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BEST WESTERN Hotel Bentleys

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495 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Stockholm, Sweden
Reviewed 10 January 2013

A nice hotel. We had a very small but ok room. The location is nice with the shopping/walking street outside the hotel. The breakfast had some good (fresh fruit) and some bad (dry bread, bad coffe). But still, the hotel is an ok choice.

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Helpful?
Thank Fredrik H
Jenny U, Front Office Manager at BEST WESTERN Hotel Bentleys, responded to this review

Dear Fredrik H. Thanks for your feedback. We will review our bread and coffee machine. Welcome back the next time you're in Stockholm. Best Regards, Sanna Jardstam/Front Office Manager

Sweden
Reviewed 10 November 2012

Excellent location on the main walking street of Stockholm. The room was very small. Below Stockholm standard in this price category. Nice old fashion design. Window only to an atrium. Water from the shower flooded the bathroom, the shower head was broken, one light bulb was missing. The reception couldn't provide hair conditioner. So all in all below what can...

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Helpful?
1Thank ylvse
Jenny U, Front Office Manager at BEST WESTERN Hotel Bentleys, responded to this review

Dear Ylvse, Thanks for your feed back. We do have some Standard double and Delux rums facing the street. The economy rooms / budget rooms are only in to the atrium. For the moment we are looking over all our showers and hopefully we have a better solution soon. Best Regards, Sanna Jardstam / Front Office Manager

Reviewed 31 October 2012

Stayed for 7 nights. Clean and neat hotel room, small room (room for single person) economy room (but able to open window) room facing the atrium, helpful and great front desk service, great hotel location near restaurants and shopping district. Breakfast was average

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Helpful?
Thank reezal
Jenny U, Manager at BEST WESTERN Hotel Bentleys, responded to this review

Dear sir, Thank You for Your feedback. If You plan to visit us again, please ask for a standard room, which is larger than the economy room. Best regards Jenny Ullberg / Hotel Manager

Southampton, United Kingdom
Reviewed 1 October 2012

This hotel is situated in a great location within walking distance of numerous decent restaurants (especially drottinghof!) and not too far from the town centre. The exceptional breakfast choice in the grand dining hall got things of to a great start. Great room, friendly staff, couldn’t have asked for much more really.

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Helpful?
Thank stuart_shaw
Jenny U, Manager at BEST WESTERN Hotel Bentleys, responded to this review

Dear sir, Thank You for Your feedback. You are welcome to stay here again next time You'll visit Stockholm. Best regards Jenny Ullberg / Hotel Manager

New Delhi, India
Reviewed 23 September 2012

+ve > Excellent location, just 10 mins walk from the main bus center. 2-3 mins from the down town. > Comfortable bed > Good staff, front desk people were very helpful and friendly. > Free fruits throughout the day and night -ve > Very small rooms, please do double check the size of the rooms before booking. > Same breakfast...

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Helpful?
Thank ravi p
Jenny U, Manager at BEST WESTERN Hotel Bentleys, responded to this review

Dear Ravi P, Thank You for Your comments. We do offer rooms in different categories, from budget to deluxe, and the size of the room is the difference. Budget rooms are small rooms, but they still have private bathroom and window towards the courtyard. We change the breakfast sometimes during the year, but not every week. Thank You once again....

Le Vesinet, France
Reviewed 20 September 2012

We went to Stockholm at the end of august. It is very difficult to find available rooms at affordable price at this very touristic period. We booked a "cheap room"(it is the name they give) in that four stars hotel. Cheap means small, very small room, like a cabin in a ship. We had just enough space for the beds,...

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Helpful?
1Thank Laurent596
Jenny U, Manager at BEST WESTERN Hotel Bentleys, responded to this review

Dear Laurent596, Thank You for Your comments. We do offer rooms in different categories, from budget to deluxe, and the size of the room is the difference. You can always upgrade Your room during Your stay. We will look at the bath rooms situation as soon as possible. Thank You once again. Best regards Jenny Ullberg / Hotel Manager

Reviewed 20 September 2012

Well, The team has been very frendly and kind, they offered to change my room due to the fact that I wasn't able to use my Ipad in my room, no wifi regularly available in the rooms, just wire connection. To have the wifi yiu have to be in the lobby and have a room nearby. The first room thatbI...

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Helpful?
1Thank Aledn
Jenny U, Manager at BEST WESTERN Hotel Bentleys, responded to this review

Dear Aledn, Thank You for Your comments. Wifi is only available in the rooms towards the inner courtyard, but all rooms have broadband access. We do have different room types, from economy to deluxe, and the size of the room is the difference. It's possible to upgrade Your room during Your stay if we do have rooms available. Thank You...

San Francisco, California
Reviewed 3 September 2012

Bathroom no amenities at all Just 1 towel was given and it has no dividing in bathroom so the toilet was completely wet where I placed the one towel was given There are a lot of hotels same price range would not return

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Helpful?
1Thank Elisng
Jenny U, Manager at BEST WESTERN Hotel Bentleys, responded to this review

Dear Elisng, I'm very sorry to hear that You weren't satisfied with Your stay. I will take this towel issue with our housekeeping. It should always be 2 towels per persons in the room. Since I don't know in which room You stayed, it's difficult to know what the problem is. You are welcome to contact me directly, so that...

Bluffton, SC
Reviewed 1 September 2012

Booked this hotel via Hotwire. It was supposed to be a "4 Star". When we arrived we were informed such reservations are for no window rooms. There is no air conditioning and we read reviews that reported very hot uncomfortable rooms. So, we paid an extra $100/night to get a deluxe room, which had a window but it opened to...

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Helpful?
2Thank Harvey B
Jenny U, Manager at BEST WESTERN Hotel Bentleys, responded to this review

Dear Harvey, I'm very sorry that You didn't get the right information about the cabin rooms. We always inform the guests that these rooms are without window. I will contact the mention website regarding this issue. We are currently working to find a better solution with the ventilation in the rooms. I wish You welcome to us again, so that...

portland, or
Reviewed 24 August 2012

My husband, daughter and I spent about a week at the Bentleys. The hotel is in a great location. It is a short walk to T-Centralen and Gamla Stan (maybe 20 minutes). The hotel is on a busy pedestrian street. At night, if you leave your windows open you can clearly hear people talking on the street. We had a...

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Helpful?
Thank portlandmom12
Jenny U, Manager at BEST WESTERN Hotel Bentleys, responded to this review

Dear Madame, Thank You for Your feedback regarding Your stay. I will talk with the housekeeping department regarding the towels. It should always be 2 towels per person. Since I don't know Your room number, I can't give an answer regarding the shower. If You wish to add this information, please contact me. You are always welcome to stay at...

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Staying in Norrmalm

Neighbourhood Profile
Norrmalm
Norrmalm is Stockholm’s most central and busiest neighborhood. It’s home to the main shopping street, Drottninggatan, and to Stockholm icons like the Sergels Torg glass obelisk, the famous Hay Market with its Carl Milles sculptures, and the Hötorget Skyscrapers, a sight on every other Stockholm postcard. Norrmalm is also home to Sweden’s most traditional department stores Nordiska Kompaniet and Åhléns City juxtaposed with Stockholm’s most modern shopping mall, Mood Stockholm. Visitors to this area get to experience the unique Swedish philosophy of protecting cultural heritage while also staying on top of fashion innovation and modern architecture.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
BEST WESTERN Hotel Bentleys is four star hotel located in the city center, in the main shoppingstreet "Drottninggatan" with walking distance to "T-centralen".This building dated back to late 18th century and built in Jugend stile, had during 2010 a total reconstruction of the total inner area, and has now reopened with 119 new rooms, devided in six floors and an inner-courtyard established as lobby, reception and integrated breakfast area.The interior is refurbished with New-Gustavian furnitures in antique-white colors, beautiful stuccos in the ceilings, classic colours on walls such as kingsblue, light apricot and shore.Within walking distance You will reach Norra Latin Conference Center, Sergel Square, Central Station, Hötorget and all other important locations and spots for everyone visiting Stockholm. ... more   less 

Additional Information about BEST WESTERN Hotel Bentleys

Address: 77 Drottninggatan, Stockholm 111 60, Sweden
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Price Range: RM519 - RM1,307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Bentleys 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Bentleys Hotel Stockholm
Hotel Style:
#58 Luxury Hotel in Stockholm
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Bentleys staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel Bentleys staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend upper floors.”
vojtechs37, 14 Dec 2016 | Read review
“I asked for a quiet room and in fairness they did try! But as a poor sleeper I was exhausted by the time I left after two nights.”
IndiaBlue2014, 2 Dec 2016 | Read review
“i suggest rooms with street wiev”
romabetty, 31 Oct 2016 | Read review
“I was happy with what I received. Comfortable bed, hot water for a shower. Free WiFi”
, 14 Jul 2016 | Read review
“Most of the rooms are well appointed”
rajivsain, 13 Jul 2016 | Read review
5 of 5