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Grand Hotel Reykjavik

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Grand Hotel Reykjavik
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1,344 Reviews from our TripAdvisor Community

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Showing 1,075: English reviews
Bradenton, Florida, United States
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW

I should start by saying that the staff there was the best ever!!! They spoke english and helpful was an understatement. Great place to stay. Clean, with everything you would want including a spa on the lower floor. Our room had a window that you could open. With the heat on it was almost necessary for us to open it... More 

Helpful?
Thank Barbara H
Belfast
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

My wife and I stayed in the Grand Hotel Reykjavik from the 14th-18th November. We had a room on the 3rd floor at the front of the hotel. The hotel is situated on a dual carriageway and the road noise was excessive. Some if not most of the vehicles were driving on studded tyres which meant we were unable to... More 

Helpful?
1 Thank HelberBelfast
Birmingham, United Kingdom
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 days ago NEW

Very friendly staff, always willing to help. Fantastic breakfast buffet with LOADS of variety. We felt very lucky this was included as everything in Iceland is VERY expensive. The bar also did happy hour from 5-7 at night with half price drinks. We had a superior room with an atrium view, the room itself was lovely with everything you could... More 

Helpful?
1 Thank travel123003
Essex
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW via mobile

Nice enough but nothing special. Quite a walk down town although there is a shuttle. Room was small, bathroom had a shower over the bath, air conditioning was quite noisy. Altogether underwhelming but clean and serviceable.

Helpful?
1 Thank Andrea G
Ardrossan, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW via mobile

First time iceland stayed at grand..lovely hotel..main entrance very pretty...food expensive. Happy hour at bar useful!! Room nothing too fancy but acceptable and clean. 20min walk into town centre. Emailed in advance that this was a surprise weekend for husbands 40th...however no mention of this during stay 😏 Breakfast enjoyable.

Helpful?
1 Thank jacand10
Neath, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Gorgeous exterior and interior, staff were very friendly and the food in the restaurant is to die for. There was a problem with the fridge in our room but that was rectified straight away and they even gave us 2 free bottles of Carlsberg as a sorry. My only major problem with it was that, without air con, the room... More 

Helpful?
1 Thank Hayley J
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear Hayley J Thank you for your lovely review. I am happy to here that you enjoyed the food in our restaurant. We hope to see you again here with us at Grand Hotel Reykjavík Warm regards Margrét Polly Hansen Deputy hotel manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

Where can I start with this hotel? From the beautiful modernised exterior to the enchanting interior this hotel is in its own league, easily in one of the top 5 hotels I have ever stayed in and I feel absolutely blessed! Iceland is a very beautiful country and this hotel did not disappoint. The staff are extremely friendly and very... More 

Helpful?
1 Thank Michael M
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear Michael M We would love to welcome you back! Thank you for this review which I have shared with my staff members. Warm regards Margrét Polly Hansen Deputy hotel manager More 

Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

After one week in a cottage we had a 2nd week in Reykjavik and stayed in the Reykjavik Grand Hotel. The room was ok, even though partly loud when the window was open, since the window was opening to the big hall and not to the outside. Service was very nice (reception and restaurant as well). The spa area was... More 

Helpful?
1 Thank Reinald K
Tavira
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

We had a small problem with our room which was rectified immediately, after that the room was very comfortable, the bed very comfortable, I have back problems and if the beds are not good I defiantly know about it . The staff were very pleasant and couldn't do enough to help and the,happy hour was a great addition.

Helpful?
1 Thank Katrina H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We booked 2 twin rooms and were given 2 doubles, 3 room changes later they found rooms for us. I asked about outside facing rooms and was told it was another 7000krona a night per room, this was not explained when booking. Our room was behind the bar in the lobby and we were disturbed every night by the barman... More 

Helpful?
1 Thank Sue H
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear Susan and Lauren. I am extremly concerned to read your comments and we have contacted you via private message. We look forward to hearing from you as I would very much like to resolve this situation. Warm regards Margrét Polly Hansen Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Grand Hotel Reykjavik is a first-class, four star hotel for business travelers, conference guests and tourists who demand excellent service and facilities. Grand Hotel Reykjavik is now the largest hotel in Iceland with a total of 311 rooms and 15 meeting and conference halls, seating anywhere from 6 to 470 people. Grand Hotel Reykjavik is a member of Top International.The hotel is situated in a quiet area within a short distance from all services, recreation and business centers. ... more   less 

Additional Information about Grand Hotel Reykjavik

Address: Sigtun 38, Reykjavik 105, Iceland (Formerly Top CityLine Grand Hotel Reykjavik)
Region: Iceland > Capital Region > Reykjavik > Laugardalur
Price Range: RM597 - RM1,682 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Reykjavik 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Top Cityline Grand Reykjavík
Hotel Style:
#3 Green Hotel in Reykjavik
#6 Spa Hotel in Reykjavik
#14 Luxury Hotel in Reykjavik
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Reykjavik staff and other travellers.
47 questions
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Questions? Get answers from Grand Hotel Reykjavik staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if our room was any indication on how the rooms looked I would say pick anyone great place to stay”
 of 5 bubbles BarbaraHayden, 3 Dec 2016 | Read review
“Don't sleep at the front of the hotel.”
 of 5 bubbles HelberBelfast, 2 Dec 2016 | Read review
“Ask for a room on high level if given an atrium view”
 of 5 bubbles travel123003, 1 Dec 2016 | Read review
“personally i'd ask for a room with an outside view”
 of 5 bubbles hayleyj953, 29 Nov 2016 | Read review
“ask for 5th floor or higher”
 of 5 bubbles reinaldk2016, 27 Nov 2016 | Read review
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