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Original Sokos Hotel Albert

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249 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Bucharest
Reviewed 15 September 2016

good hotel, friendly staff, comfortable rooms, good breakfast and dinner, some problems with Wi/fi connection, very good location, near the center of Helsinki, 10 min. to walk, supermarket and restaurants very close

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Helpful?
Thank elenar10
MarikaNuu, Service Manager at Original Sokos Hotel Albert, responded to this review

Dear elenar10, Thank you very much for your positive review! It is a joy to hear that you had a great time in Albert and the nearby locations. I however apologize that you had a problem with the Wi/fi connection. Usually it works very well. I wish you welcome to Albert for you next stay in Helsinki. Have a great...

Warsaw, Poland
Reviewed 15 September 2016

Good hotel, but for the business trip I need room with table. Same rooms do not have tables and small space for moving around. I prefer to have possibility to open the windows. Please provide this possibility.

Review collected in partnership with this hotel
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Helpful?
Thank 484elzbietaj
MarikaNuu, Service Manager at Original Sokos Hotel Albert, responded to this review

Dear 484elzbietaj, Thank you for you feed back. We do have few smaller rooms where a table cannot be fitted. For your next stay with us, please do not hesitate to contact our reception at albert.helsinki@sokoshotels.fi in order to let us know about your room preferences. I understand that especially in a business trip a table in the room is...

Bucharest, Romania
Reviewed 1 September 2016

Hotel is located at an acceptable distance to the sights of Helsinki. The position of the hotel allows to travel by foot to the nearby boarding on ferry to Stockholm, Tallinn, if you do not have heavy luggage! Hotel reception is comfortable. The staff was friendly and helpful. The hotel, 4 star classified, has no generous surfaces. Breakfast OK, but...

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Helpful?
Thank Nicolae R
Tiina K, Hotel & Restaurant Manager at Original Sokos Hotel Albert, responded to this review

Dear Nicolae Thank you for you kind review. As you mentioned, Punavuori area is located near the best attractions of Helsinki. And at the same time, you are also able to see much more. We warmly recommend Fredrikinkatu for shopping, Kaivopuisto park for walking and Eira to see "the old town" of Helsinki. And for the ferry with the heavy...

Bucharest, Romania
Reviewed 31 August 2016

We stayed here for 9 days. It is a very friendly hotel, close to everything: parks, West Harbour, Esplanadi, Bulevardi, cathedrals, Kauppatori, Train Station, Kampi, museums etc. They are so close that we didn't use the tram or buses. The area is very beautiful in the Design Quarter where the hotel is situated. Helpful staff, very good breakfast and coffee....

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Helpful?
1Thank adrijes
Tiina K, Hotel and Restaurant Manager at Original Sokos Hotel Albert, responded to this review

Dear Adrijes I am very happy to read your review. Especially about the risotto, that you enjoyed very much. Our kitchen team sends greetings to you. We will have the new menu starting 29.9. You are very welcomed to come and taste our new risottos as well. For those customers, who are very sensitive for noice, it is good that...

Moscow, Russia
Reviewed 24 August 2016

Review collected in partnership with Amoma.com
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Thank Stephen S
MarikaNuu, Palvelupäällikkö at Original Sokos Hotel Albert, responded to this review

Reviewed 19 August 2016

I have generally found the hotel very pleasant and convenient. This time the staff were welcoming but sometimes seemed distracted..perhaps overworked. My booked morning alarm call never happened . breakfast rooms service included request for tea.. but amazingly I was brought only herbal tea.. Surely, given the number of Anglos, the kitchen should learn about dark tea!!At dinner the waiter...

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Helpful?
Thank Judith O
MarikaNuu, Service Manager at Original Sokos Hotel Albert, responded to this review

Dear Judith O, Thank you for your valuable feedback. It is nice to know that you have found Albert as a bace when staying in Helsinki. I am very sorry to hear that this particular stay was not that good as it should have been. Customer service is the most important thing and it makes me very unhappy to hear...

Oulu, Finland
Reviewed 7 August 2016 via mobile

We liked it a lot! Good location and friendly staff. Room was simple but nice. Quiet and nice atmosphere. I warmly recommend! Hyvä sijainti ja ystävällinen henkilökunta. Huoneet siistit ja simppelit. Rauhallinen hotelli vaikka lähellä kulki liikennettä. Suosittelemme!

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Helpful?
Thank Kurre79
MarikaNuu, Service Manager at Original Sokos Hotel Albert, responded to this review

Dear Kurre79, Thank you for your great review! It is nice to know that you had a pleasant stay in Albert. We are looking forward for your next visit in our hotel. With best regards, Marika & Team Albert

Oviedo, Florida
Reviewed 12 July 2016

I stayed here with severe colleagues arriving from different places around the world. All of us remarked that we were not sure we were at a hotel. Much more of an inn than a hotel. Very small elevators. The rooms are average, very clean. The beds are eh... The bathroom was odd, the shower had a small glass door that...

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2Thank COREY B
MarikaNuu, Service Manager at Original Sokos Hotel Albert, responded to this review

Dear Corey B, Thank you for your review. Albert is a small and a unique hotel. Our Front desk and Coffee bar are behind the same long desk which may be a bit confusing when seen the first time. Nevertheless, it is very handy; at the same time you can check-in and order a cup of coffee or a drink...

Brisbane
Reviewed 10 July 2016 via mobile

If you have a stay in Helsinki this hotel will suit you just fine. A taxi from the airport will set you back about 50 Euro. If the hotel books you the special airport taxi for your airport return, for two people it will cost 27 Euro. The front desk staff are very helpful. They will gladly assist you with...

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Helpful?
1Thank australiaman
MarikaNuu, Service Manager at Original Sokos Hotel Albert, responded to this review

Dear Australiaman, Thank you so much for this kind review. It is delightful to hear that your stay in Albert was a great experience! I must tell you about our elevators. In Finland it is very common that in old buildings such as ours the elevators do open out doors. I understand that it might seem odd if you have...

Jyvaskyla, Finland
Reviewed 20 June 2016

I spend one night in this hotel. Parking is trouble only 7 cars for their own parking hall. Service is ok not great. Room was average size and functionality. Cleanliness very good. Breakfast was good. Somehow nothing is bad or great here. Value for money is not so good. You need to take taxi or tram everywhere you go almost....

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Helpful?
1Thank RamiH-10
MarikaNuu, Service Manager at Original Sokos Hotel Albert, responded to this review

Dear RamiH-10, Thank you for your review. Our mission in our service is to make every guest feel warmly welcome to Albert. I am sorry to hear that your stay was not a top experience. Nevertheless it is nice to hear that you had a good night sleep in the room and that breakfast was a good experience. Albert is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
SOKOS HOTEL ALBERT is located in the hub of the cultural, commercial, historical, and in a sense even bohemian Helsinki. Within walking distance the quest will find Signature Design clothes, Finnish Design Furniture, vintage furniture- and rare-to-find vinyl record shops. SOKOS HOTEL ALBERT represents a genuinely new type of urban hotel with a mission to compose individual hotel experiences according to each guest's wishes. ... more   less 

Additional Information about Original Sokos Hotel Albert

Address: Albertinkatu 30, Helsinki 00120, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: RM534 - RM839 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Original Sokos Hotel Albert 4*
Number of rooms: 95
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Also Known As:
Sokos Hotel Helsinki
Hotel Style:
#16 Business Hotel in Helsinki
#23 Romantic Hotel in Helsinki
#30 Luxury Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Original Sokos Hotel Albert staff and other travellers.
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Questions? Get answers from Original Sokos Hotel Albert staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room where air conditioning might actually work.”
 of 5 bubbles LauriHei, 19 Mar 2017 | Read review
“The rooms seem better in the attached annexe, same entrance, different lift.”
 of 5 bubbles stephensQ9483ZE, 24 Aug 2016 | Read review
“We had 8 rooms on two floors and all were the same high standard.”
 of 5 bubbles 528lyna, 23 Oct 2015 | Read review
“I was on 6th floor at the back--the sun streamed in in the afternoon.”
 of 5 bubbles 505sunnya, 14 Sep 2015 | Read review
“Ask for a room on the yard side”
 of 5 bubbles Ofelia0000, 26 Jul 2015 | Read review
5 of 5