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Holiday Inn Express Canterbury

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Traveller (79)
Room & Suite (173)
Dining (61)
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Overview
  • Excellent23%
  • Very good42%
  • Average24%
  • Poor7%
  • Terrible4%
Travellers talk about
“petrol station”(34 reviews)
“dual carriageway”(32 reviews)
“beans”(37 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Canterbury
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Canterbury
Special Offer: Book Direct and Save
Hotel deals
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Nearby Hotels
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Reviews (790)
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158
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Show reviews that mention
All reviewspetrol stationdual carriagewaybeansbudget hotelthe sofa bedroad noisefree wifichannel tunnelbreakfast was includedcoffee machineovernight stopquiet roomfamily roomwould stay againgood nights sleeppleasant staypark and ride
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11 - 15 of 704 reviews
Reviewed 31 March 2018 via mobile

We stayed here for an overnight bank holiday stay to Canterbury. The rooms are quite dated and very basic but they were clean, tidy and the bed was comfortable. The staff, service and “common areas” were brilliant. Breakfast was adequate. The only negative really was...More

1  Thank I2463RQlauram
Reviewed 27 March 2018

Very friendly front office staff who were able to greet a number of regulars by name. The rooms and the hotel in general was extreemly clean throughout. Breakfast staff were constantly topping up the hot plates and being very efficient.

1  Thank Andy-Geno
Reviewed 23 March 2018

We had decided to visit the historic centre of Canterbury and this hotel is situated only 15 minutes drive from the centre. We used our SATNAV to find the hotel, but its location was not obvious from the road as it was tucked in behind...More

1  Thank JandSCollins
Response from IHGService, Guest Relations Manager at Holiday Inn Express CanterburyResponded 7 April 2018

Hello JandSCollins, Thank you for your stay and for taking the time to leave us feedback. I hope you had a wonderful time visiting Canterbury historic center! I am glad that most areas of your stay went well and that you found the room received...More

Reviewed 14 March 2018 via mobile

Very pleasant stay. Staff very helpful. Originally I was suppose to stay there 2 weeks ago. Due to the bad weather we couldn’t attend. Rang the hotel to cancel, I thought I would of lost my money as I had already paid. They were happy...More

1  Thank Barbara L
Reviewed 11 March 2018 via mobile

I found the inter connected doors to rooms a big problem, as you might as well have the people next door in your room! Walls / doors paper thin. We were put right in one corner to be surrounded by kids of about 4-6 in...More

1  Thank iancooke
Response from MalithJay, Manager at Holiday Inn Express CanterburyResponded 12 March 2018

Thank you for bringing this to our attention. We apologise for the inconveniences you faced during your stay, as that is not up to our normal standards. We appreciate your comments and will share these with our team so that we can continue to improve...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$69 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$69 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (79)
Room & Suite (173)
Dining (61)
Amenities (15)
Questions & Answers
Ask a question
Teresa499608
13 March 2018|
AnswerShow all 9 answers
Response from MalithJay | Property representative |
Thank you for your question. Sorry we do not have a lift in our hotel.
0
Votes
Tracy S
28 January 2018|
AnswerShow all 10 answers
Response from RichardofCalder | Reviewed this property |
It’s a £13 taxi fare, the hotel will book you a cab.
0
Votes
pollysury
8 June 2017|
Answer
Response from MalithJay | Property representative |
Thank you for your question. We only accept guide dogs.
0
Votes
Room Tips
"Think all rooms are much the same so no difference in choice"
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"Ask for a room towards the back of the hotel so you are away from the main road."
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"219 seemed a very quiet room, and yet the hotel was busy"
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"Ground floor room for disabled person is spacious enough but noisy"
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