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Crowne Plaza Hotel Helsinki

Hotwire.comUS$109*
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#17 of 64 Hotels in Helsinki
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$125*
US$109*
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US$112*
US$112*
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Crowne Plaza Hotel Helsinki
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929 Reviews from our TripAdvisor Community

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Sydney
Reviewed 6 days ago NEW

We are concerned about the Crowne Plaza brand and image after our recent stay in the Crowne Plaza Helsinki. Having stayed 3 nights total and checked out almost two weeks ago, we'd have to say the stay is still niggling us as a very unsatisfactory end to our European travels. When a lovely staff member asked at check out if...

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Helpful?
Thank JnVSydney
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear JnVSydney, Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The yearly pool maintenance should already have been finished at the end of the previous week. Due to a malfunction that has to be repaired before filling it up...

Helsinki, Finland
Reviewed 1 week ago
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Thank Telle M
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review
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Oulu, Finland
Reviewed 1 week ago via mobile

We stayed at this hotel a few years ago and decided to come back to it for a weekend retreat holiday because we love swimming and it had a pool. We were bitterly disappointed on arrival to be told that the pool was under maintenance and out of use. We learned from this experience that never presume that on return...

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Thank Marja82
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Marja82, Thank you for once again choosing Crowne Plaza Helsinki for your stay in Helsinki and for taking the time to leave a review afterwards. I am very happy that you enjoyed your stay and the location of our hotel. I apologize for the inconvenience caused by the yearly maintenance of the swimming-pool, it is always a very unfortunate...

Helsinki
Reviewed 1 week ago via mobile

I stayed for two nights at a junior suite. The room was otherwise ok, but it was not clean. I could find three spots that should häve been cleaned Before my arrival. View from 7 th floor ok, but even vetter on a higher floor. Hotel pool was closed for maintenace.

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Thank LoHel
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear LoHel, Thank you for your stay with us at Crowne Plaza Helsinki and for taking the time to leave your feedback afterwards. I thank you for your comments regarding your room cleanliness, I have discussed the issue with our Executive Housekeeper in order to avoid situations like this in the future. We all wish you a nice spring and...

Reviewed 1 week ago via mobile
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Thank Chisato O
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Reviewed 2 weeks ago via mobile

Great location , travel links to all the tourists locations just outside the hotel . definitely staying here again whenever I come to Helsinki. Friendly staff , very good customer service especially the club rooms and lounge.

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Thank Archana S
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Archana, very nice to hear that you have enjoyed your stay at Crowne Plaza. These kind of feedback is always nice to read. Thank you once again from the whole hotel staff and hopefully you come back soon:) Best regards, Linus Eriksson/ Duty Manager

Finland
Reviewed 2 weeks ago
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Thank Tarja72
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review
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Reviewed 2 weeks ago via mobile
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1Thank Miho I
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Reviewed 2 weeks ago via mobile
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Thank Toby K
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review
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Lusaka, Zambia
Reviewed 2 weeks ago via mobile

The rooms were standard fare for a hotel of this sorts. Breakfasts reasonable. Pleasant bar but not a great view onto the main road. The hotel is a little out of the way from central Helsinki but not too far to make it a big factor.

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Thank GarethAllman9
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear GarethAllman9, Thank you for your stay with us and for taking the time to review afterwards. We all hope that we may welcome you again to Crowne Plaza Helsinki in the near future. Best regards, Christina Eriksson, Hotel Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 

Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Region: Finland > Uusimaa > Helsinki
Price Range: RM387 - RM1,266 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Helsinki staff and other travellers.
11 questions
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london
Catalin M Bucharest, Romania Reviewed this property
Helpful answer
1
Vote
Not as helpful

The spa/sauna/pool are free for the hotel guests, dress code for sauna in Finland is completely nude, but you can take a towel with you

2 months ago
london
26 days ago
Penrath Spokane, Washington Reviewed this property
Helpful answer
2
Votes
Not as helpful

Depending on the time of day, it should take you about 30 minutes and around 40 Euro. You can also take the FinnAir bus and walk a block to the hotel. The closest stop is Hesperian puisto (Hesperia Park), and it is about half the price.

25 days ago
London, United Kingdom
Paul G Adelaide, Australia Reviewed this property
Helpful answer
1
Vote
Not as helpful

I hard coke amd water and even chocolate in the room no issue.

Didn't get room service

1 day ago
Chengdu, China
Stewart C Aberdeen, United Kingdom Reviewed this property
Helpful answer
1
Vote
Not as helpful

I don't think that you can upgrade. You either pay for a club room when you book or you don't. You might be lucky and get upgraded at reception though. But, as far as I know, you can't book a normal room and upgrade it.

over a year ago
Kuala Lumpur, Malaysia
2 months ago
Jon B Reviewed this property
Helpful answer
0
Votes
Not as helpful

Don't know exact cost, but fair for hotel food in the area.. however, out the back of the hotel, up the hill, right then across the big road to the left is a very good value place to eat, if you like pizza

1 month ago

See all questions (11)

Questions? Get answers from Crowne Plaza Hotel Helsinki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper story rooms on the main façade offer spectacular views.”
HappyFrogTravels, 6 Mar 2017 | Read review
“Club Rooms usually great value for money”
elninomagico, 7 Feb 2017 | Read review
“I was on the eighth floor with a great view outside, but I left too early and went back too late in the evening to enjoy it.”
JoelLeclair, 7 Feb 2017 | Read review
“Upgrade to a club room on the 9th floor”
  • bathroom
  • Club room desk
  • Club room bed
Catalin222, 24 Jan 2017 | Read review
“Any of the club rooms on the 9th floor are worth the upgrade”
richardbP1675BC, 24 Dec 2016 | Read review
5 of 5
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US$109* /night
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Prices are for 1 room, 2 adults
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