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Holiday Club Caribia

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186 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Sipoo, Finland
Reviewed 16 June 2015 via mobile

The facilities were in total outdated, the room we had smelled of mould and tobacco. The spa had rust here and there and the hot tub was leaking. I think the hotel is trying to be a family hotel, but I think families would also appreciate a little bit more class. My back was aching in the morning, not a...

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Helpful?
Thank PMK2014
BSHServiceManager, Service Manager at Holiday Club Caribia, responded to this review

Thank You for Your feedback. Sorry to hear that we haven´t been able to fill Your expectations on Your holiday. The spa has been renovated in 2011. And in cases of deficiency actions are taken We appreciate highly all feedback and we develop our services based on them. I hope to see You again. Sincerely, Taru Ilola / service manager

Rauma, Finland
Reviewed 26 May 2015

Rooms are old fashioned, but still functional. Breakfast buffet is hightly recommendable. For children You can find for example chocolate fondue! Spa area is nice for families. Slides, jacuzzies, outdoor pool (also on winter time) and warm sauna will make Your visit to real HOLIDAY!

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Helpful?
Thank Mari S
BSHServiceManager, Johtaja at Holiday Club Caribia, responded to this review

Thank You for the feedback. It is nice to hear that You have enjoyed Your stay with us. We think highly of our breakfast and it is one of the most important services in the hotel. Cholocate fondue is a favourite thing among children - suprisingly! Our spa department has various pools - everything for everybody. Welcome again and have...

Helsinki, Finland
Reviewed 7 April 2015

This property has been around for ages and it is starting to show. The room (standard) was more or less a 2* hotel room, small, worn, not at all nice. Especially the bathroom needs to be renovated. Also the public areas needs to be updated. The SPA is nice for the kids, but the water in the pools is a...

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1Thank Pilvi
TarjaJalonen, Johtaja at Holiday Club Caribia, responded to this review

I appreciate Your feedback. It is regrettable we haven't been able to answer to Your expectations. Spa department, conference facilities and restaurant have been renovated in 2011. And in cases of deficiency actions are taken. It is always nice to hear we have reached our goals in relation to customer care and service. We emphasize the importance of customer care...

Helsinki, Finland
Reviewed 20 March 2015

We spent one night in the hotel a couple weeks ago. The hotel was full and check-in was slow, waited app. 30 minutes. However the service waspolite at the desk we we reached it. We had a standard room, but not very spacious. The room was clean with necessary facilities. The spa area is nice and our kid loved it....

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Helpful?
Thank MarkoHiski
TarjaJalonen, Johtaja at Holiday Club Caribia, responded to this review

Thank You for Your feedback. On seasons and weekends check-in can be slower than usually caused by simultaneous check-in time by all the customers. We have a full staff in the reception during high season and we concentrate in good and thorough service. Our rooms are gradually renovated. Latest big renovation in spa department has been made in 2011 and...

Tampere, Finland
Reviewed 6 March 2015 via mobile

We decided to book this hotell because of spa. We all liked spa really lot, so this might be one of reason to stay here. Hotel and room seems to be in urgent need of refit. In all places you just can see that 20years has passed. We had booked room with extra bed and room was very small for...

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1Thank Jarkko M
TarjaJalonen, Johtaja at Holiday Club Caribia, responded to this review

Thank You for the feedback. The hotel has been opened in 1999 and the last renovation to hotel rooms and conference rooms has been done in 2012. We also update our spaces whenever we notice any flaws. Flooring is being renewed by degrees and our bathrobes have also just been renewed. Bathrobes are included in the rooms price for adults....

Helsinki, Finland
Reviewed 4 March 2015

This was our family's first time in hotel and spa. It was winter holiday season and hotel was full. Check-in was very slow, I had to wait 40 minutes in a queue. We had a junior suite which had two rooms and spacious bath room. Suite was spacious to accommodate whole family (2 adults, 3 kids) well. There was a...

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1Thank Antti L
TarjaJalonen, Johtaja at Holiday Club Caribia, responded to this review

We appreciate Your feedback. At highest season all arriving guests usually check-in at the same time at 3 pm. Our reception has full staff during holiday season and our goal is to serve clients as thoroughly as possible to ensure a pleasant holiday. Apologies for the long queueing. Check-in is quite informative because of the large selection of services in...

Finland
Reviewed 10 February 2015

We booked Sokos Hotel Caribia for our weekend Trip to Turku with 2 children. We have stayed in this hotel before and the only reason why we go there again is the spa (water park) that our kids like. Our room was extremely small. After fitting in 2 extra mattresses we did not have any floor space. The double room...

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1Thank OutiMil
jalonta, Myyntipäällikkö at Holiday Club Caribia, responded to this review

In standard rooms we have a possibility for 1 extra bed and 1 mattress and the rooms is quite full when all the beds are made. We also have rooms with connection doors when there will be 2 beds in each rooms and own tvs and own bathrooms. In superior rooms there is a bedsofa for children as well as...

Helsinki, Finland
Reviewed 6 February 2015

This hotel is a family entertainment centre. Most importantly it has a nice entertainment spa / leisure pools area with several waterslides, jacuzzis etc. The spa is very nice with a pirate team and lots of nooks and crannies ("caves" with various bubbles and jets) and great fun for a family. But note that all the entertainment pools are deep...

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Thank JanR_Helsinki
jalonta, Myyntipäällikkö at Holiday Club Caribia, responded to this review

Our pool area is versatile and it has a lot to offer to the whole family. Small children have their own pool to wade in and in addition it is possible to buy and lend floating devices. In 2011 we have renovated our conference facilities, spa department and restaurants and in 2012 it was time to make some updates in...

Leuven, Belgium
Reviewed 6 February 2015

convenient rooms, good wifi, wellcoming staff, no minibar but possibility to buy drinks & cold snacks/cady next to reception - nice 'spa' with sauna's and swimming pools (closes at 8pm though) also used by non-hotel customers, restaurants next door - good value for money

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Helpful?
Thank Hans C
jalonta, Myyntipäällikkö at Holiday Club Caribia, responded to this review

Thank You for your feedback. Nice to hear that You have had a succesful visit in our hotel. Minibars we have in superior rooms and in junior suites and our coffee shop in the lobby is open 24 hours. Our staff is eager to help you in any way we can. Have a nice spring and welcome again!

Midland, Virginia
Reviewed 2 September 2014

My husband and I and teen daughter enjoyed the month of July in Finland, with almost 24 hours of daylight! What a delight the staff and accommodations were for us. Although my daughter was too old for the fancy pools and slides, we did enjoy the sauna, gym and salon. It is always nice to get pampered. The most amazing...

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Helpful?
Thank Lori B
jalonta, Asiakaspalvelujohtaja at Holiday Club Caribia, responded to this review

Thank You so much for sharing this amazing experience with us. It is always nice to hear we have reached our goals in relation to customer care and service. Thank You for the feedback and welcome again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Turun keskustan tuntumassa sijaitseva Holiday Club Caribia on kylpyla- ja tapahtumahotelli, jossa jarjestetaan pienia ja suuria kohtaamisia. Caribiassa vietetaan hyvia hetkia etelanmerien rennossa hengessa, kylvetaan, rentoudutaan, kuntoillaan ja inspiroidutaan; ladataan akkuja ja saadaan energiaa. Milloin viimeksi kavit aidossa savusaunassa, hurjastelit vesiliukumaessa tai annoit itsellesi luvan hengahtaa? ... more   less 

Additional Information about Holiday Club Caribia

Address: Kongressikuja 1, Turku 20540, Finland
Region: Finland > Southwest Finland > Turku
Price Range: RM510 - RM953 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Club Caribia 3.5*
Number of rooms: 175
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Club Caribia staff and other travellers.
1 question
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Questions? Get answers from Holiday Club Caribia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware rooms near the elevators, no soundproof at all.”
 of 5 bubbles nicolas267s, 19 Jan 2016 | Read review
“There aren't any”
 of 5 bubbles themadprampusher, 29 Jul 2015 | Read review
“We had room 318 which is absolutely too small for 3 persons (2 adults + one kid)”
  • View from the room 318
  • View from the room 318
 of 5 bubbles J0rmaM, 24 Jul 2015 | Read review
“You may want to ask for a room closer to lifts if you don't feel like walking a long way in you bathrobe on your way to the spa...”
 of 5 bubbles tjassu, 21 Jul 2015 | Read review
“Superior rooms are nice.”
 of 5 bubbles 80stevens, 27 Dec 2013 | Read review
5 of 5