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Never got a smaller hotel room before. The 120cm bed was pressed in a (maximum) 11m2 room (including bathroom) so I got the mix of the passion mini and the mystical single, but smaller. I couldn't even open the door of the minibar completely. The...More
This was a lovely hotel situated in a great part of Helsinki. The room (a Sky apartment) was beautifully decorated (complete with a guitar), breakfast was exceptionally good and the staff were friendly and helpful.
I have to say that I am supremely disappointed in this hotel. As an SPG member you would expect to get treated good. The design and the interior of the sky loft was high end and nice. But those looks can be deceiving. I cut...More
Response from MarjoHuhta, Front Office Manager at Klaus K HotelResponded yesterday
Thank you for your review.
I truly apologize for the inconvenience!
We definitely didn't perform well at all during your stay.
Please do not hesitate to contact me directly, to inform more about the incidents at our property.
The hotel is newly renovated and is centrally situated in one of the most fashionable quartiers in the city. My standard room was quite spacy and clean. Bathrobes and slippers to wear. Everything was working well. Good breakfast, too. Not the cheapest choice, but affordable...More
Response from Hanna K, Johtaja at Klaus K HotelResponded 1 week ago
thank you for your recent review! It was very delightful feedback for us. We are really thrilled to be one of your favorite hotels in Helsinki. Welcome back whenever you are again in Helsinki!
Klaus K Hotel
Stay before alone just for one night. but this time with family. It's interesting that on SPG website, I was not able to book a room with breakfast for 2 adults + 2 kids, but on Agoda, I can successfully book a twin room for...More
Thank Ying H
Response from Tero T, Manager at Klaus K HotelResponded 2 weeks ago
Dear Ying H,
Unfortunately I am not able to locate your reservation with 100% certainty. It sounds that you are booking a SPG Award stay. Unfortunately, award stays are limited to two adults because of the room type attached to award reservations. Regarding the breakfast...More