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Novotel Luxembourg Centre

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Novotel Luxembourg Centre
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984 Reviews from our TripAdvisor Community

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Showing 540: English reviews
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Reviewed 1 week ago

I really enjoyed my stay at this hotel. Very quiet area & the hotel. Nice breakfast. Room was very clean. Staff members were friendly. They even let me to have a late checkout without charging. Just few minutes walking to the Oldtown

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Helpful?
Thank Erika V
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Erika V, Thank you for taking the time to share your feedback regarding the Novotel Luxembourg Centre. We are glad that you enjoyed your whole stay and that our hotel met your expectations. We look forward to welcome you again for your next stay in Luxembourg, Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Tadley, United Kingdom
Reviewed 1 week ago via mobile

We just had a short break in the city and thought the hotel and staff excellent. A short walk from the old town and so ideal for a city stay. They particularly excelled with their attitude towards gluten free provision and have a separate breakfast section for it. They were also excellent with a diary intolerance. They even called us...

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Helpful?
Thank customers-view
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear customers-view, It is a pleasure to receive such a positive feedback regarding your entire stay; We are glad that our staff gave you satisfaction in every circumstance; be sure that we will share your positive comment with the different teams. We hope your next visit at the Novotel Luxembourg Centre will be as pleasant as the previous one, Sincerely,...

Denver, CO
Reviewed 1 week ago

I stayed at the Novotel for a night and it was an average experience. Let me start with the good things … The hotel is short drive from all the local sites; the Front Desk Staff is very friendly, helpful, and professional; great WiFi that is free and has a strong signal; decent-sized rooms for a European hotel; the hotel...

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Helpful?
Thank Bill W
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Bill W, Many thanks for taking the time to share your feedback regarding the Novotel Luxembourg Centre. We are pleased to hear that the quality of service provided by our staff was up to your expectations. Indeed, the car parking is a public one, and we propose a package of 26€/night, instead of 35.90€/night. We are currently changing the...

Cambridge, United Kingdom
Reviewed 2 weeks ago via mobile

Location is great we had 2 very quite nights. We did not use any taxis or public transport as all famous places seems within walking distance. Staff are polite and patience. Room is clean. Price is reasonable. A very good stay experience.

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Helpful?
Thank Xialong L
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Xialong L, Thanks for taking the time to share your feedback regarding the Novotel Luxembourg Centre. It is a pleasure to hear that you enjoyed your stay in our hotel and that you also appreciated the beautiful city of Luxembourg. We are glad that you will probably come back again in our hotel and we are waiting for you,...

Zurich, Switzerland
Reviewed 2 weeks ago

Overall quite unsatisfactory stay - much lower service quality than I had expected from Novotel. Check-in took almost half an hour, it was so long it was almost funny. Service in the restaurant was almost as slow - we sat at the table for 15 minutes without being greeted and had to wave down a waiter. We had poor service...

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Helpful?
Thank Morgan F
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Morgan F, Thank you for taking the time to tell us about your experience at the Novotel Luxembourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Luxembourg Centre, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Ramstein-Miesenbach, Germany
Reviewed 3 weeks ago via mobile

We were in town for a soccer tournament and needed to stay the night. Very nice hotel and friendly staff. Good wifi. Walking distance to shopping area. Dinner from the restaurant was decent. Underground parking available but you have to pay and street parking is limited (meter parking). As with most European hotels, large families would need 2 rooms or...

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Helpful?
Thank Khemraj S
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Khemraj S, Thank you for taking the time to tell us about your stay at the Novotel Luxembourg Centre. We are glad to hear that you spent a nice stay in our hotel. We look forward to welcoming you for your next stay in Luxembourg, Sincerely André Pêcheur General Manager Novotel Luxembourg Centre

London
Reviewed 5 weeks ago

All the staff were friendly & smiley. The reception staff were all very helpful, especially the young man who was on the evening shift, & Elissa ( I think that was her name ) who was exceptionally helpful. The best Novotel I have stayed in.

Review collected in partnership with Accorhotels.com
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1Thank 640maxinem
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear 640maxinem, Thank you for taking the time to share your feedback regarding the Novotel Luxembourg Centre. It is a pleasure to hear that you enjoyed your stay in our hotel, especially the quality of the service provided by our staff ! We are glad that you will probably come back again in our hotel and we are waiting for...

Singapore
Reviewed 21 January 2017 via mobile

The Family room came with a double bed and a sofa bed that can accommodate two young kids. The beds were comfortable though. The room was quite spacious, clean and nice. When we checked in, the friendly counter staff gave our children a small toy each as door gifts. We did not try the breakfast. The hotel is located about...

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Helpful?
1Thank tkokeng
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear tkokeng, Thanks for taking the time to share your feedback regarding the Novotel Luxembourg Centre. It is a pleasure to hear that you enjoyed your stay in our hotel and that you also appreciated the beautiful city of Luxembourg. We look forward to welcome you again for your next stay in Luxembourg, Sincerely, André Pêcheur General Manager Novotel Luxembourg...

Hertfordshire, United Kingdom
Reviewed 12 January 2017 via mobile

I've stayed here a couple of times now, mainly due to proximity to my meeting location in Luxembourg and the corporate rate I get. I've always had a pleasant welcome, the rooms are a good size and well appointed, with free bottled water and tea/coffee facilities and a snack fridge in reception. Comfortable bed, decent shower and pleasant service so...

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Helpful?
Thank quiUK
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear quiUK, Thank you for taking the time to share your feedback regarding the Novotel Luxembourg Centre. It is a pleasure to hear that you enjoy each time your stay in our hotel! We look forward to welcome you again for your next stay in Luxembourg, Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Jakarta, Indonesia
Reviewed 11 January 2017

Located 15 minutes walks from the train station. Friendly and helpful staff. He gave us some tips how the get to the old city. 10 minutes walks to the old city. The room was spacious, modern, and very clean.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank willysis
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear willysis, Thank you for the great review of our hotel! It is a pleasure to receive such a positive feedback regarding your stay; from the room to the location ! We are glad that our staff gave you satisfaction in every circumstance; be sure that we will share your positive comment with the different teams. We hope your next...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Luxembourg Centre is a 4 star hotel located in the UNESCO World Heritage listed historic centre of Luxembourg, 3 minutes from the train station serviced by the TGV East high-speed train. It features 150 modern and comfortable rooms, a bar and a restaurant, as well as 7 rooms for meetings and seminars. The hotel is equally suited to business trips and holidays with your partner or family. Take advantage of the fitness centre and the many nearby tourist attractions and activities. ... more   less 

Additional Information about Novotel Luxembourg Centre

Address: 35 Rue du Laboratoire, Luxembourg City 1911, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: RM413 - RM1,071 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Luxembourg Centre 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR and Hotels.com so you can book your Novotel Luxembourg Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg City Centre
Luxembourg City Novotel
Novotel Luxembourg Centre Luxembourg City
Hotel Style:
#2 Green Hotel in Luxembourg City
#5 Family Hotel in Luxembourg City
#6 Luxury Hotel in Luxembourg City
#7 Business Hotel in Luxembourg City
#7 Romantic Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Luxembourg Centre staff and other travellers.
9 questions
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Questions? Get answers from Novotel Luxembourg Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I guess, it is better to ask for a room with even numbers as they have a view on the street. It is south-est view.”
 of 5 bubbles 965kamilf, 21 Dec 2016 | Read review
“facing the main road, high storey”
 of 5 bubbles ynher, 18 Dec 2016 | Read review
“Ask for a room at the back, overlooking the city”
 of 5 bubbles LucioF_11, 31 Oct 2016 | Read review
“Try to get a room in the higher floors the views are excellent.”
 of 5 bubbles sridhar19, 22 Aug 2016 | Read review
“From what I could tell there are no rooms with views of the city. You need to be in the Sofitel for that.”
 of 5 bubbles Gary0866, 21 Aug 2016 | Read review
5 of 5