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Holiday Inn Helsinki Exhibition & Convention Center

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Holiday Inn Helsinki Exhibition & Convention Center
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205 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Saint-Petersburg
Reviewed 8 May 2016

Stayed in this Holiday Inn on my points and at least didn't have to spend cash on it. Otherwise, quite a few things were disappointing a bit. Location-wise, it is far not in the city centre, but getting there is fairly easy - get on tram 9 in the downtown and it will drop you directly in front of the...

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Helpful?
Thank Katherine F
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear IHG Rewards member Katherine F, Thank you for your stay and for your important feedback. We are going to renovate our hotel and restaurants during year 2018 and we have great plans for having a real bar in the lobby that stays open longer than the one attached to the dining restaurant. I'm pleased to hear that our staff...

Tucson AZ
Reviewed 6 May 2016

Appreciated being accommodated with early check-in, as I had a one night stay & was attending an event at Hartwall Arena that night. Room was dated looking & smelled moldy in entry/bath area. No air conditioning & room was warm, so contacted front desk who sent someone to open window and kept it open for duration of stay. Food/service at...

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Helpful?
Thank FrontRowCenter
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear customer, Thank you for your stay and for your very important feedback. I do apologize for all inconvenience. We always try to do the very best we can when problems accrue. Our maintenance has added more refrigerant now and it has cooled the rooms some at the moment. We are going to have a full renovation 2018 when all...

Antalya, Turkey
Reviewed 3 March 2016

We made a booking one year ago to have better prices, but now its 100 euro cheaper then we bought! And we do not have breakfast, but 100 euro cheaper price has breakfast! During check-in we told it to reception and they said its really normal like in the plane reservation. But even in planes, early reservations get better prices....

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Helpful?
Thank Tunahandogan
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Tunahandogan, Thank you for your stay and for your most valuable feedback. I do apologize that we as a hotel could not make any exceptions this time. Advanced rates have strict terms and when they are booked via a third party we at the hotel must obey the same rules. All exception requests should be addressed to the third...

Tampere, Finland
Reviewed 1 March 2016

Stayed during a conference. An excellent location next to the railway station. Buses and trams going by. Nice, tidy room and only a short walk (inside) to the conference centre. Good breakfast with lot of variety. Small but functional gym. A very slow elevator, but they were building a new one.

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Helpful?
Thank Helena556
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Helena 556, Thank you for your stay and for your nice review. Happy to hear that you enjoyed your stay. I'm happy to pass your regards to our staff members as well. Our new and fast elevators are all in use now since 1.1.2016. Welcome back again soon. Best regards, Armi Hatakka General Manager

Boston, Massachusetts
Reviewed 9 February 2016 via mobile

This holiday inn is exactly the same as other holiday inns in the US. Same drab carpeting in the rooms, same average amenities and room conditions. Cleaners were nice and staff accommodating. Same "cheap" practice of holiday inn with amenities--coffee in the lobby wasn't free and definitely wasn't cheap (3-5 euros for a black paper cup of coffee). Close to...

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Helpful?
Thank LynnJD
IHGService, Guest Relations Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear LynnJD, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff. However, I was concerned to see that you were not impressed with our rooms and amenities. Rest assured, your comments will be shared with our management team to...

Lulea, Sweden
Reviewed 9 February 2016

I was at a convention at the nearby convention centre so the location of the hotel was perfect. The hotel is also really close to a train station where you can take a 5 min train and be in the centre of Helsinki. The room was okay, it was clean. The hotel itself was great, the only thing that wasn't...

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Helpful?
Thank jenw7
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear jenw7, Thank you for your stay and for your kind feedback even though our breakfast was not to your liking. I do apologize for that. It is to the Holiday Inn standards and we report all feedback concerning our breakfast forward to our brand manager in order to have the improvements our clients needs and expect. Welcome back again...

London, United Kingdom
Reviewed 15 December 2015

Everything is great - my only complaint would be that the cleaning guy was a bit intense. Despite being told I didn't my room cleaned, he insisted to do it. Shout out to the reception staff, there was someone there who was very funny.

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Helpful?
Thank roi p
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear roi p, Thank you for your stay and for your most kind feedback dispite of our male housekeeper who has been too intense in order to clean your room even though you said no. I do apologize for this inconvenience and shall discuss the matter with our executive housekeeper and the housekeeping staff that we do need to honour...

Vantaa, Finland
Reviewed 19 November 2015

Services; at front desk was welcoming and pleasant, check in and out was fast and working. There was always staff at front desk. At this visit we were noted and welcomed more than last time (about one year ago). Room; was what we expected, two single beds that could be pushed to together. Our room was at hi floors window...

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Helpful?
Thank Timo-J
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Timo J, Thank you for your stay and for your kind feedback. I do value your opinion highly. Hoping to see you back again soon. Best regards, Armi Hatakka General Manager

Wirral
Reviewed 3 November 2015

I stayed at this hotel for a conference in October 2015. It costs around 40 euros from the airport to the front lobby. I stayed in room 922 which includes iron, hair dryer, bathrobe and usual bathroom items. The TV is quite shocking for the price you pay, so I avoided this one. Wi Fi in your room also attracts...

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Helpful?
Thank NEET071
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear NEET071, Thank you for your stay and for your most kind feedback. I do thank you taking this time to share your opinion. Our HolidayInn guest wifi is free of charge to all our clients and HolidayInn Premium wifi cost is 5eur/24h only. All tv-channels are free except pay tv channels. We do provide fried eggs upon request and...

Reviewed 28 October 2015

Pleasant hotel in the exhibition area of Helsinki but not well organized. We stayed 3 nights in this hotel during the event "I Love Me" and our room was never cleaned. Although we had reported to reception that the room was not clean the staff did not intervene. The 2 elevators are insufficient for the volume of user and then...

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Helpful?
Thank Maurizio B
Armi H, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review

Dear Maurizio B, Thank you for your stay and for your very important feedback. I do apologize for all inconvenience caused. I cannot imagine what has taken place and I need to discuss seriously with our housekeeping that this cannot be the way we treat our clients. We do renew our lifts and there were one new lift running and...

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Near Holiday Inn Helsinki Exhibition & Convention Center

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located in the business district of Pasila in Helsinki and interconnected to the Helsinki Fair and Conference Center, the Holiday Inn Helsinki hotel is very popular with business and conference travelers as well as leisure travelers. With focus on flawless service, attention to detail, and impressive food and beverage offerings, the hotel s guests will leave with warm memories. The Holiday Inn Helsinki hotel is located just a few minutes from the Helsinki city centre and the beautiful architecture of Helsinki. Many sports and event arenas, such as Hartwall Arena, the Swimming Arena and Finnair Stadium are all close by the Holiday Inn Helsinki. Helsinki city centre: a few minutes by local train, taxi, tram or bus. Helsinki Airport: 20 minutes by taxi. With this perfect location for business and leisure travel, this high-standard hotel offers 244 spacious rooms with complimentary internet connection. The hotel offers free access to Minigym and Finnish sauna. Restaurant & Brasserie Terra Nova serves a wide range of Finnish and International cuisine. The lively bar at the Terra Nova welcomes you for a cocktail or a glass of wine before dinner. The friendly and helpful staff looks forward to welcome you to the Holiday Inn Helsinki! ... more   less 

Additional Information about Holiday Inn Helsinki Exhibition & Convention Center

Address: Messuaukio 1, Helsinki 00520, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: RM418 - RM1,050 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Helsinki Exhibition & Convention Center 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Holiday Inn Helsinki
Helsinki Holiday Inn
Hotel Style:
#28 Business Hotel in Helsinki
#30 Luxury Hotel in Helsinki
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Questions & Answers

Questions? Get answers from Holiday Inn Helsinki Exhibition & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End of hallway for less noise.”
 of 5 bubbles Onnimanni, 13 Jul 2016 | Read review
“I stayed in 2 different rooms and they were both not clean.”
 of 5 bubbles niloufarmajdzadeh, 11 Jul 2016 | Read review
“executive floor is the best”
 of 5 bubbles HVM101, 18 May 2016 | Read review
“Good for business trips”
 of 5 bubbles roip491, 15 Dec 2015 | Read review
“The executive floor is worth up-grading for. It is silent and rooms are very comfortable.”
  • View from the 9th floor
 of 5 bubbles 759vanessak, 4 Sep 2015 | Read review
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