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We stopped here for the second time in a month as we found the staff and the food were rally nice. The room was quiet and the reception staff were great. Especially Jorge the manager. We use this hotel as it is convenient to getting...More
Thank Roger J
Response from MalithJay, Manager at Holiday Inn Express CanterburyResponded 12 March 2018
Thank you so much for taking the time to write such great things about our hotel and service here at …. We are truly happy to hear that you enjoyed our amenities and had comfortable stay with us. We hope to see you again on...More
I dont usually write reviews but the experience was quite bad and seeing my complaint has been ignored as I have not received any reply I decided to write this review.
We decided to stay in this Hotel on New Years eve as it had...More
Thank Maria A
Response from IHGService, Guest Relations Manager at Holiday Inn Express CanterburyResponded 28 January 2018
Hi Maria A,
Thanks for taking the time to leave feedback and for choosing us for your lodging needs. I'm pleased to know that you found our rooms to your liking. On the downside, I'm sorry for the inconvenience caused by external noise. It's also...More
Spent the Christmas break there (3 days, full board) at a v reasonable price. Rooms were clean and comfortable, although the room service was rather scant. Food was excellent quality, but always a buffet - and rather repetitive. However , there was good quality entertainment...More
I had to choose between here and the Lennie Henry's place. I chose here because it included breakfast.
So you need to ask yourself this. Free breakfast or a good night's sleep: what do you value more?
The sofa bed was awful. Such a thin...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express CanterburyResponded 20 January 2018
I would like to thank you for taking your precious time to write a review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your feedback. I am pleased...More
Just back from spending four days at the Holiday Inn Express Canterbury. The break was to see the old year out and the New Year in.
We found the Hotel clean and the room was comfortable clean and tidy. The deal we paid for included...More