochester, United Kingdom
Reviewed 2 November 2016

Stayed here recently for a couple of days, and it really is one of those places which flatter to deceive with the style and high quality of the reception area not being mirrored in the quality of the rooms. The rooms are an epitome of Scandinavian style and could have been taken straight from the pages of an Ikea catalogue....

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Helpful?
Thank Gary1974
Management response:

Hi. Thank you for taking your time to write a rewiev to us. It's with help of specific feedback like this that we can grow and try to make it a better experience in the future. Both our staffs service and our breakfast buffé is something we are proud of so it's nice to hear that it keeps a high...

Umea, Sweden
Reviewed 29 August 2016

I spent a night at the Scandic Plaza Umeå in the middle of the 2000s when I was in Umeå due to a project related job. At that time the hotel was much newer and fresher, but I still think it has a pretty good standard. Since then there have been several newer hotels built in the city. I was...

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Helpful?
Thank agnetamattssonvhm
Lukas S, Receptionschef at Scandic Plaza Umea, responded to this review

Good afternoon agnetamattssonvhm, Thank you for your detailed feedback on your stay with us, nice to hear that you enjoyed your stay in the top floor room overlooking the beautiful river. It makes me glad to hear that you are still returning to our restaurant every now and then and we hope to see you many times more. Wish you...

Vilhelmina, Sweden
Reviewed 9 August 2016

We stayed in a "superior" double and I not sure what the difference is between a standard?! Anyway, it had a nice view over the river and part of town but the room itself is a bit dated and in need of refurbishment. It had coffee making facilities and it should be bathrobes (as it said on a sign in...

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Helpful?
Thank Ensaimada
Lukas S, Receptionschef at Scandic Plaza Umea, responded to this review

Good morning Ensaimada, Thank you for taking the time to share your valuable feedback with us. I am obviously very sorry to hear we couldn't live up to your expectations this time, and that the bathrobes weren't in the room as promised was our mistake - I am so sorry for that. The shower heads in the rooms are adjustable,...

Reviewed 6 August 2016

Stayed here for work. The room was clean, large (we were in a suite) and modern. Views from the top floor are fantastic. The breakfast offered a limited selection but was still good. There was free wifi. Would be happy to stay again.

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Helpful?
Thank Luke J
Lukas S, Receptionschef at Scandic Plaza Umea, responded to this review

Good afternoon Luke J, I am glad to read that you enjoyed your stay with us and liked your room. I agree with you that the views from the higher floors are quite stunning, and I hope you found the time to even try our relax department with sauna and enjoy the breathtaking view overlooking the Umeå river. Warm welcome...

Reviewed 1 August 2016

As I have visited Scandic hotels also before I was not expecting 5 star experience. During one week we stayed in 4 different Scandic hotels in the west coast of Sweden. In this particular hotel the far too soft double bed was quite of a dissappointment (same problem in all 4 hotels we visited). The room was located in 2nd...

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Helpful?
Thank Mari R
Lukas S, Receptionschef at Scandic Plaza Umea, responded to this review

Hi Mari R, Thank you for taking the time to provide us with your valuable feedback. I am sad to hear that the beds were a disappointment and that we therefore didn't manage to deliver the high sleep quality we strive for. I understand that it might be a little disturbing with the inner yard on the second floor and...

Reviewed 26 July 2016 via mobile

Room not fully clean at arrival, not really clean after, even you ask you must adapt yourself to hotel shift plan not to customer comfort, unfortunately I was worked night, needed to wait until 9am. Restaurant not even better, meat nearly cold meat, for the service if you ask otherwise you have to wait very long time, even if you're...

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Thank Gypsymoderne2016
Lukas S, Receptionschef at Scandic Plaza Umea, responded to this review

Hello Eric C, Thank you for taking the time to give us some feedback. I am so sad to hear that you were not happy with your stay with us, we are always trying our best to deliver our guests the best possible service and experience and having a clean room upon arrival is one of the most important things...

Stockholm, Sweden
Reviewed 23 July 2016 via mobile

Stayed here for one night to participate in a triathlon competition. Great location, tasty breakfast buffet, free wi-fi, and a nice relax department where I could take a shower after the race. The single rooms are a bit small (especially the bed), but fully functional. Would stay here again if I return to Umeå.

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Thank Joachim P
Lukas S, Receptionschef at Scandic Plaza Umea, responded to this review

Hej Joachim P, Thank you for giving us feedback! Nice to hear that you enjoyed your stay with us and appreciated the hotels facilities. I agree that the relax department on the top floor offers some quite amazing views over the city and the Umeå river. I hope your triathlon competition went well and that you soon visit us again....

Hamburg, Germany
Reviewed 18 July 2016

Umea is a very lively city in summer. And this hotel is right in the center of it. Opposite the business center with pedestrian streets, 300 meters from the old town, and one block from the river walk and park. Food is great and offers lots of variations. Just one point. There is no parking for miles around

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Helpful?
Thank Penguin888
Lukas S, Receptionschef at Scandic Plaza Umea, responded to this review

Good morning Penguin888, Thank you for taking the time to share your valuable feedback with us! I am glad to hear that you enjoyed your stay with us and in Umeå, which I agree is a great summer city (although right now it is raining..!). I know that sometimes it can be hard to find good parking places in the...

Brussels, Belgium
Reviewed 11 June 2016

Wonderful view of the river from the 11th floor, comfortable room with free wifi and a superb breakfast catering for most possible tastes. Very friendly and helpful staff. No tea/coffee making equipment in my (standard) room.

Review collected in partnership with ScandicHotels.com
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Helpful?
Thank mkisabellep
Lukas S, Receptionschef at Scandic Plaza Umea, responded to this review

Hello mkisabellep, Thank you for your stay at Scandic Plaza Umeå! I am happy to hear you enjoyed your stay with us and appreciated the views that I agree are surely one of the best in town. I wish you a great Midsummer and hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Scandic Plaza Umea

Address: 40 Storgatan | PO Box 3133, Umea 903 26, Sweden
Region: Sweden > Vasterbotten County > Umea
Price Range: RM460 - RM981 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Scandic Plaza Umea 3.5*
Number of rooms: 196
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Also Known As:
Scandic Plaza Umea Umeå
Hotel Style:
#1 Green Hotel in Umea
#4 Romantic Hotel in Umea
#4 Business Hotel in Umea
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Questions & Answers

Here's what travellers have asked, with answers from Scandic Plaza Umea staff and other travellers.
1 question
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Finland
7 months ago

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Questions? Get answers from Scandic Plaza Umea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on a higher floor with a river view”
 of 5 bubbles Dream787, 1 Feb 2017 | Read review
“High floors to get a nice view is recommended.”
 of 5 bubbles ewakajsa, 26 Jan 2017 | Read review
“Rooms on both sides overlook the Umeå River. Those on the east side look toward the university and Centrum.”
 of 5 bubbles prototypo, 21 Jan 2017 | Read review
“the higher the floor, the better the view”
 of 5 bubbles 404dami_nf, 19 Dec 2016 | Read review
“If you are in a hurry to leave the hotel you should consider staying on a lower floor”
 of 5 bubbles mrplotswe, 10 Nov 2016 | Read review
5 of 5