We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Mercure

    Carrer de la Roda, Andorra la Vella AD500, Andorra
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$154
    US$156
    Traveller (135)
    Room & Suite (425)
    Dining (175)
    NH Hesperia Andorra la Vella
    1,104 reviews
    #2 of 36 hotels in Andorra la Vella
    0.3 km
     
    Hotel Acta Arthotel
    1,151 reviews
    #3 of 36 hotels in Andorra la Vella
    0.04 km
     
    Andorra Park Hotel
    1,027 reviews
    #1 of 36 hotels in Andorra la Vella
    0.3 km
     
    Hotel de l'Isard
    998 reviews
    #9 of 36 hotels in Andorra la Vella
    0.1 km
     
    Overview
    • Excellent23%
    • Very good44%
    • Average21%
    • Poor9%
    • Terrible3%
    Travellers talk about
    “no lift” (2 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Ski-In / Ski-Out
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$154.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Andorra la Vella hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c950814814614c8ca66a42794b92120b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":206588,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32492383],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":154,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c950814814614c8ca66a42794b92120b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":156,"lowestMetaPrice":154,"additionalPartner":false,"highestMetaPriceDisplay":156,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":156,"lowestMetaPrice":154,"highestMetaPriceDisplay":156,"hotelName":"Hotel Mercure","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM5NTA4MTQ4MTQ2MTRjOGNhNjZhNDI3OTRiOTIxMjBiIiwiQUlLIjoiYzZlZTEyYjVmY2FiNGZhZDg4YWM4NmEzM2MyZTYzYWQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$154", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32492383":"BookingCom","53912743":"TravelocityEWS","65674476":"Hotwire","32712635":"Expedia","109237450":"HotelsCom2IB","64695376":"AccorIB","78853340":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (406)
    There are newer reviews for Hotel Mercure
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    11 - 15 of 55 reviews

    Reviewed 29 September 2016

    A very impressive hotel on arrival inside, alas it required its diners to go next door to the Novotel hotel & breakfast was on site for both hotels. Modern, clean & very central with secure parking under the Novotel, though there is no lift for...More

    Thank Moreaux
    Response from Prestigi H, Departamento comercial at Hotel MercureResponded 7 November 2016

    Dear Moreaux; Thank you for taking the time to tell us about your experience at the Hotel Mercure Andorra. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate...More

    Reviewed 7 September 2016

    Marvelous view from the rooftop. Helpful & smiling staff. Very good range of food for the breakfast. Easy access to the city. Better to reserve parking before the stay (very expensive) or to use some public parking in the city. For suitable wi-fi connection, ask...More

    Thank MarcelaMarine
    Response from Prestigi H, Departamento comercial at Hotel MercureResponded 9 September 2016

    Dear MarcelaMarine; Thank you very much for choosing us. I feel pleased to know how much you enjoyed our hotel and room facilities, as well as how we manage to exceed your expectations by providing you an outstanding service and by being very attentive and...More

    Reviewed 3 September 2016

    We stsyed for 3 nights. Parking car at hotel just for 1 night as we recognized that clise is punlic parking much chiepier. The shower head was old and after the time of accetable use. Was promptly exchanged. Computer system is without any flexibility, so...More

    Review collected in partnership with Accorhotels.com
    Thank Marosja
    Response from Prestigi H, Departamento comercial at Hotel MercureResponded 5 September 2016

    Dear Marosja; It makes us happy to know that in spite of some incidents, you could have enjoyed your stay. Your opinion is important for us and because of it it will be object of study for possible improvements. Waiting to be able to receive...More

    Reviewed 18 August 2016

    When we arrived we were greeted with dog faeces in front of the elevators in the main lobby area. Parking was done via an automated parking machine system and they scratched 2 of the wheels of my Mercedes because it was a tight fit in...More

    Thank B0AD1C3A
    Response from Prestigi H, Departamento comercial at Hotel MercureResponded 22 August 2016

    Dear BOAD1C3A; We regret that your stay has not been entirely pleasant as we'd like. It was a momentary coincidence. Like you know, in our hotel, all animals are welcome and that is a consequence that we know could pass. This incident has been resolved...More

    Reviewed 15 August 2016

    We are seriously disappointed with this hotel for many reasons: The main one is that the bed was so bad that we could not sleep well at all. Isn't it the most important? It does not seem to. The rooms are rabbit cages all square,...More

    Thank philippeenrique
    Response from Prestigi H, Departamento comercial at Hotel MercureResponded 16 August 2016

    Dear philippeenrique; We thank the time spent to send us your comments about your stay at Mercure Andorra. We felt the service and performance have not lived up to your expectations and therefore please accept our sincere apologies. Our priority at Mercure is offering the...More

    NH Hesperia Andorra la Vella
    1,104 reviews
    #2 of 36 hotels in Andorra la Vella
    0.3 km
     
    Hotel Acta Arthotel
    1,151 reviews
    #3 of 36 hotels in Andorra la Vella
    0.04 km
     
    Andorra Park Hotel
    1,027 reviews
    #1 of 36 hotels in Andorra la Vella
    0.3 km
     
    Hotel de l'Isard
    998 reviews
    #9 of 36 hotels in Andorra la Vella
    0.1 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Indoor pool
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$89 - US$370 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Andorra la Vella
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 172
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, Booking.com, Orbitz, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Hotel Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Andorra >
    • Andorra la Vella Parish >
    • Andorra la Vella
    • Also Known As
    • Mercure Andorra La Vella
    Add Photo Photos
    Traveller (135)
    Room & Suite (425)
    Dining (175)
    Pool & Beach (5)
    Hotel & Grounds (175)
    Family and Play Areas (8)
    Bathroom (7)
    Business Centre & Event Rooms (3)
    Nearby
    Andorra Park Hotel
    1,027 reviews
    .33 km away
     
    Hotel de l'Isard
    998 reviews
    .12 km away
     
    NH Hesperia Andorra la Vella
    1,104 reviews
    .26 km away
     
    Hotel Acta Arthotel
    1,151 reviews
    .04 km away
     
    Nearby Restaurants
    13,50 Bar De Vins
    202 reviews
    .13 km away
    K L'IRINA
    131 reviews
    .16 km away
    Soho Chic
    94 reviews
    .12 km away
    Restaurant Cafe l'Isard
    124 reviews
    .12 km away
    Nearby Attractions
    Pont de la Margineda
    15 reviews
    .25 km away
    Casa de la Vall
    331 reviews
    .49 km away
    La Noblesse du Temps
    189 reviews
    .26 km away
    Centro Historico
    107 reviews
    .56 km away
    Ask a question
    Questions & Answers
    Estefani M
    30 August 2017|
    AnswerShow all 2 answers
    Response from Natradalo | Reviewed this property |
    Greetings , you need to check on Google map but I think it might be around 1 Km
    0
    Votes
    Stella T
    24 June 2015|
    Answer
    Response from Prestigi H | Property representative |
    Thank you for your e-mail. The nearest ski school is located on the ski resort. You have to go or drive or take the bus. Best regards,
    0
    Votes
    Google Translation
    Room Tips
    "I would think all rooms are of a high standard."
    Read review
    "Rooms very dull and the furniture is not very attractive."
    Read review
    "The Family Suites are lovely"
    Read review
    "WiFi log-on will accept any name."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing