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Windsor Hotel

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Windsor Hotel
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646 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Poole, England, United Kingdom
Reviewed 2 days ago NEW

we very nearly didnt go on holiday after reading the reviews on this hotel but i am so glad we did from the minute we arrived the staff have been very friendly and helpful, as for our room i was so worried to what we would find but the room is wonderful, very clean with all new bedding lovely clean...

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Helpful?
Thank Wendy C
WindsorHotelMalta, Guest Relations Manager at Windsor Hotel, responded to this review

Dear Wendy C, Thank you very much for your nice comments. We are glad to learn that you have enjoyed a nice vacation with us. Your feedback encourage us to continue giving our best to make all our guests feel comfortable and enjoy a memorable stay. Hoping to welcome you back in the near future, We remain with best regards,...

Reviewed 2 weeks ago via mobile

We have stayed at the Windsor 7/8 times now, we love the place, bedding An towels changed daily hotel is very clean, staff are so friendly and helpful 😀in a great location for shops and restaurants. I would definitely recommend the Windsor 😀

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Helpful?
Thank Ruth A
WindsorHotelMalta, Guest Relations Manager at Windsor Hotel, responded to this review

Dear Ruth, Thank you very much for your nice comments. We are glad to learn that you have enjoyed a nice vacation with us. Your feedback encourages us to continue giving our best to make all our guests feel comfortable and enjoy a memorable stay. Hoping to welcome you back in the near future, We remain with best regards, The...

Greater Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

Having upgraded to a superior room we were happy that we did after reading reviews for standard rooms The bedding was new and towels were changed daily and the room was cleaned to good standard Bathroom however was smaller than expected and there was no worktop for toiletries Could only get 1 channel on the TV no matter which channel...

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Helpful?
Thank StevieYates
WindsorHotelMalta, Guest Relations Manager at Windsor Hotel, responded to this review

Dear Stevie Yates, Thank you for your feedback regarding your visit to our hotel and please accept our sincere apologies for the disturbance you have experienced during your stay. Rest assured that these issues are being looked into. We value your comments and welcome the opportunity to serve you again. Regards, The Management

Krakow, Poland
Reviewed 3 weeks ago

Location great but quality very poor. The hotel is definetly not 4 star hotel. maximum 3 star. Very poor breakfast and dinner. Not recommended at all. Staff very nice and helpfull. But generally not recomended as 4 star hotel.Way too expensive for what they offer. water in the pool very cold. Very hot during the nights. Aircon not working good

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Helpful?
Thank kazimierzchrobak
WindsorHotelMalta, Guest Relations Manager at Windsor Hotel, responded to this review

Dear Kazimierzchroback, Thank you for bringing this to our attention. We apologise for any inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you chose to stay with us again, so that we can provide a better service. Regards, The Management

Birmingham, United Kingdom
Reviewed 3 weeks ago

Website says they have a fitness room - there is no fitness room - no apology from the receptionist. Mould in bathroom and bedroom Hairdryer overheats and dangerous mini bar was empty very poor quality breakfast - deep fatty fried, I asked for my room to be changed, to be told that they were fully booked and no apology for...

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Helpful?
Thank Brightside007
WindsorHotelMalta, Guest Relations Manager at Windsor Hotel, responded to this review

Dear Brightside007, Thank you for bringing this to our attention. We apologise for any inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you chose to stay with us again, so that we can provide a better service. Regards, The Management

Sliema, Malta
Reviewed 4 weeks ago via mobile

This is what happened when family came to visit us in Malta and I can only feel ashamed for the way they were treated when one of the bathrooms in one of three rooms booked by my family fell apart. The pictures speak for themselves and the treatment from the staff reflects the same crappy standard!! Total disrespect! Never again..

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Helpful?
Thank Lenah C
WindsorHotelMalta, Guest Relations Manager at Windsor Hotel, responded to this review

I refer to the same self explanatory comment under the title "a bathroom without a ceiling" as you are referring for the same unfortunate incident. Regards, The Management

The Hague, The Netherlands
Reviewed 4 weeks ago via mobile

Nice hotel to stay in (for kids too), clean, comfortable, great location. "Sea view" description is not a lie, however one has to hang out over a balcony on a street perpendicular to the sea to actually see it. But who needs a sea view with the 1-minute walk to the lovely boulevard. I do recommend eating dinner elsewhere.l

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Helpful?
Thank Ilse G
WindsorHotelMalta, Guest Relations Manager at Windsor Hotel, responded to this review

Thank you very much for your nice comments. We are glad to learn that you have enjoyed a nice vacation with us. Your feedback encourages us to continue giving our best to make all our guests feel comfortable and enjoy a memorable stay. Hoping to welcoming you back in the near future. We remain with best regards, The Management

Frinton-On-Sea, United Kingdom
Reviewed 5 weeks ago

This is in a quiet part of Sliema so you can get some peace at night. Spinola and the clubs in Paceville are a five minute bus ride North, and the Sliema shops at Tigne Point are five minutes South so you can't really complain about its location. The shore here is 100 yards away and although its flat rock,...

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Helpful?
Thank tony k
WindsorHotelMalta, Guest Relations Manager at Windsor Hotel, responded to this review

Thank you very much for your nice comments. We are glad to learn that you have enjoyed a nice vacation with us. Your feedback encourages us to continue giving our best to make all our guests feel comfortable and enjoy a memorable stay. Hoping to welcoming you back in the near future. We remain with best regards, The Management

Rattvik, Sweden
Reviewed 1 November 2016 via mobile

I was staying at Windsor Hotel for a week with my family. After a few days the ceiling in the bathroom was totally collapsed. And ten minutes before I showered. I don't even want to think about what could had happened if I was in the bathroom at that time. As compensation they gave us dinners (but not for the...

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Helpful?
Thank Linda W
WindsorHotelMalta, Guest Relations Manager at Windsor Hotel, responded to this review

Dear Linda W, Many thanks for choosing The Windsor Hotel for your recent trip to Malta and for taking the time to share with us your experience. Regrettably to note that your statement is not correct for the following reasons: 1. Upon you informing our reception about what happened late afternoon, our maintenance people where on the spot immediately. The...

Tartu, Tartumaa, Estonia
Reviewed 27 October 2016

I really like to stay at that hotel. It's location is perfect: it is not far away from the beach as well as from the Sliema shopping centre and the nightlife paradise Paceville. The staff at the hotel is caring and professional, the food is delicious and varied. A good choice!

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Helpful?
Thank Siiri K
WindsorHotelMalta, Guest Relations Manager at Windsor Hotel, responded to this review

Dear Siiri, Thank you very much for your nice comments. We are glad to learn that you have enjoyed a nice vacation with us. Your feedback encourages us to continue giving our best to make all our guests feel comfortable and enjoy a memorable stay. Hoping to welcome you back in the near future. We remain with best regards, The...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to The Windsor Hotel, a four-star hotel situated in the prime tourist location of Sliema, considered to be one of Malta's most fashionable seaside towns and the heart of all shopping, swimming and nightlife. The hotel with its central position is ideal for both business and leisure stays. The Windsor Hotel offers various options and guests can opt to stay from Room Only to Half Board. The Hotel itself boasts 92 air-conditioned rooms, all with en-suite bath or shower, mini bar, satellite television and telephone.The Windsor Hotel has recently renovated one floor which now boasts, 19 superior rooms equipped with free WI-FI, Tea/Coffee making Facilities. Just 50 metres from Sliema's seafront promenade and the sparkling Mediterranean Sea, The Windsor Hotel offers indoor and outdoor pools, a restaurant, lounge bar, as well as a multi-purpose room.The Windsor's outdoor pool features a large sun terrace. Indoors, you will find a heated indoor pool, jacuzzi, sauna and a fitness room. Our experienced Management team and staff provide a friendly service to ensure you have a relaxing stay at the Hotel. ... more   less 

Additional Information about Windsor Hotel

Address: Windsor Terrace, Sliema, Island of Malta SLM 3010, Malta
Region: Malta > Island of Malta > Sliema
Price Range: RM138 - RM338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windsor Hotel 4*
Number of rooms: 92
Reservation Options:
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Also Known As:
Windsor Hotel Malta/Sliema
Hotel Style:
#11 Luxury Hotel in Sliema
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Hotel staff and other travellers.
6 questions
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Questions? Get answers from Windsor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the less the water pressure.”
 of 5 bubbles tonyk560, 2 Nov 2016 | Read review
“Not sure there are any, what we saw was wornout beds in need of replacement.”
 of 5 bubbles kevinbE6773SY, 26 Oct 2016 | Read review
“Always ask for a superior room”
 of 5 bubbles misslel2016, 21 Oct 2016 | Read review
“Some of the rooms don't have balconies. Choose room with one when booking.”
 of 5 bubbles harripaavola, 13 Oct 2016 | Read review
“217 has a balcony”
 of 5 bubbles 621jakubf, 27 Aug 2016 | Read review
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